Putting A Call On Hold In Call Appearance Mode - AT&T Synapse SB67020 User Manual

Synapse SB67020/SB67025 Deskset User's Guide

Putting a Call on Hold in Call Appearance Mode

To hold calls and manage held calls:
1. When you are on an active call, press HOLD.
The Held Call Appearance icon

After the call has been on hold for a delay period set by your system

administrator (the default setting is three minutes), the Deskset reminds you with
a brief ring every 30 seconds.
When a call is on hold, you can use the programmable feature keys or the

Deskset Menu to access other functions.
When a call is on hold, you can also press:




2. To take the call off hold, display the call on screen and then press SELECT, or press
the associated Call Appearance key.
Call Management
0:27
Graham Bell
232-555-0176
Transfer
to start transferring the call
Transfer
to start a conference call
Conf
to park the call.
Park
Lifting the handset, or pressing SPEAKER or HEADSET, takes you off hook
on an idle line; it does not take the displayed call off of hold.
48
appears.
1
Conf Park
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