Page 1 User Manual ® Phaser Color Laser Printer First printing February 1998 070-9698-01...
Page 2 ® PANTONE Colors generated by the Phaser 560 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identiﬁed solid color standards. Use current PANTONE Color Reference Manuals for accurate colors. PANTONE Color simulations are only obtainable on this product when driven by qualiﬁed Pantone-licensed software packages.
Page 3 560 Color Laser Printer Warranty Tektronix warrants that the Phaser 560 Color Laser Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment and that Customer-Replaceable Components (CRCs)* in this product will be free from defects in materials and workmanship for a period of ninety (90) days from the date of shipment or six months where longer periods are required by law.
Page 4: Users Safety Summary
Users safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor or ground.
Page 5 This product is certiﬁed under IEC 825 as a Class 1 Laser Product: WARNING: For your protection, do not defeat any interlocks. CAUTION: This product utilizes a laser. Use of control or adjustments or performance of procedures other than those speciﬁed herein may result in hazardous radiation exposure. Do not open covers and do not repair yourself.
Page 6 VARNING! OM APPARATEN ANVANDS PÅ ANNAT SÄTT ÄN I DENNA BRUKSANVISNING SPECIFICERATS, KAN ANVÄNDAREN UTSÄTTAS FOR OSYNLIG LASERSTRÅLING, SOM ÖVERSKRIDER GRÄNSEN FOR LASERKLASS 1. Tekniska speciﬁkationer för lasern Uteffekt: Våglångd: Effektgrad för stråining:Kontinuerlig Apparaten skall anslutas till jordat uttag när den ansluts till ett Nätverk. This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council For Interference by Information...
Page 7: Table Of Contents
Installing printer software for Windows NT 3.51 3-6 Installing printer software for Windows 3.1 3-8 Setting up the printer on a network (Windows NT 3.5 and 3.51) 3-12 Setting up the printer on a network (Windows NT 4.0) 3-14 Macintosh software 3-16 Overview for Mac™OS platforms 3-16...
Page 8 Printing from a Macintosh 4-12 Using the Phaser 560 printer driver 4-15 Using the Apple LaserWriter 8 printer driver 4-16 Using the Phaser 560 GX printer driver 4-17 Printing from a workstation 4-18 Printing from specific applications 4-20 Print features 4-20...
Page 9 Deciding which color correction to use 5-18 Color correction descriptions 5-20 Special considerations 5-24 Printing and using the color sampler charts 5-25 Caring for Your Printer Overview 6-1 User-replaceable components 6-2 When to replace components 6-3 Consumable life information 6-4...
Page 10 Front panel indicators 8-1 Front panel buttons 8-2 Two-line display 8-4 Printer information 8-5 Protected mode for the front panel menu 8-6 Front panel menu map 8-7 Printing Help Pages 8-8 Enabling and disabling the Startup Page 8-10 Phaser 560 Color Laser Printer...
Page 11 Supplies, Accessories, and Expanding Your Printing System Tektronix Printer and Tektronix supplies: Made For Each Other® 9-1 Customizing your printer 9-1 Supplies and accessories 9-2 Interface cables and adapters 9-4 Expanding your printing system 9-5 Upgrade kits 9-5 Extended Features upgrade 9-6...
Page 13: Introduction
Premium Mode Workgroup-efﬁcient High-capacity, easy-to-replace components minimize user intervention. Fast throughput and automatic tray switching make the Phaser 560 printer an excellent central resource for large or small workgroups. Color calibration A front panel control allows you to adjust individual color densities.
Page 14 Allows you to preview a large print job before running the entire job. Phaser Copystation † This optional accessory enables your printer to be used as a color copier. Special media A Multi-Purpose Feeder, with up to 100 sheet-capacity, accommodates the following:...
Page 15 Refer to the PhaserShare Status Software User Manual for complete details. Font capacity The Phaser 560 Color Printer has 17 resident PostScript fonts in the standard conﬁguration, upgradable to 39 fonts with the Extended Features option. Additionally, it accepts Adobe Type 1, Type 3, and TrueType downloadable fonts as well as a variety of user-deﬁned fonts.
Page 16: Information Roadmap
Information roadmap Phaser 560 Color Laser Printer User Manual Includes information on setting up, using, and caring for the printer: Hardware and software set up Selecting print features Caring for your printer (when and how to replace consumables; cleaning) Troubleshooting...
Page 17 CD-ROM Contains printer drivers, printer description ﬁles, color sampler charts, and utility ﬁles, the contents of this user manual in Acrobat (PDF) format and HTML format, Adobe Reader software, and supplemental information in PDF and HTML formats: Using the printer’s downloadable utility ﬁles Printing HP-GL ﬁles...
Page 19: Getting Set Up
Installing printer software on your computer Refer to page 3-1 for complete instructions. Note To add a SCSI hard disk to your printer, see “Adding a hard disk for font storage” on the printer’s CD-ROM or the Tektronix World Wide Web site: http://www.tek.com/Color_Printers/...
Page 20: Setting Up The Printer
Setting up the printer What you get with your printer The printer and its accessories are shipped in a single box. If you ordered an optional Lower Tray Assembly or Phaser Copystation, each is shipped separately. The following items are shipped with the printer:...
Page 21 User Manual 9698-02...
Page 22 Optional accessories Lower Tray Assembly, Phaser Copystation SCSI hard disk Phaser 560 Color Laser Printer tray and PAPER TRANSPARENCY e t t A / L tray 9698-03...
Page 23: Registering Your Printer
Registering your printer By registering your printer with Tektronix, you are validating the product warranty and ensuring that you will be sent information about upgrades, service, and accessories as it becomes available. Register your printer using one of these methods: A customer registration card is included with the printer.
Page 24: Removing The Packing Material
Removing the packing material Remove the plastic bag from the printer. Remove any adhesive tape that holds the printer’s doors shut. Note Phaser 560 Color Laser Printer Save all packing material in case moving or subsequent shipment is necessary.
Page 25: Installing The Optional Lower Tray Assembly
Installing the optional Lower Tray Assembly An optional Lower Tray Assembly is available with the printer; it provides two additional media trays (in addition to the standard media tray and the multi-purpose feeder). Follow these steps to install the Lower Tray Assembly.
Page 26: Installing The Toner Cartridges
Remove each toner cartridge from its packaging. Note Remove the shipping cover from each cartridge. Open the printer’s right side door to install the toner cartridges. Caution Phaser 560 Color Laser Printer The toner cartridges that are shipped with the printer are starter cartridges.
Page 27 Insert each toner cartridge in the slot labeled for its color. From top to bottom, the order of the color toner cartridges is Black, Cyan, Magenta, Yellow. l l o B la l l o 9698-06 l l o 9698-07 User Manual...
Page 28: Preparing The Imaging Unit
Preparing the imaging unit Before operating the printer, you must perform these steps to prepare the imaging unit for printing: Open the printer’s front door. Turn the upper lever 90˚ clockwise to align the lever’s triangle with the triangle on the surface of the imaging unit.
Page 29: Setting Up The Output Tray
Remove the adhesive tape that holds the output tray against the printer; gently lower it to its operating position. Insert the Quick Reference Guide Remove the Phaser 560 Color Laser Printer Quick Reference Guide from the accessories box and insert it into the document holder on the side of the printer.
