Avaya 9601 Installing And Maintaining
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Avaya 9601 Installing And Maintaining

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Download this manual See also: Instruction Manual, Installing and Maintaining
Installing and Maintaining Avaya
9601/9608/9608G/9611G/9621G/9641G/
9641GS IP Deskphones SIP
Release 7.0.1.2
August 2016

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Summary of Contents for Avaya 9601

  • Page 1 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/ 9641GS IP Deskphones SIP Release 7.0.1.2 August 2016...
  • Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 3 PARTNER IS HOSTING ANY PRODUCTS THAT USE OR EMBED written consent of Avaya can be a criminal, as well as a civil offense THE G.729 CODEC, H.264 CODEC, OR H.265 CODEC, THE under the applicable law.
  • Page 4 AC adapters shipped with the equipment or specified by The handset receiver contains magnetic devices that can Avaya to be used with the equipment. If you use any attract small metallic objects. Care should be taken to avoid other equipment, it may cause failures, malfunctioning, personal injury.
  • Page 5 Documentation, Hosted Service(s), and product(s) provided The changes or modifications not expressly approved by the party by Avaya are the registered or unregistered Marks of Avaya, its responsible for compliance could void the user’s authority to operate affiliates, its licensors, its suppliers, or other third parties. Users are the equipment.

  • Page 6: Table Of Contents

    Contents Chapter 1: Introduction...................... 8 .......................... 8 Purpose Chapter 2: Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP overview............................. 9 .................. 9 9600 Series IP Deskphones overview .................  10 9600 Series IP Deskphones models ........................  10 New in this release Chapter 3: Initial setup and connectivity................ 11 ....................... 11...
  • Page 7 Operational errors and status messages ......................... 66 SRTP provisioning Chapter 9: Related resources.................... 68 ........................ 68 Documentation .............  69 Finding documents on the Avaya Support website .................... 70 Viewing Avaya Mentor videos .......................... 71 Support August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 8: Chapter 1: Introduction

    • 9608G • 9611G • 9621G • 9641G • 9641GS This document is intended for people who install and maintain the 9600 Series IP Deskphones. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 9: Chapter 2: Avaya 9601/9608/9608G/9611G/9621G/9641G/9641Gs Ip Deskphones Sip Overview

    The series leverages the enterprise IP network and eliminates the need for a separate voice network. Avaya 9600 Series IP Deskphones offers high audio quality and customizability with low power requirements. With the high-performance models of this series that can operate in both the H.323 and the Session Initiated Protocol (SIP) environment, you can: •...

  • Page 10: 9600 Series Ip Deskphones Models

    Deskphone model Description 9601 The 9601 deskphone is SIP-only phone that provides a four-row monochrome display and two lines with dual red and green LEDs. The phone has a built in 10/100 Ethernet switch with a port for your personal computer or a laptop.

  • Page 11: Chapter 3: Initial Setup And Connectivity

    Ensure that your network already has the following components installed and configured: ® • Avaya Aura Session Manager 6.3.8 or later ® • Avaya Aura Communication Manager 6.3.6 or later August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 12: Hardware Requirements

    • IP Office 10.0 or later • A DHCP server for providing dynamic IP addresses to the 9600 Series IP Deskphones. ® • A file server, an HTTP, HTTPS, or the Avaya Aura Utility Services for downloading the software distribution package and the settings file For more information about installing and configuring the components, see their respective documentation.
  • Page 13 Termination Application Sequence Survivability Server Home Location CM Endpoint Profile section System Profile Type Use Existing Endpoints Extension Endpoint Template Voice Mail Number Table continues… August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 14: Server Configuration

    • HTTP or HTTPS server: To download and save the software distribution package and the settings file. Related links DHCP server configuration on page 15 File server configuration on page 15 August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 15: Dhcp Server Configuration

    14 Software distribution package on page 16 Setting up a file server on page 16 Downloading and saving the software on page 16 August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
  • Page 16 • A file named av_sipca_pem_2027.txt that contains a copy of the Avaya SIP Root Certificate Authority certificate in PEM format • A file named release.xml that is used by the Avaya Software Update Manager application • A directory named signatures that contains signature files and a Signing Authority Certificate file named RootSA.txt...

