Care & Maintenance; Error Codes - Rinnai SS850ICLN Operation Manual

ERROR CODES

In all cases, you should be able to clear the Error Code on display simply by turning the heater
'OFF', then 'ON' again. If the Error Message still remains or returns on the next operation, contact
Rinnai or your nearest service agent and arrange for a service call.
WARNING
Your Rinnai Gas Fire is also fitted with
self diagnostic electronics that monitor
the appliance during
operation.
Should a fault occur the appliance
will then shut down. The fault that has
caused the shut down will be indicated
by a pair of flashing digits in the Error
Display window  located behind the
fascia. This can be viewed by looking
down between the glass of the dress
guard and the burner box.
Refer to the table below for probable
cause and the suggested corrective
action.
Code Probable Cause
Mains power failure
00
Ignition failure
11
Incomplete combustion
12
Inlet Blockage /Overheat
14
Room overheat
16
Room temperature sensor faulty
31
Overheat temp. 1 sensor faulty
32
Overheat temp. 2 sensor faulty
33
Spark sensor faulty
53
Combustion fan motor faulty
61
Solenoids faulty
71
Flame detection circuit fault
72
Communication error
73
Communication error between
90
main PCB and Wi-Fi module
Communication error between
91
Smart device and Wi-Fi module
Cloud function not available
92
The appliance is fitted with an overheat safety shut-off switch. If the appliance shuts off
repeatedly, servicing or inspection of the flue may be required. Contact Rinnai for advice.
IMPORTANT
Rinnai
start-up and
Reset the heater, press the Standby / ON button on the control
panel, remote control, or app twice, to turn the fire back on.
Check that the gas supply is turned on. Switch heater to STANDBY
and then ON again If error persists, a service call will be required.
As above.
Clean inlet, if the error persists, a service call will be required
Lower room temperature to below 40 °C.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Service call.
Reset Wi-Fi module. Refer to app.
Check your Wi-Fi and Rinnai Wi-Fi module are within range.
Check network settings.
This is due to another device having control on the home network,
or the Wi-Fi module has gone offline.
CARE & MAINTENANCE
1
Error Code Viewing Window
Suggested Solution
13 SS850 OM