Page 30: Adding Paper Or Transparencies
Pull the tray out of the printer’s right side. Remove all the packaging materials from inside the tray; refer to the instruction sheet attached to the tray. 2-12 Phaser 560 Color Laser Printer tray (either A/Letter-size or A4-size) PAPER tray...
Page 31 If you have the Lower Tray Assembly installed and you wish to use the automatic tray-switching feature (for example, for a large print job), make sure that all trays in the printer at any one time are loaded with the same media type and size.
Page 32 If you have not already done so, push down on the media tray’s metal plate until it clicks, locking it in place. Caution 2-14 Phaser 560 Color Laser Printer TRANSPARENCY For complete information on loading all types of media in the trays and the Multi-Purpose Feeder, refer to “All about media” on page 4-30.
Page 33 Fan the paper or transparencies, but be careful not to leave ﬁngerprints, which can result in a smudged print. Place paper or transparencies in the tray under the hooks. If loading transparencies, load them so that the notched corner ( is placed closest to the media level label ( transparencies”...
Page 34 Getting Set Up If you have a single media tray Slide the tray completely into the slot. PAPER 9008-15 2-16 Phaser 560 Color Laser Printer...
Page 35 If you have a Lower Tray Assembly Install a media tray into each of the three slots. Note tray can be installed in any of the three tray slots PAPER , and ); however, for best results, the should only be inserted in the upper ( tray TRANSPARENCY ) and middle (...
Page 36: Connecting The Printer
Connecting the printer Printer ports The printer is shipped with a SCSI port and parallel port on the printer’s rear panel. Additionally, the printer can support one optional PhaserShare™ network card. All ports and network protocols are simultaneously active. The printer accepts print jobs on a ﬁrst-come, ﬁrst-served basis.
Page 37 Extended Features option. You can connect one or more SCSI external hard disks to the printer; available SCSI ID numbers are 0, 1, 2, 3, and 4. Refer to “SCSI hard disk” on page 9-10 for ordering information.
Page 38: Turning On The Printer
After you have connected all the interface cables, you are ready to connect the power cord and turn on the printer. Caution Plug the power cord into the printer and into a grounded outlet. Turn on the power to any peripherals you have connected (i.e., a SCSI disk or Phaser Copystation).
Page 39 Exit After the self-tests run successfully, the printer prints a Startup Page and, if the printer’s copy count is between ﬁve and eight pages, prints a Registration Page. The Startup Page prints whenever you turn on or reset the printer.
Page 40: Selecting A Language For The Front Panel
By default, the front panel is set to display messages in English. If the Kanji font SIMM is installed, front panel messages display, by default, in Japanese. Use the printer’s front panel to change the default to any of these languages: Spanish, French, German, Italian, English, or Japanese.
Page 41: Making A Demonstration Print
Making a demonstration print You can print a Demonstration Page to check that your printer is set up and operating correctly. When the printer is on and the Ready message appears, press the Menu button. You see this message: Press the Menu button. You see this message: Using the left (<--- ) or right (--->...
Page 42: Setting The Energy Star Timeout
Setting the Energy Star Timeout When the printer is idle for a predetermined amount of time, it enters Energy Star mode, which reduces the power consumption and displays Standby on the printer’s front panel. The printer resumes normal power when it receives a signal, either from the front panel or a ﬁle being sent.
Page 43: Installing Printer Software
Chapter Installing Printer Software Packaged with your printer are a CD-ROM and a set of diskettes that contain the software you need to use the printer. Included are automatic installer applications, drivers, printer description ﬁles (PPDs), color sampler charts, utility ﬁles, and user documentation.
Page 44: Installing Printer Software For Windows 95
Windows system. Keep all of the printer’s diskettes handy during the installation, and insert each diskette when you are prompted by the installation program. Insert either the printer’s CD-ROM or the Windows Disk 1 into the appropriate drive on your computer.
Page 45 Select the port your printer is connected to, and click Next. Enter a name for the printer, and select the Phaser 560 as the default printer if desired, and click Next. Decide if you want to print a test page, Yes or No, and click Finish.
Page 46: Installing Printer Software For Windows
Windows system. Keep all of the printer’s diskettes handy during the installation, and insert each diskette when you are prompted by the installation program. Insert either the printer’s CD-ROM or the Windows Disk 1 into the appropriate drive on your computer.
Page 47 Extended Features: Yes or No. Enter a name for the printer, and select the Phaser 560 as the default printer if desired, and click Next. Decide if you want to share the printer, Shared or Not shared, and click Next.
Page 48: Installing Printer Software For Windows Nt 3.51
Windows system. Keep all of the printer’s diskettes handy during the installation, and insert each diskette when you are prompted by the installation program. Insert either the printer’s CD-ROM or the Windows Disk 1 into the appropriate drive on your computer.
Page 49 In the Create Printer dialog box, under Driver, select Other. Type in the drive for the printer’s CD-ROM or diskette, click OK. In the Select Driver dialog box, under Printer Driver, select your Phaser 560 printer, and click OK: Tektronix Phaser 560 Extended (Extended Features option) Tektronix Phaser 560 (standard printer conﬁguration)
Page 50: Installing Printer Software For Windows 3.1
The Tektronix driver is available on both CD-ROM and diskette; the AdobePS3 driver is available on CD-ROM only. Insert either the printer’s CD-ROM or the Windows Disk 1 into the appropriate drive on your computer.
Page 51 Tektronix Phaser 560 Base version (printer’s standard conﬁguration) Tektronix Phaser 560 Extended version (Extended Features option) If you are not sure which version of the printer you have, check the printer’s startup page for Extended Features: Yes or No. The Finish Installation dialog box contains instructions for completing the printer software setup;...
Page 52 Installation, continue with the following instructions: 1. Open the Windows Control Panel. 2. Open the Printers dialog box. 3. Under Installed Printers, select your Phaser 560 printer, click Connect: Tek Phaser 560 (TekColor) Ext (Extended Features option) Tek Phaser 560 (TekColor) (standard printer conﬁguration)
Page 53 2. Click Continue in the PostScript Printer Driver Setup dialog box. Files are copied to your computer. 3. Click the Restart Windows button in the dialog box that appears. 4. After Windows restarts, the Install PostScript Printer from PPD dialog box opens. Select your printer in the list and click Install:...
Page 54: Setting Up The Printer On A Network (Windows Nt 3.5 And 3.51)
Select Other in the Print to ﬁeld of the Printer Properties dialog box. Select LPR Port for Available Print Monitors; click OK. For Name or address of host providing lpd, type your printer’s IP address (or Host name if known to the network).
Page 55 At the prompt Do you want to capture this AppleTalk Printing Device?, click No. Note Clicking Yes hides the printer from regular Macintosh users, forcing them to use NT Server as a spooler, as long as NT Server allows sharing of this printer.
Page 56: Setting Up The Printer On A Network (Windows Nt 4.0)
To add or update the driver on a Windows NT 4.0 Server or Workstation Note You will need the printer’s IP address for this procedure; it may be available on the printer’s Conﬁguration Page. If not, ask your network administrator.
