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Korenix JetPort 5208 User Manual

Rackmount serial device server
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Korenix JetPort 5208/5216
Rackmount Serial Device Server
User's Manual
First Edition, Feb. 2009
www.korenix.com
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Summary of Contents for Korenix JetPort 5208

  • Page 1 Korenix JetPort 5208/5216 Rackmount Serial Device Server User’s Manual First Edition, Feb. 2009 www.korenix.com...
  • Page 2 Korenix JetPort 5208/5216 Rackmount Serial Device Server User’s Manual Copyright Notice Copyright ¤ 2009 Korenix Technology Co., Ltd. All rights reserved. Reproduction in any form or by any means without permission is prohibited.

  • Page 3: Table Of Contents

    KORENIX Information ........
  • Page 5 IP Address: ......... . 17 ANMS .
  • Page 6 Final Check: ......... 60 Logging In:.

  • Page 7: Overview

    JETPORT 5208 / JETPORT 5216 installation. Chapter 6, Out of Band Operation, describes how to set up the various serial port methods that can be used to access the JETPORT 5208 / JETPORT 5216 when the network is unavailable.

  • Page 8: Chapter 1. Introduction

    (hubs, routers, power management devices, etc.), via a Telnet or SSH TCP/IP connection. Up to 8 (JETPORT 5208) or 16 (JETPORT 5216) Users can log in at the same time from any computer connected to the Internet, whether down the hall, or half way around the world.

  • Page 9: Requirements

    Chapter 1. Introduction The JETPORT 5208 / JETPORT 5216's firmware is upgradeable over the Net, so you can stay current with the latest improvements simply by downloading updates from our website. With its advanced features and ease of operation, the JETPORT 5208 / JETPORT 5216 is the most convenient, most reliable, and most cost effective way to centrally manage your remote, serially connected, IT products.

  • Page 10: Features

    JetPort 5208 / JetPort 5216 User’s Manual Features JetPort 5216 „ 16 ports RS-232 over 10/100M Ethernet „ Real COM Driver for Windows 2000/XP/2003/Vista, Linux „ Versatile Serial Services: Real Com, TCP server. „ Multi-level secure user authentication and authorization by SSH / Telnet or Console „...

  • Page 11: Panel

    It lights GREEN to indicate a 100 Mbps data transmission speed. Link LED Flashes GREEN to indicate that a Client program is accessing the device. Power LED Lights when the JETPORT 5208 is powered up and ready to operate.

  • Page 12: Panel

    This is a standard rocker switch that powers the JETPORT 5208/ JETPORT 5216 on and off. LAN Port The Ethernet cable that connects the JETPORT 5208 / JETPORT 5216 to the Internet plugs in here. Serial Ports The RJ45 to Serial Cable...

  • Page 13: Chapter 2. Hardware Setup

    1. Make sure that power to all the devices you will be connecting up have been turned off. Stacking and Mounting The JETPORT 5208 / JETPORT 5216 can be placed on the desktop or it can be rack mounted, as described in the sections that follow. Stacking...

  • Page 14: Rack Mounting

    JetPort 5208 / JetPort 5216 User’s Manual Rack Mounting The JETPORT 5208 / JETPORT 5216 can be mounted in a 1U system rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit: 1.

  • Page 15: Pc Installation

    Note: This step is optional. 4. Plug a Ethernet cable to connects the JETPORT 5208 / JETPORT 5216 to the network or the Internet into its LAN port. 5. Use the AC power cord provided with this package to connect the JETPORT 5208/ JETPORT 5216's Power Socket to an AC power source.
  • Page 16 JetPort 5208 / JetPort 5216 User’s Manual PC Installation Diagram: (DB9-M, DTE - DCE) (DB9, DCE) Modem (DB9-F, DTE - DTE) (DB9, DTE)

  • Page 17: Sun Fire V100 Server Installation

    Note: If you choose to install a serial modem for OOB operation (see Chapter 6), refer to step 3 of the PC installation procedure. 4. Plug the cable that connects the JETPORT 5208 / JETPORT 5216 to the network or the Internet into its LAN port.
  • Page 18 JetPort 5208 / JetPort 5216 User’s Manual Sun Fire V100 Server Installation Diagram SunFire V100 Server...