  • Page 17: Configuring The Settings File

    Conferencing. Parameter Type Default Description value CONFERENCE_FA String Null Specifies the conference server URI used to start an Avaya ® CTORY_URI Aura Conferencing conference call. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 18: Sip Registration

    Initial setup and connectivity ® Avaya Aura Presence Services ® Set the following parameter to enable the Avaya Aura Presence Servicesservices. Parameter Type Default Description value ® PRESENCE_SERV String Null Specifies the IP address of the Avaya Aura Presence Servicesserver. The range is from 0 to 255 characters.
  • Page 19 DSTSTOP String 1SunNo Specifies the Daylight Saving Time stop date. The following options are applicable: • odddmmmht • Dmmmht Table continues… August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 20: Creating Users On Avaya Aura ® System Manager

    5. On the Identity tab, enter the user details. 6. Click the Communication Profile tab. 7. Enter details for Communication Address, Session Manager Profile, CM Endpoint Profile, and Messaging Profile sections. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 21: Plugging In The Deskphone

    Note: The 9621G is a PoE Class 2 device with a 10/100/1000 switch and does not have an IEEE power switch. The 9601 and 9621G do not support a button module, a USB device, or a Dual Headset Adapter. Note: If you set the IEEE switch on the back of the deskphone to H, the deskphone registers as a Class 3 device, even if the actual power usage is applicable to Class 1 or 2.
  • Page 22 See figure: 9608, 9608G, 9611G Connection jacks on a 9608, 9608G, or 9611G deskphone Note: The 9601 deskphone has an external power adapter. Use the connections that apply. 9621G, 9641G, 9641GS Connection jacks on a 9621G, 9641G, or 9641GS deskphone...
  • Page 23 This indicator lights up steady green when a link of any speed is established, blinks with any network activity, and turns off upon the loss of network connectivity. Figure 2: Connection jacks on a 9621G, 9641G, or 9641GS deskphone August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
  • Page 24 Initial setup and connectivity Note: The 9621G does not support a button module, USB device, or a Dual Headset Adapter. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 25: Signaling Protocol Administration

    For security considerations, have you configured the See Administering Avaya deskphone setup with TLS signaling? Have you 9601/9608/9608G/ installed the appropriate private network 9611G/9621G/9641G/ authentication certificates? 9641GS IP Deskphones SIP. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 26: Chapter 4: Security Configurations

    • Ethernet 802.1x EAP-TLS: Uses the trusted certificates. The identity certificate generated using SCEP is used as it is required for authentication. Enterprises can set up their own certificate authority (CA) by replacing the default Avaya root certificates and Avaya Product Root CA certificates with their trusted certificates. The certificates issued by CA must be configured in the settings file when the 9600 Series IP Deskphones is registered with the enterprise.
  • Page 27 If the renewal time interval has elapsed the phone starts to periodically contact the SCEP server again to renew the certificate. The range is from 1 to 99. Table continues… August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
  • Page 28 VLAN or the tagged packets from the computer are forwarded to the data VLAN. Tagged packets from computers on VLANs other than the data VLAN are blocked. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 29: Chapter 5: Initial Administration

    Assign appropriate values to the following parameters in the settings file. You can also configure additional parameters as required. For more information and a complete list of the settings file parameters, see Administering Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP.

  • Page 30: About Local Administrative Procedures

    Configures the SIP call settings. SNTP Configures the time server settings. SSON Sets the Site-Specific Option Number. VIEW Shows current parameter values and file names. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 31: Accessing The Local Or The Craft Procedures

    6 seconds of pressing the previous button, the phone discards the collected digits. In this case, no administrative option is run. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 32: Setting The 802.1X Operational Mode

    - "On with multicast" if DOT1XSTAT = 2 4. Press Save to store the new setting. The deskphone restarts if you make any change to the 802.1X data. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 33: Preinstallation Checklist For Static Addressing

    Unable to contact host 4. Do one of the following: • Press Save to store the new setting. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
  • Page 34 MAC address o has one of the following values: - “A” if the OID is 00-04-0D Table continues… August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 35: Enabling And Disabling Automatic Gain Control

    9641GS deskphone. About this task To calibrate the touch screen, use the following procedure: Procedure 1. Enter the Craft menu using the password. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 36: Using The Clear Procedure

