Answering Direct Intercom Calls - AT&T Synapse SB67020 User Manual

Synapse SB67020/SB67025 Deskset User's Guide

Answering Direct Intercom Calls

This feature applies to Call Appearance mode only.
Direct Intercom is an automatic-answering feature that your system administrator can set
for your Deskset. When Direct Intercom is enabled, INT appears at the top of the Deskset
screen. Your Deskset will auto answer internal calls from certain extensions or all
extensions, depending on how your system administrator has set Direct Intercom. The
system administrator can also enable the Deskset to auto answer all external calls.
Your Deskset responds to Direct Intercom calls the same way it does to Auto Answered
calls. For more information, see
Once Direct Intercom is enabled, you cannot override the feature with the Deskset Auto
Answer feature. See your system administrator if you need to disable or change Direct
Intercom settings.
Incoming Calls
"Auto Answering" on page
44
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43.