  • Page 19: Chapter 3. Browser Login

    JETPORT 5208 / JETPORT 5216 operation is Internet browser based. To begin: 1. Open your browser and specify the IP address of the JETPORT 5208 / JETPORT 5216 you want to access in the browser's URL location bar. Note: 1. Default IP: 192.168.10.2 2.

  • Page 20: The Jetport 5208 / Jetport 5216 Main Screen

    Note: Be sure to click the Logout icon when you end your session. The bar along the left side is used to configure and control access to each of the JETPORT 5208 / JETPORT 5216's COM ports. The functions of each of the buttons is described in Chapter 5.

  • Page 21: Chapter 4. Administration

    Working Environment Configuration The icon bar at the top of the main screen is used by the administrator to configure the JETPORT 5208 / JETPORT 5216's working environment. An explanation of each of the configuration functions is given in the sections that follow.

  • Page 22: Administrator

    System Information: The System Information section allows you to provide a name and description for the JETPORT 5208 / JETPORT 5216 Station. Providing a Station Name and Station Description is optional, but makes it convenient to differentiate the Stations in large, multistation installations.

  • Page 23: Network

    IP Address: The default is for a fixed IP address. To give the JETPORT 5208 / JETPORT 5216 a fixed IP address, fill in the Primary IP to Alternate DNS Server fields with values appropriate to the network you are on.
  • Page 24 JETPORT 5208 / JETPORT 5216's DHCP generated IP address emailed to you. Note: If the JETPORT 5208 / JETPORT 5216 is on a network that uses DHCP to assign network addresses, and you don't know what the...

  • Page 25: Anms

    It is divided into three main panels, as described below: RADIUS Settings: If you want to allow authorization for the JETPORT 5208 / JETPORT 5216 through a RADIUS server, do the following: 1. Check Enable RADIUS.
  • Page 26 JetPort 5208/JetPort 5216 User’s Manual 4. Set the time in seconds that the JETPORT 5208 / JETPORT 5216 waits for a RADIUS server reply before it times out in the Timeout field. 5. Set the number of RADIUS retries allowed in the Retries field.

  • Page 27: Snmp Settings

    SNMP trap events in the SNMP Manager fields. 5. When you have finished making all your entries, click Save, to save them. Note: MIB definitions for the JETPORT 5208 / JETPORT 5216 are provided on the CD that came with this package.

  • Page 28: Oobc

    3. Specify the IP address of the device that will connect to the JETPORT 5208 / JETPORT 5216 in the ClientIP field. 4. Click Update to save the information. The various ways to access the JETPORT 5208 / JETPORT 5216 with an OOB connection, are described in Chapter 6.

  • Page 29: Date / Time

    Chapter 4. Administration Date / Time The Date / Time function allows you to set the JETPORT 5208 / JETPORT 5216's date and time. When you click the Date / Time icon, the following dialog box appears: The date and time that the JETPORT 5208 / JETPORT 5216 is currently set to appear in the upper section.

  • Page 30: Firmware

    Preparation: 1. From your computer, go to our Internet support site and choose the model name that relates to your product (JETPORT 5208 / JETPORT 5216) to get a list of available Firmware Upgrade Packages. 2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.

  • Page 31: Logout

    2. If you do not enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not. Logout Click the Logout icon to end your JETPORT 5208 / JETPORT 5216 session.

  • Page 32: Device Management Configuration

    JetPort 5208/JetPort 5216 User’s Manual Device Management Configuration The buttons in the bar along the left side of the JETPORT 5208 / JETPORT 5216 web page are used to manage and access the devices connected to the JETPORT 5208 / JETPORT 5216's COM ports.