    • User options, parameter settings, identifiers and password. • Any user data like Contact Lists or Call Logs are deleted. After clearing the values, the deskphone restarts. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 37: Using The Debug Mode

    Any changes that you make to the Group value results in the restart of the deskphone when you exit the Craft menu. 4. Press Save to store the new setting. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 38: Administering Audio Equalization

    1. On the user menu, navigate to Settings > Options&Settings > Advanced Options > Handset Equalization. 2. Using the navigational keys or by tapping the arrow icons on the screen, choose any of the following: • Default August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 39: Setting Interface Control

    • "Auto" when PHY2STAT = 1 • "10Mbps half" when PHY2STAT = 2 • "10Mbps full" when PHY2STAT = 3 • "100Mbps half" when PHY2STAT = 4 August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 40: Enabling And Disabling Event Logging

    • "Errors" when SYSLOG_LEVEL = 3 • "Warnings" when SYSLOG_LEVEL = 4 • "Notices" when SYSLOG_LEVEL = 5 • "Information" when SYSLOG_LEVEL= 6 • "Debug" when SYSLOG_LEVEL = 7 August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 41: Clearing The Deskphone Settings

    2. Tap Yes to clear all values to use initial default values. Tap No. If you do not want to clear all values and to terminate the procedure and retain the current values. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 42: Resetting System Values

    • Do not affect user-specified data and settings like Contacts data or the deskphone login and password. To remove this type of data, see Clearing the deskphone settings page 41. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 43: Restarting The Deskphone

    SIG, defined as: • "Default" when SIG = 0 • "H.323" when SIG = 1 • "SIP" when SIG = 2 August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 44: Configuring Sip Settings

    • SIP Domain: Changes the SIP_DOMAIN parameter. • Avaya Environment: Specifies whether only an Avaya environment (CM and Session Manager) is in effect. There are two modes: Auto and No and changes the DISCOVER_AVAYA_ ENVIRONMENT parameter.

  • Page 45: Configuring Time Server Settings

    Administration through the deskphone • Cfg Srvr: Specifies the IP address of Avaya configuration server, only if PPM is not on the same server as the SIP Proxy server. The corresponding parameter is CONFIGURATION_SERVER or CONFIGURATION_SERVER _IN_USE. • User ID: Specifies the user ID of the currently logged in user.

  • Page 46: Setting Site-Specific Option Number

    Using the VIEW administrative option If you are using static addressing and encounter problems, use the following procedure to verify the current values of system parameters and file versions. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
  • Page 47 The group identifier to download GROUP during start-up a specific configuration set for a dedicated user group. The MAC address of the MACADDR deskphone. Table continues… August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
  • Page 48 Deskphone Serial Number ™ Exchange Server The Microsoft Exchange server EXCHANGE_ SERVER_IN_USE that the deskphone uses currently. Related links Using the VIEW administrative option on page 46 August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 49: Chapter 6: Backup And Restore

    Specifies the user choice of the personal ring used for internal calls. CALL_PICKUP_INDICATION Specifies the following call pickup indication types: • Audio • Visual Table continues… August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
  • Page 50 Specifies whether video is started blocked or unblocked on an ANSWER_MODE incoming or escalated video call. OUTGOING_CALL_MODE Specifies the media type to be used for outgoing calls. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 51: Chapter 7: Maintenance

    4. The phone then downloads the upgrade file for parsing. The parameter UPGRADE_FILE_EXECUTION_STATUS is updated with the following values upon parsing: • 0: Upgrade file is downloaded and parsed. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 52: Downloading And Saving The Software

    The system displays the Downloads page. 9. In the File field, click the settings file and save the file at an appropriate location on the file server. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 53: Manual Upgrade

    Review the release notes and any Read Me files associated with a distribution package. Ensure that the settings file is not cached in your browser. To do this, clear the browser cache before downloading the settings file from the Avaya support Web site, so that you don’t get an old version.

  • Page 54: Downloading Procedure

    Downloading procedure About this task The Avaya-provided upgrade script files and the application files included in the zip files upgrade the deskphones. You should not need to modify t hem. It is essential that all the files be together on the file server.
  • Page 55 The Avaya-provided upgrade file includes a line that tells the deskphones to GET 46xxsettings.txt. This line cause the deskphone to use HTTP/HTTPS to attempt to download the file specified in the GET command.

