Recording A Call; Making A Priority Call - Avaya one-X 9621G User Manual

Recording a call

Use the One Touch Recording (OTR) feature to record a malicious call on your voice mail
system. This feature is available only if your administrator has set up the feature on your
telephone.
1. During an active call, scroll right from the Phone screen to access the Features
2. If necessary, scroll down to OTR and touch the corresponding line to start recording
3. Hang up to stop recording.

Making a priority call

Use the Priority Calling feature to provide a special type of call alerting between internal
telephone users, including the attendant. The called party hears a distinctive ringing when the
calling party uses Priority Calling.
1. Before dialing, access the Features menu.
2. If necessary, scroll down to Priority Call and touch OK .
3. Enter the extension you want to call.
4. Touch OK to immediately start dialing the priority call to that extension, where the
Avaya one-X™ Deskphone SIP 9621G/9641G User Guide for 9600 Series IP Telephones
Some countries, states, and localities have laws that determine if and under what
circumstances you can use Malicious Call Trace (MCT) Before using the MCT
feature, you must understand and comply with these laws.
menu.
the call.
Important:
Some countries, states, and localities have laws that determine if and under what
circumstances you can record telephone conversations. Before using the OTR
feature, you must understand and comply with these laws.
call appearance will show the incoming call as a priority call.
Recording a call
May 2011 69