  • Page 33: Property Settings

    Setting Meaning Port ID Each port on the JETPORT 5208 / JETPORT 5216 has a port ID number (COM1 - COM8 for the JETPORT 5208, or COM1 - COM16 for the JETPORT 5216). The Port ID field displays the number of the port that is being configured.
  • Page 34 Operating Mode The choices are: Console Management: In this mode, users establish a Telnet or SSH session under the JETPORT 5208 / JETPORT 5216 to manage a server or serial device connected to the port. Users can log in using the browser Telnet function, a direct Telnet session, SSH or PuTTY.
  • Page 35 Chapter 4. Administration (Continued from previous page.) Setting Meaning Timeout If there is no input on this port for the amount of time set with this function, the port is released for use by another user. Note: This field doesn’t appear when this dialog box is accessed from the Console port.

  • Page 36: Alert Settings

    - debug messages can be sent through its COM port. When the JETPORT 5208 / JETPORT 5216 receives such a message, it can send an email to inform the user specified here of the problem.

  • Page 37: User Management

    Chapter 4. Administration 1. Use the Alert String fields to specify the alerts you want to receive. 2. Enable the Enable report to the following address checkbox, and key in the IP address of your SMTP server. 3. If your server requires authentication, put a check in the My server requires authentication checkbox.

  • Page 38: Deleting An Account

    JetPort 5208/JetPort 5216 User’s Manual If user accounts have been set up, the User Manager dialog box appears: This dialog box allows the administrator to add, delete, and edit user accounts. Up to 15 user accounts can be established. Operators must provide the Usernames and Passwords established here, in order to log in.

  • Page 39: Editing An Account

    Chapter 4. Administration 1. Key in the user’s Username and Password (up to 16 characters for each). 2. Reenter the password to confirm that it is correct. 3. Key in any Comments you wish to make concerning the user. (optional) 4.

  • Page 40: Direct Access

    JetPort 5208/JetPort 5216 User’s Manual 2. Make your changes in the appropriate fields and checkboxes. 3. To save your changes, click Update. 4. To exit without saving any changes, click Back. Direct Access For security purposes, Direct Access can limit the users attempting to log in to...

  • Page 41: Session Info

    Once specific IP addresses are entered here, however, only users logging in to the JETPORT 5208 / JETPORT 5216 from one of those IP addresses can have access to the RAW TCP ports without having to specify a Username and Password.

  • Page 42: Sys Info

    JetPort 5208/JetPort 5216 User’s Manual Sys Info The System Information dialog box provides information about all aspects of the JETPORT 5208 / JETPORT 5216's configuration:...

  • Page 43: Log

    Clicking the Log button brings up the Event Log dialog box: The JETPORT 5208 / JETPORT 5216 maintains a log file of the events that take place on it. This dialog box allows you to select the range of events you wish to view: Choose Today then click OK to see a listing of only today's events.
  • Page 44 JetPort 5208/JetPort 5216 User’s Manual Once you make a choice and click OK an Event Log List, similar to the one below, appears: When you have finished viewing the event list: If you want to return to the Event Log dialog box, click Back.

  • Page 45: Chapter 5. Browser Operation

    5208 / JETPORT 5216 Main Screen).The bar along the left side is used to configure and control access to each of the JETPORT 5208 / JETPORT 5216's COM ports. The functions of each of the buttons is described in the following...
  • Page 46 Ports. Administrator This page allows the administrator to see Only information about all the users who are currently logged into the JETPORT 5208 / JETPORT 5216 ( Administrator This page shows information about the Only JETPORT 5208 / JETPORT 5216's configuration...