Page 57 If prompted that a driver is already installed for this printer, select Replace existing driver, then click Next. Type in the printer’s name (any name you want). Click the appropriate box to use this printer as the default. Click Next.
Page 58: Macintosh Software
These are the basic steps and information necessary for software installation. Make a note of this information and refer to it during the on-screen installation procedure. What is your printer’s conﬁguration? Look on the printer’s Startup Page: Extended Features: No...
Page 59: Custom Install Or Easy Install
Custom plug-in for printing from Adobe Photoshop. Screen fonts to match the printer’s fonts. Printer utility ﬁles for controlling printer features. Utility ﬁles for using the printer on a network. PhaserTools:Network Utilitie s ® PANTONE Color library ﬁles and sampler chart.
Page 60 Insert either the printer’s CD-ROM or the ﬁrst Macintosh diskette into the appropriate drive on your computer. Double-click the Phaser 560 Installer icon. Click Continue until the Easy Install window appears. Select Easy Install or Custom Install (see page 3-17 for the list of ﬁles in each): For Easy Install Click Install.
Page 61 Select Chooser from the Apple menu after installing the printer’s software (page 3-18). Click on the icon of the Phaser 560 printer driver (on the left side of the Chooser). Click on the Zone for your printer. See your network administrator if you have questions.
Page 62 Click on the Zone for your printer. See your network administrator if you have questions. Select your printer from the list of printers on the right side of the Chooser. If it is not in the list, check your hardware connections and which zone you have selected in the Chooser.
Page 63 Select Chooser from the Apple menu after installing the printer’s software (page 3-18). Click on the icon of the Phaser 560 GX printer driver (on the left side of the Chooser). Click on the Zone for your printer. See your network administrator if you have questions.
Page 64: Workstation Software
Refer to the on-line manuals on the printer’s CD-ROM for more information on printing from a workstation. These utility ﬁles on the printer’s CD-ROM and diskettes can be used with UNIX and VMS workstations; they let you set up your spooling system to select the following:...
Page 65 Note Printing from a PC You can print from a PC with or without a printer driver. The supported drivers allow you to select printing features right from your computer. Refer to page 4-2 for a reference table of printing features and to page 4-20 for detailed information.
Page 66 Presentation Standard ‡ Premium Factory default setting. † Available with the Lower Tray Assembly. ‡ Available with the Extended Features option. Phaser 560 Color Laser Printer Operating System Windows 3.1 AdobePS 3 Tektronix driver PostScript Paper tab Setup Paper Size...
Page 67: User Manual
Print features quick reference: Windows printer drivers (cont'd.) Feature Page # page 4-24 Color correction Features tab Automatic None Vivid Color Simulate Display SWOP Press Euroscale Press Commercial Press Use Printer Setting ‡ page 5-8 Quick Collate Features tab ‡...
Page 68: Using The Adobeps 4 Driver With Windows 95
Using the AdobePS 4 driver with Windows 95 To select printing options in the AdobePS 4 driver, follow these steps: In the Printers window, click the Phaser 560 printer icon with the right mouse button, then select Properties from the menu.
Page 69 Send Header Now This button saves the PostScript header information in the printer. After selecting this button, select the Assume header is downloaded and retained option which makes print ﬁles a little smaller and faster than the ﬁrst option, but you need to click the Send Header Now button every time the printer is turned off or reset.
Page 70: Using The Windows Nt 4.0 Postscript Driver
When using Microsoft Windows NT 4.0, make sure that you have ﬁrst installed and set up a driver for a Phaser 560 printer (refer to page 3-4). Then, select printer features (such as TekColor color corrections) from the Windows NT driver.
Page 71 Note If changing the Printer Driver settings through Page Setup causes problems with the application you are using, then change the Printer Driver settings through Print under the File menu, described in the previous topic. Select Page Setup from the File menu; the Page Setup dialog box appears.
Page 72: Using The Windows Nt 3.5 And 3.51 Postscript Driver
PostScript driver with a Phaser 560 printer. You can select printer page sizes in the driver for Windows NT applications, however, TekColor color corrections and other PostScript Level 2 features are not supported by the Windows NT driver. Refer to page 4-24 for instructions on selecting color corrections from the printer’s front panel or from...
Page 73: Using The Tektronix Printer Driver For Windows 3.1
Feed Media menu to select specialty media or double-sided printing. Click OK to return to the Options dialog box. Click OK to return to the dialog box that lists your printer’s name across the top. Make the following printing selections: Paper Source, Paper Size, Orientation, Copies.
Page 74: Using The Adobe Postscript Driver For Windows 3.1
To select printing options, follow these steps: From the Control Panel, double-click the Printers icon. In the Printers dialog box, choose the Tektronix Phaser 560 printer, then click Setup. A dialog box appears with the printer’s name across the top.
Page 75: Setting The Timeouts
To access the timeout settings Windows 95 In the Printers window, click the Phaser 560 printer icon. Select Properties from the menu. Click the Details tab. Set the Timeout settings.
Page 76: Printing From A Macintosh
Printing from a Macintosh To print from a Macintosh, you need a printer driver. Installing one of the supported drivers allows you to select printing features right from your computer. Refer to page 4-13 for a reference table of printing features and to page 4-20 for detailed information.
Page 77 Options MP Manual Feed MP Manual Feed Media Media Print Print TekColor Options Options Print Quality Print Quality Phaser 560 GX Page Setup Paper Printing Printer Driver Defaults Tray Selection Printing Printer Driver Defaults MP Manual Feed Media Printing Printer Driver Defaults...
Page 78 Face Down (off) Factory default setting. † Available only with the Lower Tray Assembly. ‡ Available only with the Extended Features option. 4-14 Phaser 560 Color Laser Printer Driver name Phaser 560 Apple LaserWriter 8 Print Print TekColor Options Options...
Page 79: Using The Phaser 560 Printer Driver
Using the Phaser 560 printer driver Select media size From the File menu, open the Page Setup dialog box. Use the Paper pop-up menu to select the printer’s supported paper sizes. Select printer-speciﬁc options From the File menu, open the Print dialog box.
Page 80: Using The Apple Laserwriter 8 Printer Driver
Using the Apple LaserWriter 8 printer driver Select media size From the File menu, open the Page Setup dialog box. Use the Paper pop-up menu to select the printer’s supported paper sizes. Select printer-speciﬁc options From the File menu, open the Print dialog box.
Page 81: Using The Phaser 560 Gx Printer Driver
Using the Phaser 560 GX printer driver Note Refer to the on-line manuals on the printer’s CD-ROM for details on using the Phaser 560 GX printer driver. Printing with a desktop printer If you are using QuickDraw GX applications, do one of the following: Select any desktop printer in the Print dialog box.
Page 82: Printing From A Workstation
Tektronix World Wide Web site: Or, you can contact Technical Support at 1-800-835-6100. To use the TekColor color corrections and other printer features, use one of the following methods: PhaserPrint™ for UNIX software functions like a printer driver for selecting printing options, and provides fast screen copy printing.
