Activating Send All Calls - Avaya J159 Instructions Manual

Before you begin
Ensure the following:
• If the configured shortcut is a BLF key, the required user is idle.
• The administrator has set the shortcut action for the key as conference call. Contact your
system administrator for more details.
Procedure
1. While on an active call, depending on the configuration, do one of the following on the
Phone screen:
• Press the Autodial or Contact line key.
• Scroll to the required Autodial line or contact, and press Conf.
The phone puts the existing call on hold.
2. When the user answers the call, press Join.

Activating Send All Calls

About this task
When Send All Calls (SAC) feature is on, your incoming calls go directly to a predefined coverage
number, typically your voice mail. Incoming calls ring once at your extension and then go directly
to a number which is set by your system administrator.
You can also turn Send All Calls on or off by using the phone Features list.
Note:
Do not enable the SAC feature in case you selected the cover all option for the coverage path.
Enabling both features at the same time can cause duplicate entries in the call log.
Procedure
1. Navigate to the Features screen.
2. Scroll to choose DND.
Note:
If you want the feature label to read as Send all calls, contact your administrator to
relabel the feature name.
3. Press Select or OK or the corresponding line button to activate the feature.
April 2020 Using Avaya J159 IP Phone SIP
Comments on this document? infodev@avaya.com
Activating Send All Calls
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