  • Page 56: Downloading Text Language Files

    120 characters. Each has a unique index that associates it with the corresponding built-in English string, an indication as to whether August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 57: Changing The Signaling Protocol

    H.323 or SIP using the SIG Craft procedure. 2. The SIG parameter can be set on each phone. The 9601 deskphone supports only the SIP signaling. The GROUP parameter You might have different communities of end users, all of which have the same model deskphone, but which require different administered settings.
  • Page 58 0} goto END # GROUP1 {specify settings unique to Group 1} goto END # GROUP2 {specify settings unique to Group 2} # END {specify settings common to all Groups August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 59: Chapter 8: Troubleshooting

    Chapter 8: Troubleshooting ™ SLA Mon agent ™ SLA Mon technology is a patented Avaya technology embedded in Avaya products to facilitate ™ advanced diagnostics. The deskphones support SLA Mon agent which works with a Avaya ™ ™ Diagnostic Server (ADS). SLA Mon...

  • Page 60: Installation Error And Status Messages

    Troubleshooting - Check LAN connectivity in both directions to all servers - DHCP, HTTP, HTTPS, Avaya Communication Manager, and/or SIP Proxy server. - If the deskphone is supposed to be powered from the LAN, ensure that the LAN is properly administered and is compliant with IEEE 803.3af.

  • Page 61: Extension In Use

    Updating: DO NOT UNPLUG THE Cause: The deskphone is updating its software TELEPHONE image. Resolution: Allow the deskphone to continue. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 62: Operational Errors And Status Messages

    Re-attempt login. The message light on the Cause: This is a hardware fault. deskphone turns on and off Resolution: The deskphone must be returned to Avaya for repair. intermittently, but the deskphone never registers. The deskphone stops working in No lights are lit on the deskphone Cause: Loss of power.
  • Page 63 Resolution: Replace adapter with Avaya’s M12LU or 3412-HIC adapters. We recommend the M12LU, since it supports Automatic Gain Control. Table continues… August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
  • Page 64 Cause: Possible error in SIG group configuration on Communication Manager, which indicates the default region for the SIP trunk to Communication Manager. Table continues… August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
  • Page 65 Cause: The HTTP/HTTPS application stops responding if power is while the deskphone is saving the interrupted while a deskphone is saving the application file. Table continues… August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 66: Srtp Provisioning

    When SRTP is provisioned in Communication Manager, the default cryptosuite used is ‘aescm128- hmac80’. The 9601, 9608, 9608G, 9611G, 9621G, 9641G, or 9641GS IP deskphone also assumes August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
  • Page 67 46xxsettings.txt file: SET MEDIAENCRYPTION "1,9" If some other encryption set is required, the string must be set appropriately in the 46xxsettings.txt file. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

  • Page 68: Chapter 9: Related Resources

    Chapter 9: Related resources Documentation See the following related documents at http://support.avaya.com. Title Use this document to: Audience Overview 9600 Series IP Deskphones See characteristics and capabilities, For people who want Overview and Specifications including feature descriptions, to gain a high-level...

  • Page 69: Finding Documents On The Avaya Support Website

    Use this procedure to find product documentation on the Avaya Support website. Procedure 1. Use a browser to navigate to the Avaya Support website at http://support.avaya.com/. 2. At the top of the screen, enter your username and password and click Login.

  • Page 70: Viewing Avaya Mentor Videos

    Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. Procedure •...

  • Page 71: Support

    Support Support Go to the Avaya Support website at http://support.avaya.com for the most up-to-date documentation, product notices, and knowledge articles. You can also search for release notes, downloads, and resolutions to issues. Use the online service request system to create a service request.
  • Page 72 ..........49 enhancements, new in this release ........parameters backed up on PPM ........Event logging preinstallation data gathering ..........12 enable and disable ............prerequisites ................ August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...
  • Page 73 ...... power interruption ............60 SRTP provisioning ............66 upgrade device upgrade process ..........users creating users on System Manager ......20 videos .................. August 2016 Installing and Maintaining Avaya 9601/9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones SIP Comments on this document? infodev@avaya.com...

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