Page 83 1-800-835-6100. For more information World Wide Web: If you have access to the Internet, you can view selected topics on the Phaser 560 printer’s web page. Access the printer’s documentation from this web address: http://www.tek.com/Color_Printers/userdoc/introduction.html HAL: Request a document catalog from HAL or EuroHAL, Tektronix’...
Page 84: Printing From Specific Applications
World Wide Web: If you have access to the Internet, you can view selected topics on the Phaser 560 printer’s web page. Access the printer’s documentation from this web address: http://www.tek.com/Color_Printers/userdoc/introduction.html HAL: Request a document catalog from HAL or EuroHAL, Tektronix’...
Page 85 This table provides an overview of selecting print features in the printer’s front panel. Print features quick reference: Printer’s front panel Feature Print-Quality Modes Fast Monochrome Fast Color Presentation Standard Premium Color Correction Automatic None Vivid Color Display SWOP Press...
Page 86 5 Min. Factory default setting. † Available with the Lower Tray Assembly. ‡ Available with the Extended Features option. 4-22 Phaser 560 Color Laser Printer Feature descriptions See page 8-10 See the topic on the printer’s CD-ROM See page 4-25...
Page 87: Print-Quality Modes
Highest quality color prints. Monochrome 7 ppm Near-photographic detail. If you select Premium mode but the printer does not have the Extended Features option and sufﬁcient memory installed, prints are made in Standard mode. For all of the print modes, you can get faster overall throughput when more memory is installed.
Page 88: Color Corrections
Leaves RGB as is; converts CMYK and gray to RGB. Leaves CMYK as is; converts RGB and gray to CMYK. If your printer is on a network and you have changed the front panel settings, make sure that you tell other users on the network. The front panel printer settings affect all prints made with non-Tektronix drivers.
Page 89: Output Order
This option lets you specify whether your document prints face up or face down in the printer’s output tray. You can select it either in one of the supported drivers (Output Order option, Output Face Up option) or in the printer’s front panel (Output Order in the Printer Defaults menu).
Page 90: Fonts
PCL5, and a variety of user-deﬁned fonts. To extend font capability, the printer supports a SCSI-connected external hard disk for storage of additional fonts. Refer to the topics on the printer’s CD-ROM or on the Tektronix World Wide Web site for more information.
Page 91 Printing Basics Additional fonts can be added to a Phaser 560 printer. The Extended Features option includes these 39 fonts. Refer to “Upgrade kits” on page 9-5 for ordering information. 9317-10 4-27 User Manual...
Page 92: Resident Typefaces (Pcl5)
The printer accepts PostScript Type 1, Type 3, and TrueType downloadable fonts. If you have an external hard disk connected to a Phaser 560 printer, you can store the downloadable fonts on it. You can use utilities on the CD-ROM to download fonts to the printer.
Page 93: Printer Languages: Postscript, Hp-Gl, Pcl5
PCL5 ﬁles to the printer and the printer automatically detects the type of ﬁle and prints it. You can change the default language so that the next time you turn on the printer, it is set to receive PostScript, HP-GL, or PCL5 data on a speciﬁc port.
Page 94: All About Media
“Using the Multi-Purpose Feeder” on page 4-40 and “Loading specialty media in the Multi-Purpose Feeder” on page 4-44. 4-30 Phaser 560 Color Laser Printer Media Type Paper 8.5 x 11 in. 210 x 297 mm 8.5 x 14 in.
Page 95: Margins And Print Area
Margins and print area When the printer places an image on media, the image (print area) is a bit smaller than the media size. You may need to adjust the page margins in your application software to match the print area.
Page 96: Media Types
Media types This printer accommodates several types of media in various sizes. Paper and transparencies can be loaded in either the Multi-Purpose Feeder or any of the media trays. Caution 4-32 Phaser 560 Color Laser Printer Multi-Purpose Feeder Paper Letter Legal ®...
Page 97 ® Envelopes Fabric Transfer #10 or larger 8.5 x 11 in. Selecting a media type You can select a media type in the printer’s front panel or in a supported printer driver. re n T ra e tt A /L...
Page 98: Media Trays
Letter Paper (U.S.) or PAPER A4 Paper (Metric), depending on the order option. Optional trays (either Letter Transparency, A4 Transparency, or Legal Paper) are also available: Letter Legal Transparency Transparency Paper Paper Paper 9698-94 4-34 Phaser 560 Color Laser Printer...
Page 99 When using specialty media, always use the Multi-Purpose Feeder ( Selecting a media tray by location When you select a media tray by location, the printer picks media from that tray, regardless of the tray’s media type or size. tray and PAPER tray.
Page 100 Use the label on the inside of the tray as a reference for the proper amount of media. Insert the 4-36 Phaser 560 Color Laser Printer tray’s metal plate until it clicks, locking it PAPER tray into any of the three tray slots on the printer.
Page 101 You can load up to 250 sheets of paper, depending on its thickness. Use the label on the inside of the tray as a reference for the proper amount of media. Insert the tray into any of the three slots on the printer. PAPER 9008-13 9698-98...
Page 102 Insert the on the printer. 4-38 Phaser 560 Color Laser Printer tray’s metal plate until it clicks, TRANSPARENCY tray into the Upper or Middle trays slot TRANSPARENCY...
Page 103 When using the Multi-Purpose Feeder to print transparencies (page 4-44), make sure that you select Transparency in either the front panel or a printer driver for the best print quality; make sure that you set the Media Thickness switch to Medium for the best media-picking reliability.
Page 104: Using The Multi-Purpose Feeder
Print on standard and specialty media Standard media Specialty media Note Duplex printing (double-sided) on laser paper Caution 4-40 Phaser 560 Color Laser Printer Laser paper Transparencies Glossy coated paper Card stock Labels Fabric transfer Envelopes (#10 size or larger) For detailed information on loading specialty media and setting the appropriate media thickness, refer to “Loading specialty media...
Page 105 Setting media thickness Because the printer accommodates varying media weights in the Multi-Purpose Feeder, you can manually select a media thickness for the most reliable paper-picking. The Media Thickness switch is only applicable for the Multi-Purpose Feeder. Follow these steps to adjust the media thickness: Open the left side door.
Page 106 Capacity in the Multi-Purpose Feeder varies, depending on media thickness. These are general guidelines: Select the Multi-Purpose Feeder in the printer driver or the printer’s front panel (refer to the next topic). 4-42 Phaser 560 Color Laser Printer Laser paper 100 sheets Transparencies 50 sheets...
Page 107 Paper 2nd Side in the MP Manual Feed Media pull-down menu (in the Options or TekColor Options dialog box, depending on the driver). The printer waits 8 minutes for you to load the media and conﬁrm your selection in the front panel before it cancels the job.
Page 108: Loading Specialty Media In The Multi-Purpose Feeder
Set the Media Thickness switch to Medium. Adjust the guides for the width of your transparencies. Insert the side with the notched end into the printer last, with the notched corner closest to the back of the printer. Fill the Multi-Purpose Feeder to the level indicator on the guide (maximum capacity is 50 sheets).
Page 109 Fill the Multi-Purpose Feeder up to the level indicator on the guide (maximum capacity is 100 sheets, depending on the media’s thickness). Use your printer driver or the front panel menu to select the Multi-Purpose Feeder and the media type (Paper). (29 - 40 lb.), adjust the printer’s...
