Error Codes - Rinnai Arriva Operation And Installation Manual

troubleshooting

error codes

Your Arriva heater is fitted with self diagnostic electronics that monitor the appliance during
start up and operation.
Should a fault occur the heater will shut down. The fault that has caused the shut down will be
indicated by a pair of flashing digits in the error display window and a green flashing operation
indicator.
7
9
Refer to table below for probable cause and suggested solution.
Code Probable Cause
00 Mains power failure
11 Ignition failure
12 Incomplete combustion
14 Filter blockage/overheat
16 room overheat
31 Room temperature sensor faulty
32 Overheat temperature sensor faulty
33 Overheat temperature sensor faulty
53 Spark sensor faulty
61 Combustion fan motor faulty
71 Solenoids faulty
72 Flame detection circuit fault
73 Communication error
rinnai new Zealand Limited
Suggested Solution
Reset heater, press the On/Off button twice or use remote control
and press Standby/On button once for standby mode, press the
Standby/On button a second time to set the heater to On.
Check gas supply is turned on, switch heater to Standby and then
On again. If ignition failure continues a service call will be required.
As above.
Clean filters, if error continues a service call is required.
Lower room temperature to below 40 ° C.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Arriva Operation and Installation Manual: 10343-E
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