Calling Someone In Your Intercom Group; Tracing A Malicious Call - Avaya one-X 9621G User Manual

About Features
1. From the Phone screen, access the Features menu.
2. If necessary, scroll down to Call Pickup and touch the corresponding line button.
3. Answer the call as you normally would.

Calling someone in your intercom group

If your system administrator has set up an intercom group, you can call anyone in that group
by pressing a few numbers.
1. Before dialing, access the Features menu.
2. If necessary, scroll down to Dial Icom and touch the corresponding line .
3. Touch the number(s) that corresponds to the destination extension.
4. Touch Enter to activate the intercom call to that extension, where the call

Tracing a malicious call

Use the Malicious Call Trace (MCT) feature to trace a malicious call. Activating MCT alerts a
controller to begin call tracing and provide information for reporting this call. This feature is
available only if your administrator has set up the phone system to trace and track malicious
calls and there is an attendant or controlling user to oversee the trace.
1. During an active call, access the Features menu.
2. If necessary, scroll down to MCT and touch the corresponding line to start the
68 Avaya one-X™ Deskphone SIP 9621G/9641G User Guide for 9600 Series IP Telephones
The intercom group number shows next to the Dial Intercom feature and the next
denotes the extension your administrator has predefined as your automatic
intercom destination extension.
appearance identifies the incoming call with your name followed by ICOM.
trace.
An alerting tone and/or flashing LED signifies the trace is active. Hanging up
deactivates MCT.
Important:
May 2011