Chapter 8: Call History; Viewing The Call History; Viewing Call History Details - Avaya one-X 9621G User Manual

Chapter 8: Call History

The History screen provides a list of recent calls, with information about call disposition (missed, answered,
or outgoing) and with caller name and number (where available), call time, and call duration. Call History
also shows bridged calls If you are a member of a call pickup group, any calls you picked up for another
person or that you missed and were answered by someone else in your pickup group are shown with a
Forwarding icon to allow you to review details of that type of call. When you have one or more missed
calls, the History button lights and the Missed Calls icon and the number of missed calls display on the
top line. To call a person listed in your Call History, see
39.

Viewing the call history

1. Press History.
2. If you want to see a different list, touch the applicable icon at the upper right
3. Scroll up or down to view the entries on the list.

Viewing call history details

1. Press History.
2. If you want to see a different list, touch the icon at the upper right representing the
3. If you don't see the call whose details you want to review, use the scroll bar to find
Avaya one-X™ Deskphone SIP 9621G/9641G User Guide for 9600 Series IP Telephones
You can go to the top of the list by pressing History again.
representing answered, outgoing, or missed calls.
list you want to view.
it.
Calling a person from the call history on page
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