Monitoring Other Extensions At A Glance; Assigning Labels To Pre-Assigned (Autodial) Numbers - Avaya one-X 9621G User Manual

Feature Name
Send All Calls
Interrupting a call with a whisper
page on page 70
Note:
If you have personalized labels for any of the features available to you, the personalized
label displays instead of the feature abbreviations shown here.

Monitoring other extensions at a glance

If your job requires that you cover or monitor phones for others, your system administrator may
set up "busy indicators" so that you can see whether an extension you cover is idle or busy at
a glance. Extensions you can monitor with busy indicators show the word "Busy" next to the
extension number.
1. From the Phone screen, touch Features on the top right corner of the screen.
2. Touch System Numbers to display the System Numbers menu.
3. If necessary, scroll to the line button for the extension you want to check. If that
4. To call a monitored extension, scroll to the applicable line and touch that line.

Assigning labels to pre-assigned (Autodial) numbers

Autodial numbers are frequently-called numbers in your office or organization, for example, a
Help desk number. Your system administrator sets up Autodial numbers, but you can assign
and edit their labels. The administrator might just allot a specific button to be an Autodial
number, but leave the number itself blank; in this case you can add the number yourself.
1. From the Phone screen, scroll right to access the System Numbers menu.
2. Touch the line to which you want to assign a label or number.
Avaya one-X™ Deskphone SIP 9621G/9641G User Guide for 9600 Series IP Telephones
on page 45
extension is in use, the busy indicator displays next to the word Busy.
Some labels are not editable. If you can't touch a certain line or hear an error tone
when you press the line button, you cannot edit that label.
Common Abbreviation
SendAllCalls, SAC, or SAC with a third-party's
extension, if applicable
Whisper Act
Monitoring other extensions at a glance
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