Putting A Call On Hold - Avaya one-X 9621G User Manual

Standard Call-Related Features
Both — Combines the actions and options of both audible and visual alerting, for example, the
Mute Alert On/Off toggle displays on the Phone screen, the Status line displays a flashing
message and icon (if applicable), and an audible alert sounds if you start to speak while the
phone is muted.
Important:
Using the Mute Alert On/Off toggle line on the Phone screen causes any future muted calls
to assume the attributes of that setting rather than the setting you saved in the Home
screen's Screen & Sounds Mute Alerting option. The Mute Alert toggle is "on" by default
unless you turn it off. For example, if you use the Mute Alert On/Off toggle to turn off mute
alerting while on a call, and then mute a subsequent call, no alerting will occur. In this case,
to receive mute alerts again, you must change the Phone screen Mute Alert On/Off toggle
to "On."
1. To turn Mute Alerting Off while active on a call, touch the Mute Alert On/Off line to
2. To turn Mute Alerting On while active on a call, touch the Mute Alert On/Off line to

Putting a call on hold

1. If you are not active on the line you want to put on hold, touch that line.
2. Touch Hold.
3. Touch Resume or the call appearance of the held call to retrieve the call. Your
42 Avaya one-X™ Deskphone SIP 9621G/9641G User Guide for 9600 Series IP Telephones
change the setting to "Off."
change the setting to "On."
Note:
A hold timer may display when you put a call on hold. For more information, see
Displaying call timers
system administrator may have administered the Hold Recall feature, which alerts
you visually and with a priority ring to remind you of a held call after a certain period
of time.
on page 23.
May 2011