Page 110 Insert the media with the side to be printed up and the top entering the printer ﬁrst. 4-46 Phaser 560 Color Laser Printer Do not use any media designed for inkjet printers, especially inkjet coated paper and inkjet transparencies. Inkjet media are coated with a substance that will damage the fuser;...
Page 111 Fill the Multi-Purpose Feeder up to the level indicator on the guide (maximum capacity is 50 sheets). Use your printer driver or the front panel menu to select the Multi-Purpose Feeder and the media type (either Coated Paper or Card or Envelope).
Page 112 Prepare each envelope in the following manner: Adjust the printer’s Media Thickness switch to Thick. Adjust the printer’s media guides for the width of your envelopes. Insert the envelopes with the short end entering the printer ﬁrst and the side to be printed facing up; the edge where you place the stamp enters the printer ﬁrst.
Page 113 Labels feature under the Tools menu. Make sure that you select Face Up; select the feed method icon showing the stamp end entering the printer ﬁrst, with the image centered; and unselect Clockwise Rotation. Check the printer’s web site for any application- or platform-speciﬁc information for printing envelopes on the...
Page 114 Adjust the media guides for the width of your label sheets. Insert the label sheets with the side to be printed up, with the top of the sheet entering the printing ﬁrst. 4-50 Phaser 560 Color Laser Printer 2 in. (50.8 mm) minimum...
Page 115 Fill the Multi-Purpose Feeder to the level indicator on the guide (maximum capacity is 30 label sheets). Use your printer driver or the front panel menu to select the Multi-Purpose Feeder and the media type (Label). Caution To avoid media jams and damage to the printer components, make sure that you follow these guidelines: The label sheets that you use must not have paper “frames”...
Page 116 Adjust the media guides for the width of your Fabric Transfer media. Insert only one sheet of media at a time, with the side to be printed up (logo side down) and the top of the media entering the printer ﬁrst. 4-52 Phaser 560 Color Laser Printer 9698-102...
Page 117 In the application, reverse the image horizontally (the image must print backward to transfer correctly). Use your printer driver or the front panel menu to select the Multi-Purpose Feeder and the media type (Fabric Transfer). Caution To avoid media jams and damage to the printer components,...
Page 118: Duplex Printing
Duplex printing This printer allows you to print double-sided on laser paper, from the trays and the Multi-Purpose Feeder. Caution Double-sided printing with a Place the paper in the the side to be printed face down; the top of the page is under the paper tray’s hooks.
Page 119 Insert the tray into the printer. If PAPER you have a Lower Tray Assembly, you can use any of the printer’s media tray slots: Upper, Middle, or Lower; for these instructions, use Upper. Note For a multi-page document, print odd-numbered pages for Side 1.
Page 120 This setting automatically selects the media type previously deﬁned in the front panel. Remove the printed paper from the output tray. 4-56 Phaser 560 Color Laser Printer Use laser bond paper for duplexing; two-sided printing on specialty media can shorten component life. For opacity and feed reliability, use laser paper that is at least 100 g/m results, do not use heavy toner coverage on Side 1.
Page 121 The blank side is face up (the side that has already been printed is now face down). The top of the page enters the printer ﬁrst. First, make these selections in the printer’s front panel: Default Tray: Multi-Purpose Media Type: Paper 2nd Side...
Page 123: Printing: Beyond The Basics
Chapter Printing: Beyond the Basics Beyond the basics of printing are the printer’s special features that set it apart from other printers, as well as more in-depth information on using color and getting the best results: Special printing features: Working with color TekColor corrections —...
Page 124: Special Printing Features
Special printing features Controlling color density The printer’s front panel provides an interface to adjust the density of the toner applied to the media. This feature compensates for the changes in color intensity that can occur as toner cartridges or the imaging unit age.
Page 125 The current density setting for each color is indicated by the dashed line enclosure and the numeric value (–10 to +10) next to each color. The page also shows the ranges that you can select in the front panel. In the example on the next page, the density setting for each color is the default, 0.
Page 126 Reference Page with the samples on the Color Density Samples card (found inside the back cover pocket of the Quick Reference Guide). Phaser 560 Color Laser Printer Place the Color Reference Page on at least two sheets of clean white paper in a well-lighted area.
Page 127 Use the Calibrate Colors menu in the printer’s front panel to adjust the density according to the numbers you recorded in Step In this example, the current setting for cyan, indicated by an asterisk, is +1. To change the setting, press the left arrow button to decrease the color adjustment and the right arrow button to increase the color adjustment.
Page 128 Color Reference Page, which shows the following: When you ﬁnish adjusting the colors, press the the front panel displays Ready. Phaser 560 Color Laser Printer The dashed line enclosure reﬂects the changes you made to the settings. In this example, the density for each color is set to a different value.
Page 129 The following table shows the selections available in the Calibrate Colors menu, along with a brief explanation of each function. Calibrate Colors menu selections Menu item* Adjust light/dark <---- ----> Menu Lighter/Darker:+0 <---- ----> Adjust each color <---- ----> Menu Color Reference Page <---- ---->...
Page 130: Using The Quick Collate Option
Using the Quick Collate option The Quick Collate option in the supported drivers performs document collation in the printer. This is faster than the Collate option that exists in some applications because applications send each page to the printer in sequence, as many times as necessary to provide the requested number of copies.
Page 131 ﬁrst three pages ﬁt in the printer’s (or hard disk’s) available memory. The ﬁfth and sixth pages are relatively small. In this case, the printer divides this job into three segments and prints in this manner:...
Page 132 Output Face Up box, depending on the driver you are using. Increasing the collation capacity To increase the number of pages that the printer can collate at one time, consider one or more of the following changes: Increase the printer’s memory.
Page 133: Previewing With Check Print
The ability to access Check Print from the driver is enabled and disabled in the printer’s front panel. You can also set the timeout in the front panel (the timeout is the amount of time the printer will wait after sending the ﬁrst page of a ﬁle, before it continues with the remainder of the job).
Page 134 Pressing the OK button activates the new selection. To change the Check Print Timeout (the amount of time the printer pauses before completing the print job), press the Menu button when the front panel displays Check Print Timeout . The front...
Page 135 TekColor button in the Print dialog box. Phaser 560 GX driver: Select the Check Print option in the TekColor printing extension in the Print dialog box (or in the Printer Driver Defaults dialog box available from the Printing menu). Windows 95 PostScript driver: Select Check Print options in the Printer features ﬁeld in the...
Page 136: Image Smoothing
This feature is typically used when the image being printed is at a lower resolution than the printer’s output resolution. For example, printing an image downloaded from the World Wide Web at 72 dpi using the printer’s 600 or 1200 dpi. Images printed using Image Smoothing appear with less sharp detail but with smoother color transitions.
Page 137: Getting Job Information
Getting job information The printer’s front panel includes an Info buttonthat provides the following information for a particular print job: Printer Name User Name Print Server IP Address of your printer Job Name To access this information, follow these steps: Press the Info button on the front panel.
Page 138: Working With Color
Avoid red and green combinations; these colors are hard for people with red/green color blindness to distinguish. Avoid red and blue combinations; these colors cause the eyes to focus at different lengths. 5-16 Phaser 560 Color Laser Printer...
