Troubleshooting - Rinnai Arriva Operation And Installation Manual

troubleshooting

Check the following information before making a service call as some performance
characteristics of the Arriva are a normal part of operation.
If you are still unsure or concerned after reading this section, please contact Rinnai.
Ignition may not occur the first time it is operated due to air in the gas
Using the
pipes. If ignition does not occur within approximately 60 seconds the
heater for
appliance will attempt to re-light. If ignition does not occur the unit will
the first time
switch off automatically. Try operating the heater again if this occurs.
or after long
periods of non
The heater may make noises after ignition or switching off. This is due to
use
expansion and contraction of the internal components and is normal.
The heater will not ignite if the On/Off button is pressed straight after
the heater has turned off. After approximately 20 seconds the unit will
automatically go into ignition mode.
General heater characteristics
Characteristic
When turning Warm air does not start when the burner
on lights.
Smoke or strange smells are produced
when first operating the appliance after
installation.
Sharp clicking noises at ignition, or when
the unit thermostat modulates to a lower
or higher setting, or shuts down.
during Clunking noise when the thermostat
operation operates.
When turning Fan continues to run after the heater is
off turned off.
Other Steam is discharged from the flue terminal
outside.
Heater doesn't start when the Standby/On
button is pushed (thermostat on high)
timers Timer(s) do not operate at the set time.
timer operates for a short time and then
cuts out.
rinnai new Zealand Limited
Explanation
The room air fan starts automatically after a short
delay. This is to allow the appliance to warm up,
helping avoid cold draughts.
This is caused by grease, oil or dust within the
appliance. This will stop after a short time.
this is expansion and contraction of the heat
exchanger and is a normal part of operation.
this is the sound of the gas valve opening and closing
to regulate the flow of gas.
this is to remove residual heat from within the
appliance. This stops once the Arriva cools.
High efficiency appliances tend to discharge water
vapour on cold days. This is normal.
Check that the appliance On/Off button is On. Check
timer(s). Timer programmes must be turned off or
overridden for manual operation.
They may be inactivated or incorrectly programmed.
Check timers are set correctly.
Room temperature may be higher than the set
temperature. Increase set temperature if desired.
Cancel the Auto Off function.
Arriva Operation and Installation Manual: 10343-E
19
05-10