Putting A Call On Hold In Line Appearance Mode - AT&T Synapse SB67020 User Manual

Synapse SB67020/SB67025 Deskset User's Guide

Putting a Call on Hold in Line Appearance Mode

In Line Appearance mode, all Desksets that share assigned lines can view held calls and
take calls off hold.
To hold calls and manage held calls:
1. When you are on an active call, press HOLD.
The Held Call icon

On other Desksets that are assigned that line, the Line Appearance LED flashes

orange. Someone at any other Deskset assigned that line can press the flashing
orange Line Appearance key to take the call off hold, making it an active call on
their Deskset.
All Desksets, including those that are not assigned that line, can view and take

your call off hold from the Held Calls list. See
page
When you put an Intercom call on hold, only you can take the call off hold.

When a call is on hold, you can use the programmable feature keys or the

Deskset Menu to access other functions.
After the call has been on hold for a delay period set by your system

administrator (the default setting is three minutes), the Deskset rings to remind
you that the call is still on hold.
2. To take the call off hold, press SELECT or press the Line Appearance key for that call.
Call Management
appears and the Line Appearance LED flashes green.
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