  • Page 47: Telnet

    Chapter 5. Browser Operation Telnet After viewing the status of the devices attached to the JETPORT 5208 / JETPORT 5216's ports, if you want to access any of them, click the Telnet button. A screen similar to the one below appears: 1.
  • Page 48 JetPort 5208/JetPort 5216 User’s Manual 3. To access the device connected to the port, click Connect. The JETPORT 5208 / JETPORT 5216 opens a Telnet session and a screen similar to the one below appears: 4. If you are connected to a computer and want to go to a terminal session or command line to operate it, Press [Enter].
  • Page 49 Chapter 5. Browser Operation 6. To display the Suspend Menu, Press [Ctrl+x]. Where x represents the Suspend Character set by the Administrator (see the Property Settings dialog box under Port Configuration, p. 27). The screen will prompt you as to the correct character. In this example, it is [Ctrl+D] (see the prompt on the previous screenshot).
  • Page 50 JetPort 5208/JetPort 5216 User’s Manual The Main Menu is the text based equivalent of the browser configuration and control functions. The descriptions and explanations for the Browser Operations apply to the submenu functions presented here, as well. Note: 1. As with the browser version, access to many of these submenus are restricted to the administrator or users with configuration permission.

  • Page 51: Port Configuration

    Chapter 5. Browser Operation Port Configuration Since only the administrator and users with port configuration permission can access this function, it is discussed in the Administration chapter. User Manager For users, clicking the User Manager button brings up a screen that shows their username, port configuration permission status, and the ports they are authorized to control: Clicking Edit brings up a dialog box that allows users to change their password...
  • Page 52 JetPort 5208/JetPort 5216 User’s Manual This Page Intentionally Left Blank...

  • Page 53: Chapter 6. Out Of Band Operation

    Direct HyperTerminal Connection Setup: To set up a direct HyperTerminal connection, do the following: 1. Use Ethernet to serial cable to connect one of the JETPORT 5208 / JETPORT 5216's serial ports to a COM port on a PC. Note: 1.
  • Page 54 JetPort 5208/5216 User’s Manual The following dialog box appears: 3. Key a name to describe the connection in the Name field (we chose Com1Test); select an icon to represent the connection; then click OK. A dialog box similar to the one below comes up:...
  • Page 55 COM1 on your PC), then click OK. A Port Setting dialog box similar to the one below comes up: 5. For OOBC connections, the JETPORT 5208 / JETPORT 5216's serial port settings and the computer's COM port settings must be the same.
  • Page 56 JetPort 5208/5216 User’s Manual 6. When the HyperTerminal screen appears, open the File menu and select: Properties Settings. The following dialog box displays: 7. Change the settings (if necessary), so that they match the settings shown in the dialog box, then click ASCII Setup... The ASCII Setup dialog box...

  • Page 57: Logging In

    1. Double click the HyperTerminal icon on your desktop. 2. In the VT100 terminal window, key in: [Ctrl + D] A login prompt appears. 3. Key in your Username and Password to bring up the JETPORT 5208 / JETPORT 5216's main menu.

  • Page 58: Indirect Hyperterminal Connection

    (pin 2 to pin 2; pin 3 to pin 3) to connect the computer to the modem. On the JETPORT 5208 / JETPORT 5216 side, use Cat 5 cable and an Note: Be sure that the port you specify as the Console Port in the OOBC dialog box (see p.

  • Page 59: Final Check

    This completes the HyperTerminal setup. For Windows NT, 2000, XP and Windows Server 2003 systems, a HyperTerminal icon that connects you to the JETPORT 5208 / JETPORT 5216 is created on the desktop. For Windows 98 and ME, you must access HyperTerminal from the Windows Start Menu.

  • Page 60: Logging In

    2. In the VT100 terminal window, key in: atdt [modem telephone number] [Enter] The terminal responds with: CONNECT115200 3. Wait at least 60 seconds, then key in: [Ctrl+D] 4. Key in your Username and Password to bring up the JETPORT 5208 / JETPORT 5216's Main Menu.