Page 139: Color Corrections - Making The Best Selection
SWOP Press (Speciﬁcations for Web Offset Publications), Commercial Press and Euroscale Press. Color corrections can be selected from printer drivers, set in the printer with downloadable utility ﬁles, or set from the printer’s front panel. TekColor color corrections are performed in the printer. To use ColorSync color matching on a Macintosh, or to use host color correction in Windows 95, refer to the topics on the printer’s CD-ROM or the Tektronix...
Page 140: Deciding Which Color Correction To Use
Computers use the additive primaries RGB (red, green, blue) with a light-emitting CRT screen. The printer and the computer screen each have a different range of possible colors they can produce, with some overlap between them.
Page 141 Use Adobe’s standard color conversions for speed * For other ways of matching the screen’s colors, use ColorSync color matching on a Macintosh or use host color correction in Windows (refer to the topics on the printer’s CD-ROM or on the Tektronix World Wide Web site).
Page 142: Color Correction Descriptions
Turning off all color corrections If you do not want to use any TekColor color corrections, you can specify None from a supported driver, with utility ﬁles, or from the printer’s front panel. Select None when you are doing the following:...
Page 143 The Simulate Display option makes printed colors approximate the colors on a standard display screen. This selection should improve the screen-to-printer color accuracy for most applications that don’t perform their own color corrections. This selection is best for applications that deﬁne colors as RGB (red, green, blue), HLS (hue, lightness, saturation), or HSB (hue, saturation, brightness).
Page 144 Euroscale Press Euroscale 5-22 Phaser 560 Color Laser Printer If you are selectingprinter-speciﬁc PANTONE Colors in your application, use the None option; see “Turning off all color corrections” on page 5-20. Also, use the None option with other color management systems, such as EﬁColor.
Page 145 Using the printer’s current color defaults The Use Printer Setting option is available only in the supported drivers. This option sends no color correction information to the printer. It uses the current default in the printer to process colors for printing. The factory default color correction is Automatic.
Page 146: Special Considerations
Special considerations If your Phaser 560 printer is shared on a network Another user may use the downloadable color correction utility ﬁles, or the printer’s front panel, to change the printer’s default color correction setting. If this situation occurs, the prints you make through a non-supported driver may not print as expected.
Page 147: Printing And Using The Color Sampler Charts
Printing and using the color sampler charts You can print color sampler charts from your printer to see how the colors, as speciﬁed from within an application, will look when printed. Having a pre-printed sample of each color can help you save time in selecting the right color for your use.
Page 148 Each color sampler chart is several pages long; they are printed in panels that can be connected to form a wall chart or placed in a binder for easy reference. 5-26 Phaser 560 Color Laser Printer Number of Macintosh ﬁle name printed pages...
Page 149: Caring For Your Printer
Chapter Caring for Your Printer Overview To ensure the best print quality and the most reliable printer operation, follow these simple guidelines: Always use high-quality paper and only Tektronix-brand Transparencies, Glossy Coated paper, and Fabric Transfer media. To maintain print quality, use the troubleshooting information in this book and the Quick Reference Guide, as well as the Consumables Page and Service Print 1 in the front panel’s Help Pages menu.
Page 150: User-Replaceable Components
User-replaceable components This printer is designed modularly so that it is easy to maintain: several of the components are replaceable. Cleaning is only necessary if you experience frequent media jams (see “Cleaning the paper-pick and paper-feed rollers” on page 6-12).
Page 151: When To Replace Components
Transparencies, glossy coated paper, and other specialty media will result in shortened consumable life. ** The starter cartridges that are shipped with the printer have an average life of approximately 3,000 pages, based on an average of 5% coverage.
Page 152: Consumable Life Information
CONFIGURATION PAGE Transfer Roller Fuser Fuser Roll % Average Coverage: Toner (each color has its own %) 9698-47 Phaser 560 Color Laser Printer How to access To Print: 1. Press the button on the front panel. Menu 2. Press again to access the Menu menu.
Page 153: Replacing The Components
3. Remove any media from the output tray. 4. Open the printer’s right side door; remove the empty cartridge and discard it as normal ofﬁce waste. 5. Insert the new cartridge and close the printer’s right side door.
Page 154: Imaging Unit
Slide the unit into the printer; turn the lower lever 180˚ clockwise and tighten the thumbscrews. Close the printer’s front door. If installing a new unit does not correct the symptom: 1. Remove the new unit from the printer and carefully repack it for future use (it must be protected from light exposure). 9698-103 2.
Page 155: Fuser
A piece of the printed image is missing and reappears out of place. Replacing the 1. Open the printer’s front door. Fuser 2. Loosen the Fuser’s thumbscrew (turn counterclockwise ) and remove the Fuser. Dispose of it as normal ofﬁce waste.
Page 156: Fuser Roll
3. Unpack the new Fuser Roll. Be careful not to touch the oiled cloth. 4. Place the new roll into the Fuser; press down ﬁrmly on the roll with both hands to lock it into place. 5. Slide the Fuser into the printer and tighten the thumbscrew. Close the printer’s front door. Note Phaser 560 Color Laser Printer Replace the Fuser Roll soon.
Page 157: Transfer Kit
Repeated light spots. Replacing the 1. Open the printer’s left side door; use the blue handles to pull out the paper feeder. Transfer Kit 2. Lift the cover of the paper feeder. Remove the transfer roller/waste bin; place it on a piece of paper on a ﬂat surface.
Page 158: Main Charge Grid
Main Charge Grid 2. Remove the used Main Charge Grid and discard it as normal ofﬁce waste. 3. Insert the new Main Charge Grid. 4. Close the printer’s front door. 6-10 Phaser 560 Color Laser Printer Replace the Main Charge Grid.
Page 159: Occasional Cleaning
Occasional cleaning Regularly scheduled cleaning is not necessary for this printer. However, if your printer experiences frequent media jams, clean the paper-pick rollers ) and the paper-feed rollers ( Caution ) on the Lower Tray Assembly. When using isopropyl alcohol with a lint-free cloth, make sure that the alcohol is at least 90% pure, obtainable from your local pharmacy.
Page 160: Cleaning The Paper-Pick And Paper-Feed Rollers
Assembly, open the upper left side door). Caution 6-12 Phaser 560 Color Laser Printer If you have a Lower Tray Assembly, you may also need to clean the rollers for the middle and lower media trays, which are accessed by the lower left side door. Refer to the procedure on page 6-14.
Page 161 Use the blue handles to pull out the paper feeder. Gently rotate the paper-pick rollers 180° (the paper-pick rollers are D-shaped) and wipe them with a lint-free cloth that has been moistened with isopropyl alcohol. 9698-26 Z560-1-01 9698-28 User Manual 6-13...
Page 162 Close the paper feeder and the left side door. Insert the media tray (if you have the Lower Tray Assembly, insert the upper media tray). If you have a Lower Tray Assembly Open the lower left side door. 6-14 Phaser 560 Color Laser Printer 9698-29 9698-57...
