Customer Information - Error Codes - Rinnai Royale FS35 ETR Operation & Installation Manual

CUSTOMER INFORMATION - ERROR CODES

Issue 3
ERROR CODE MESSAGE
The Flame Fire ETR has the ability to check its own operation continuously. If a fault occurs,
an Error Message will flash on the Digital Display of the control panel. This assists with
diagnosing the fault, and may enable you to overcome a problem without a service call. Please
quote the code displayed when enquiring about service.
Error Code
--:--
In all cases, you may be able to clear the Error Message simply by turning the heater OFF, then
ON again. If the Error Message still remains or returns on the next operation, please contact
your nearest service contact and arrange for a service call.
Royale - Freestanding ETR
Probable Cause
• Ignition Failure
• Flame Failure
• Overheat
• Room Overheat
• Room temperature
• Sensor Faulty
• Room temperature
• Overheat temperature
• Sensor faulty
• Faulty ON / OFF switch
• Faulty Solenoids
• Faulty Flame Rod
• Communication error
• Flue Block
• Power Failure
Comments
• Check gas is turned on.
• Service call if repeated
• Check gas is turned on.
• Service call if repeated
• Service call
• Lower room temperature to
less than 40°C.
• Service call
• Service call
• Service call
• Service call
•
• Service call
• Service call
• Turn heater OFF, then ON
again
• Service call
• Turn heater OFF, then ON
again
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