I-Class Mark II Maintenance Manual
Adjustments and Maintenance
2.4.2
Cleaning the Platen
NEVER use a sharp object on the Platen.
CAUTION
A Platen contaminated with grit, label adhesive or ink can cause a decline in print quality and, in extreme
cases, cause labels to wrap the roller. Clean the Platen as follows:
1. Turn OFF and unplug the printer.
2. Open the cover. Raise the Printhead Assembly and remove the media.
3. Using a Cotton Swab (or lint-free cloth) dampened with isopropyl alcohol wipe the Platen, manually
rotating the roller until the entire surface is clean. Allow the Platen to dry.
Cotton Swab
Platen Roller
4. Install media then lower and latch the Printhead Assembly.
5. Close the cover. Plug in and turn ON the printer. Feed several labels to normalize tracking.
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