Page 163 Gently rotate the D-shaped paper-pick rollers 180°; wipe them with an alcohol-moistened lint-free cloth. Clean the paper-feed rollers for the middle and lower media slots. Rotate each roller to clean its entire surface. Close the lower left side door. Insert the middle and lower media trays. 9698-58 9698-59 6-15...
Page 164: Cleaning Other Rollers
Cleaning other rollers When you clean any of the other rollers in the printer, always use a lint-free cloth. Caution Cleaning the sensor If your printer’s front panel displays Printer Error 30 , clean the sensor inside the printer. Turn the printer off and open the printer’s front door.
Page 165 Use a dry, lint-free cloth to wipe the sensor (inside the slot). Re-insert the Imaging Unit. Close the printer’s front door and power up the printer. You must cycle the power to clear the front panel’s error message. 9698-64 6-17...
Page 166: Repacking The Printer
Repacking the printer Power off Turn off the printer; remove the power cord and all interface cables. Prepare the media tray(s) Remove the media tray(s) ( from the tray(s). Press down on the media tray’s metal plate. Insert the cardboard packing material into the media tray.
Page 167 If you have other media trays, repack them for shipping or storage in their original shipping boxes. Remove and discard the Transfer Kit Open the printer’s left side door; use the blue handles to pull out the paper feeder. Lift the cover of the paper feeder. Remove the transfer roller/waste bin;...
Page 168 On the Imaging Unit, turn the upper lever 90˚counterclockwise; this is necessary to protect the Imaging Unit during shipment. The two thumbscrews on the Imaging Unit should already be tightened; if they are not, turn them clockwise until they are tight. 6-20 Phaser 560 Color Laser Printer 9698-66...
Page 169 Secure the doors and output tray Close all printer doors and secure them with adhesive tape. Raise the output tray and secure it to the printer with adhesive tape. If you don’t have a Lower Tray Assembly, go to “Repack the printer”...
Page 170 If you have a Lower Tray Assembly Lift the printer up and away from the Lower Tray Assembly. Warning Repack the Lower Tray Assembly in its original shipping box. 6-22 Phaser 560 Color Laser Printer The printer weighs about 43 kg. (94 lbs.) without the toner cartridges;...
Page 171 Tektronix dealer if you need a replacement packaging kit (order number 065-0566-00). Caution Make sure that you keep the printer level when moving it. Returning the printer to Tektronix To keep your printer’s warranty valid, you must ﬁrst remove the toner cartridges, remove and discard the Transfer Kit (transfer roller and waste bin), and tighten the Imaging Unit’s...
Page 173: Troubleshooting
If you need assistance, contact your local Tektronix dealer or sales representative or any of these listed resources: Type of service How to access Customer Support Centers U. S. and Canada Printer support and service 1-800-835-6100 Australia 1800 811 177 Austria 0 660 5804...
Page 174: Receiving Email Update Notices
Using the World Wide Web, you can register to receive email notiﬁcation of new printer drivers, accessories and upgrades for your Tektronix Phaser color printer as they become available. To subscribe to this free service, simply follow these steps: Point your browser to the Tektronix web site: http://www.tek.com/Color_Printers/cgi-bin/mailS.pl...
Page 175: Using The Automated Fax Systems
Using the automated fax systems As an alternative to other resources, and to provide up-to-date information quickly, Tektronix has set up HAL (Highly Automated Library) and EuroHAL, two interactive, automated fax systems. These automated fax systems provide Macintosh, PC, and workstation users with the latest technical hints and tips (like color adjustments), solutions to common technical problems, and application notes for software problems (such as CorelDRAW! and QuarkXPress).
Page 176: Symptoms And Solutions
Included on the Conﬁguration Page is the Copy Count for each of the consumables. Allows you to use a standard web browser to view printer status, control printer conﬁguration, view consumable information, and link to online documentation via the World Wide Web.
Page 177 (accessed from the front panel). This page shows the printer’s current density settings and the ranges for adjustment. Use this page to compare the printer’s current settings to the examples in the color density samples. Refer to “Controlling color density” on page 5-2 for details.
Page 178: Maintaining Print Quality
Refer to the table “Troubleshooting and print quality quick reference” on page 7-7 for examples of symptoms, probable causes, and solutions. The Phaser 560 Color Laser Printer Quick Reference Guide and the CD-ROM and World Wide Web topics contain color examples of some of the most common print artifacts to help diagnose and correct print quality problems.
Page 179 (e.g., close the door or clear the media jam). Press the Info /More button for more information on the error condition. Turn the printer off and back on again. If the indicator is still on after the power-up sequence, the printer requires service. See page 7-1.
Page 180 (b) with many vertical streaks (both light and dark) of slightly different density and non-uniform color. Phaser 560 Color Laser Printer Solution Insert the appropriate media tray. Change the default media tray to match the desired media type; restart the printer.
Page 181 Troubleshooting and print quality quick reference (cont'd.) Symptom Possible Causes Consumables Page appears The color density is set incorrectly in faded in a single color. the front panel. The toner cartridge is wearing out. A single color has a wide, Toner cartridge is depleted.
Page 182 The photosensitive belt inside the straight, thin and even, light Imaging Unit is scratched. vertical line in all colors. 7-10 Phaser 560 Color Laser Printer Solution To ﬁx the problem: Run 20-30 prints. The impression will disappear with continued time and use.
Page 183 Troubleshooting and print quality quick reference (cont'd.) Symptom Possible Causes On the Consumables Page, The Imaging Unit’s internal waste each color “bleeds” into the toner box is full. color band below it (the most visible is magenta in the yellow band). A single white spot appears The Imaging Unit is damaged.
Page 184 ﬁne lines appear on the print through all colors. The Fuser is damaged. 7-12 Phaser 560 Color Laser Printer Solution Print several pages until the artifacts fade. Replace the Imaging Unit. Replace the Imaging Unit; make sure that the old Imaging Unit is not exposed to light for more than 3 minutes.
Page 185 Troubleshooting and print quality quick reference (cont'd.) Symptom Possible Causes Front panel reports: The Fuser is wearing out. Fuser:replace Front panel reports: The Fuser is worn out. Fuser expired A piece of the printed image The Fuser’s internal roller is not being is missing and reappears out consistently oiled.
Page 186 Toner spots appear on the The Transfer Kit is worn out. back of the media. 7-14 Phaser 560 Color Laser Printer Solution Replace the Main Charge Grid. Complete instructions are packaged with the Main Charge Grid. Refer to “Supplies and accessories”...
Page 187 Turn the printer off and back on again. If the problem persists, call Service. See page 7-1. Turn the printer off and back on again. If the problem persists, call Service. See page 7-1. Press the Info button on the front panel for more information on the problem.
Page 188 Verify that your print engine is functional by pressing the Test Print button (the blue pushbutton in the center of the back of the printer), and holding it down for 3 seconds. Verify that your printer can communicate: If you have a Macintosh Make sure that you have the correct PPD ﬁle installed and selected and that you...
Page 189 If you are using Windows 3.1, make sure that the Transmission Retry value for the printer’s assigned port is set to 900. For more information, see page 4-11 or page 7-28. Error indicator is blinking The Error indicator blinks with any hard error, such as media jam, door open, or a missing component.