  • Page 61: Ppp (Dial In) Connection

    To set up a direct PPP connection, do the following: 1. Use Ethernet to Serial cable to connect one of the JETPORT 5208 / JETPORT 5216's serial ports to a COM port on a PC (refer back to the PC Installation section, if necessary).
  • Page 62 JetPort 5208/5216 User’s Manual 4. In the Modem Properties dialog box that comes up change the dialog box settings (if necessary), so that the COM port is correct, then click OK. 5. Click the Connection tab to see the connection setup page: 6.
  • Page 63 9. Key in anything you like for these fields, then click Next. 10. Click Finish. A new icon that you can use to connect to the JETPORT 5208 / JETPORT 5216 is created in the Dial-up Network folder. This completes the Direct...

  • Page 64: Finishing Up

    Finishing Up: The JETPORT 5208 / JETPORT 5216's serial port settings and the computer's COM port settings must be the same. Change the JETPORT 5208 / JETPORT 5216's settings for the port you are connecting the computer to (see Port...

  • Page 65: Indirect Ppp Connection

    Next. 4. Click Finish. A new icon that you can use to connect to the JETPORT 5208 / JETPORT 5216 is created in the Dial-up Network folder. This completes the Indirect Dial In setup.

  • Page 66: Final Check

    2. Key in your Username and Password; click Connect and wait for the Authentication procedure to complete (be patient, it may take a few moments). 3. Use Telnet, SSH, or your browser to access the JETPORT 5208 / JETPORT 5216 the same way as if you were accessing it over the net.

  • Page 67: Telnet

    Telnet Logging In 1. On your computer, open a terminal (command line) session. 2. At the prompt, key in the JETPORT 5208 / JETPORT 5216's IP Address in the following way: telnet [IP Address] Note: The default telnet port is 23. If that port is already being used, up to 16 additional users can log in by adding a port number (from 5000 to 5015) to the login command.

  • Page 68: Ssh

    JetPort 5208/5216 User’s Manual Terminal Session (Linux): 1. Open a terminal (command line) on your computer. 2. At the prompt, key in your JETPORT 5208 / JETPORT 5216 Username and the JETPORT 5208 / JETPORT 5216's IP Address in the following way: SSH [username@IP Address] Note: The default SSH port is 22.

  • Page 69: Third Party Utility (Windows)

    Note: If you make a mistake keying in the username, the SSH protocol doesn't allow you to try again. You must close PuTTY and start over. Once an SSH connection to the device is established, the JETPORT 5208 / JETPORT 5216 Main Menu comes up.
  • Page 70 JetPort 5208/5216 User’s Manual This Page Intentionally Left Blank...

  • Page 71: Overview

    In order to utilize Real COM port management, the Korenix Real COM port driver must be installed. To install the driver, do the following: 1. On the software CD that came with your JETPORT 5208 / JETPORT 5216 package, locate the file: Real_Port_vxxx.exe Note: The vxxx specified above stands for the driver’s version number.

  • Page 72: Real Port Management

    JetPort 5208/5216 User’s Manual 3. Click Yes to accept the License Agreement. 4. Continue through the setup screens to complete the driver installation. Real Port Management The Real Port Management Utility provides a convenient interface to COM port mapping. When you run the Real Serial Port Manager program (Start...

  • Page 73: Menu And Toolbar

    Chapter 7. Virtual Port Management Menu and Toolbar The Real Port Management Utility menu and toolbar have the same captions and functions. Users can either click the menu items or buttons to invoke the desired function, as shown in the table, below: Item Action Enum Targets...

  • Page 74: Target List

    JetPort 5208/5216 User’s Manual Target List The left side panel displays all the devices that were found with the Enumeration function, as well as any devices that were manually added with the Target Information fields. Note: Double clicking an item in the list invokes the same function as selecting Enum Ports–which displays the numbers and working modes...

  • Page 75: Port List

    Chapter 7. Virtual Port Management Port List This list displays the port information of the selected target (only one target can be selected at a time). The left column lists the target’s port numbers, the second column shows the COM port it is mapped to (if any), the third column shows its working mode, and the right column shows its status.

