Tektronix Phaser 540 Plus User Manual page 16

5 Supplies and Accessories
Tektronix supplies: the mark of quality 5-1
Ordering information 5-1
Supplies and accessories 5-2
6 Troubleshooting
If you need help
Customer Support Hotline 6-1
Printer service 6-1
The Tektronix Bulletin Board Service 6-1
Using the automated fax systems 6-3
Symptoms and solutions 6-6
Diagnostic tools 6-6
Maintaining print quality 6-7
If you can't make a print 6-15
Printer not operating 6-15
Printer doesn't appear in the Chooser (Macintosh) 6-17
Power indicator blinks and stops, but the file does not print 6-17
Printer will not power up to Ready 6-17
Print job does not finish (the printer times out) 6-18
Error indicator is blinking 6-18
Media problems 6-19
Frequent paper-picking errors 6-19
Media is picked but does not advance 6-19
Frequent media jams 6-19
Problems with image size and position 6-20
Off-set images 6-20
Cut-off images 6-20
Image shifts or margins are incorrect (Macintosh) 6-20
Print quality problems 6-21
Prints have dull, faded colors 6-21
Streaks or spots 6-22
Black-and-white prints instead of color 6-23
Startup page prints even though it is disabled 6-24
Clearing a media jam 6-25
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Phaser 540 Color Printer
6-1