Adding A Person On Hold To A Conference Call; Putting A Conference Call On Hold; Dropping The Last Person Added From A Conference Call; Forwarding Calls - Avaya one-X 9621G User Manual

Standard Call-Related Features

Adding a person on hold to a conference call

1. From the Phone screen, select your active call.
2. Touch Conf, or Add if you are already in a conference.
3. Select the call on hold that you want to add to the conference.
4. Touch Resume to take the call off hold.
5. Touch Join or Conf to add the person to the conference call.

Putting a conference call on hold

When you put a conference call on hold, the other parties can still talk to each other.
Touch Hold during a conference call.

Dropping the last person added from a conference call

1. From the Phone screen, select your active conference call.
2. Touch Drop .

Forwarding calls

You can forward your incoming calls to another number or to voicemail. If call forwarding is
turned on, a Forwarding icon appears on the top line of your display screen and the Forward
button is illuminated. Alternately, you may have your forwarding feature(s) available on a Quick
Touch panel, if your administrator has set up this capability. When the Forward button light is
on, one or more of the forwarding features are active. The forwarding features available on
your phone depend on the options your system administrator has set. For more information
about the options available to you, contact your system administrator.
44 Avaya one-X™ Deskphone SIP 9621G/9641G User Guide for 9600 Series IP Telephones May 2011