  • Page 76: Mapped Com Ports

    JetPort 5208/5216 User’s Manual Mapped COM Ports This panel displays the mapped COM ports, showing the device and port that each mapped one is derived from. The list is generated as soon as the application starts, and is dynamically updated whenever the mapped COM port...

  • Page 77: Port Mapping And Unmapping

    Chapter 7. Virtual Port Management Port Mapping and Unmapping Port Mapping To map a Real COM port: 1. Double click your Target item in the Port List to brings up the Port Mapping dialog box: 2. Drop down the list of available COM ports and select the COM port you wish to map the Target port to.

  • Page 78: Port Unmapping

    JetPort 5208/5216 User’s Manual Port Unmapping To unmap Real COM ports: 1. Either click Unmap… on the button bar or select Unmap… from the menu to bring up the Port Unmapping dialog box: 2. Drop down the list of mapped COM ports and select the COM port you wish to unmap.

  • Page 79: Appendix

    Appendix Appendix Specifications...
  • Page 80 JetPort 5208/5216 User’s Manual...

  • Page 81: Administrator Login Failure

    4. When the Link and 10/100Mbps LEDs flash, power off the switch. 5. Remove the jumper cap from J6. 6. Close the housing and start the JETPORT 5208 / JETPORT 5216 back up. After you start back up, you can use the default Username and Password...

  • Page 82: Ip Address Determination

    If you are an administrator logging in for the first time, you need to access the JETPORT 5208 / JETPORT 5216 in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your computer must be on the same network segment as the JETPORT 5208 / JETPORT 5216.After you have connected and logged in you can give the...

  • Page 83: Method 2

    2. Specify the switch's default IP address (192.168.10.2) in your browser, and you will be able to connect. 3. Assign a fixed IP address for the JETPORT 5208 / JETPORT 5216 that is suitable for the network segment that it resides on.

  • Page 84: Method 3

    Note: The JETPORT 5208 / JETPORT 5216's MAC address can be found on its bottom panel. 3. Turn the power to the JETPORT 5208 / JETPORT 5216 back on. 4. In your browser, go to the IP address you just assigned and log in with your Username and Password.
  • Page 85 JETPORT 5216 (RJ45) <————————> <————————> 6&1 <————————> <————————> <————————> <————————> 7&8 <————————> 9 NC not used RJ45-F to DB9-M DTE to DCE JETPORT 5208 / JETPORT Modem/Device 5216 (DB9) Pins (8) (RJ45) <————————> <————————> <————————> <————————> <————————> <————————> <————————> <————————>...
  • Page 86 JetPort 5208/5216 User’s Manual RJ45-F to DB25-F DTE to DTE JETPORT 5208 / Pins (8) Computer (DB25) JETPORT 5216 (RJ45) <————————> <————————> 6&8 <————————> <————————> <————————> <————————> 7&8 <————————> Other pins not used RJ45-F to DB25-M DTE to DCE JETPORT 5208 /...
  • Page 87 Appendix RJ45-F to DB9-M DTE to DTE JETPORT 5208 / Pins (8) Computer (DB9) JETPORT 5216 (RJ45) <————————> <————————> 6&1 <————————> <————————> <————————> <————————> 7&8 <————————> 9 NC not used RJ45-F to DB9-F DTE to DCE JETPORT 5208 / Modem/Device...

  • Page 88: Troubleshooting

    JetPort 5208/5216 User’s Manual RJ45-F to DB25-M DTE to DTE JETPORT 5208 / Pins (8) Computer (DB25) JETPORT 5216 (RJ45) <————————> <————————> 6&8 <————————> <————————> <————————> <————————> 7&8 <————————> Other pins not used RJ45-F to DB25-F DTE to DCE JETPORT 5208 /...

  • Page 89: Revision History

    Appendix Revision History Appendix A Version Description Date V1.0 The first released version. Feb. 2009...
  • Page 90 JetPort 5208/5216 User’s Manual...

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