Send All Calls; Forwarding Calls; Turning Off Call Forwarding - Avaya one-X 9621G User Manual

Send All Calls

When Send All Calls (SAC) is on, your incoming calls go directly to a predefined coverage
number, typically your voicemail. Incoming calls ring once at your extension and then go directly
to a number which is set by your system administrator. Pressing Send All turns Send All Calls
on. If it is already on, pressing Send All turns it off. Touching the Send All softkey turns Send
All Calls on, changing the appearance of that softkey to indicate the feature is on. If this feature
is already on, touching the Send All softkey turns the feature off and the softkey appears
normal. You can also turn Send All Calls on or off by using the telephone Features list.
Touch Send All or touch Forward to access the main Forwarding menu, then touch
Send All Calls to turn Send All Calls on or off.

Forwarding calls

Several forwarding features may be available so you can set a number to which your calls will
be forwarded, or turn off call forwarding if it is already on. If available, your call forwarding
features are listed on a Forwarding features menu.
1. Touch Forward.
2. Touch the forwarding feature you want to activate or deactivate.
3. Enter the number to which you want to forward your calls as the destination, then

Turning off call forwarding

1. Scroll down to the active Call Forward button.
2. Touch the line on which Call Forwarding appears to turn call forwarding off .
Avaya one-X™ Deskphone SIP 9621G/9641G User Guide for 9600 Series IP Telephones
When you turn on the Call Forwarding feature, you hear a tone prompting you to
enter the forwarding number.
touch Enter.
After you enter the forwarding number, you hear a confirmation tone.
When you turn off the Call Forwarding feature, you hear a confirmation tone.
Forwarding calls
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