Other Deskset Features - AT&T Synapse SB67020 User Manual

Synapse SB67020/SB67025 Deskset User's Guide

Other Deskset Features

Other Desksets do not appear in the extension list.
Probable Cause
The Deskset is not connected
to the same subnet as the
other Desksets.
You are unable to record a greeting.
Probable Cause
Call Appearance mode
only — The selected Deskset
is set up to forward all calls.
There is no key so you cannot forward messages to a distribution list.
DistrList
Probable Cause
The
DistrList
present unless the
distribution list feature is
enabled and you have
created at least one
distribution list.
Troubleshooting
Corrective Action
Verify that the first two sections of the IP address

(the portion before the second "dot") match the
IP addresses of the other Desksets or that the
subnets are set up to communicate with each
other. Press MENU –> 4 at a Deskset to find the
IP address.
If the other Desksets have been assigned static IP

addresses, you may have to assign your Deskset
a static IP address to match the other Desksets.
Corrective Action
Select a different Deskset on which to record the

greeting.
Call Appearance mode only — Disable the call

forwarding on the selected Deskset. Press
MENU –> 1 –> 6.
Corrective Action
key is not Log on to the WebUI and click

Voicemail Distribution. Enable voicemail
distribution, and create one or more distribution
lists.
157
Back to Contents