Page 190 Check your application for correct image sizing. Cut-off images Check your application for image sizing. Make sure that you are using a Phaser 560 printer PPD ﬁle and have selected the correct page size. Make sure that the correct size media is in the media tray.
Page 191 Make sure that the Imaging Unit stays covered until immediately before installing it in the printer. Exposure to light can damage the Imaging Unit and will produce light streaks or faded prints. Make sure that the toner cartridges are installed correctly.
Page 192 If you have a Macintosh instead of color Make sure that you are using the Phaser 560 printer driver, the Phaser 560 GX printer driver, or the correct PPD ﬁle with the latest Apple LaserWriter printer driver (version 6.0.7 or higher), which supports color PostScript.
Page 193: Printing Hints
Getting the largest printed picture To get the largest printed picture, keep in mind the following: The area of media that the Phaser 560 prints on is smaller than the size of the media (refer to “Margins and print area” on page 4-31 for more details).
Page 194: Improving Print Speed
Number of non-resident fonts used Of these elements, only the time contributed by the printer’s paper-marking speed (the time it takes the printer to put the toner on the paper once it has received the processed image) is predictable; the others can vary greatly depending on your system conﬁguration and the type of image you are...
Page 195 Select color corrections from the supported drivers, with downloadable utility ﬁles, or from the printer’s front panel; see page 4-24 for instructions. The Fast Color print quality option prints faster than any of the other modes.
Page 196 (using the Tektronix driver) From the Control Panel, double-click Printers. Select the Tektronix Phaser 560 printer in the Printers dialog box. Disable Use Print Manager in the Printers dialog box. Printing via the Print Manager is slower, but turning it off ties up the PC longer.
Page 197 Move the cursor over Settings; another menu appears. In the menu, click Printers; the Printers window appears. In the Printers window, select the Phaser 560 printer icon, then select Properties from the File menu. Click the PostScript tab, then click the Advanced button.
Page 198: Postscript Printing Errors
If your printer reports a PostScript error when printing from Adobe PageMaker, Adobe FreeHand, QuarkXPress, or Canvas, you may be using an older or incorrect version of the Printer Description File (PPD). Refer to “Installing Printer Software” on page 3-1 for instructions on installing printer description ﬁles.
Page 199 <---- -----> Select Exit Press Select . Press the button until the front panel reads Ready. Exit After turning on the error handler, resend the print job; the printer produces an error page. Menu 9008-43 Menu 9008-43 9008-43 9008-43 User Manual...
Page 200 Move the cursor over Settings; another menu appears. In the menu, click Printers; the Printers window appears. In the Printers window, select the Phaser 560 printer icon, then select Properties from the File menu. Click the Details tab and increase the Transmission Retry to 950 seconds by typing in the new number.
Page 201: Printed Colors Are Not What You Expected
4-24 for more information on color correction. If you are not using a supported driver and are sharing the printer with other users on a network, another user may have changed the printer’s color adjustment setting. Refer to page 7-36 for more information on sharing a network printer.
Page 202 PANTONE Colors. Refer to page 7-3 for information on using the HAL and EuroHAL fax systems. There are many variables in process reproduction of colors generated by the Phaser 560 printer, any one of which may affect the quality of the PANTONE Color simulation, including: Type of media used Print quality mode selected Effective ﬁnal resolution...
Page 203 Choose Download PostScript File from the Utilities menu. Select one of the following ﬁles from the list, then click Open. (These ﬁles were installed in the Phaser 560 Utilities folder, inside the PhaserTools folder.) Select Setscreen On to enable setscreen operations.
Page 204 Locate the installed ﬁles in the PHSR560 subdirectory, inside the PHSRTOOL directory on your computer’s hard disk. Use one of the following ﬁles: Use one of the following methods to send a ﬁle to the printer: 7-32 Phaser 560 Color Laser Printer Select SCREENON.PS to enable setscreen operations.
Page 205: Selecting Page Sizes In Windows Applications
Phaser 560 printer from your application, some page sizes may not be visible in the list. If the Phaser 560 printer page size you want to use is not visible in the list, do the following: Windows 3.1...
Page 206 Click the Start icon in the taskbar on your screen; a menu appears. Move the cursor over Settings; another menu appears. In the menu, click Printers; the Printers window appears. In the Printers window, select the Phaser 560 printer icon, then select Properties from the File menu. Click the Paper tab.
Page 207: Fonts Printing Incorrectly From Windows
If you have the standard printer conﬁguration, you should have installed Tektronix Phaser 560. If you have the printer’s Extended Features option with the additional fonts, you should have installed Tektronix Phaser 560 with Extended Features so that Windows recognizes and uses all the printer’s 39 fonts.
Page 208: Sharing The Printer On A Network
Sharing the printer on a network Driver, utility ﬁles, and front panel interactions If your printer is shared by other users on a network, you can affect prints made by other users when you use the downloadable utility ﬁles or the printer’s front panel to change the printer’s default color correction setting.
Page 209: Startup Page Prints Even Though It Is Disabled
Examples of these non-fatal errors include faulty printer ports and some memory failures. If the printer detects a non-fatal error at power-up, the startup page prints, even if you have disabled it. In this case, the page contains one or more of the error messages listed in the following table.
Page 210: Media Hints And Tips
7-38 Phaser 560 Color Laser Printer ® . Refer to “Phaser 560 Printer Supplies” on , 28 lb. bond for opacity and tray in the printer’s Middle tray slot. TRANSPARENCY tray and insert...
Page 211: Clearing A Media Jam
Clearing a media jam If the printer has frequent media jams, make sure that you follow these guidelines: Always use high-quality laser paper and Tektronix-brand transparencies, glossy paper, and fabric transfer media. Make sure that you load specialty media only in the Multi-Purpose Feeder and that you set the Media Thickness switch to the correct setting for the media used.
Page 212 Lower Tray Assembly installed, open the Upper left side door). Remove the complete piece of jammed media. 7-40 Phaser 560 Color Laser Printer Solution 2 Remove the media tray (if your printer has a Lower Tray Assembly installed, remove the Upper media tray).
Page 213 Remove the complete piece of jammed media. Solution 2 Remove the selected media tray (Middle or Lower media tray). 9698-57 Remove the complete piece of jammed media from inside the printer. 9698-89 e tt A /L P ap e tt...
Page 214 The Fuser is hot; to avoid personal injury, wait 10 minutes for the Fuser to cool before touching it. Remove the Fuser: Remove the Fuser Roll: 7-42 Phaser 560 Color Laser Printer Open the printer’s front door. Turn the small blue thumbscrew counterclockwise to unlock the Fuser. Slide the Fuser out of the printer.
Page 215 Jam at C (cont'd.) Turn the Fuser’s large blue knob clockwise or counterclockwise to release the jammed media. Remove the complete piece of jammed media from the Fuser. Re-insert the Fuser Roll into the Fuser (press ﬁrmly to snap it into place); re-install the Fuser. Note 9698-36 The Fuser must be removed and re-inserted to clear the front...
Page 216 Turn the Fuser’s large blue knob to release the jammed media. Remove the jammed media from the Fuser and printer. Re-insert the Fuser Roll into the Fuser (press ﬁrmly to click it into place). Re-insert the Fuser. 7-44 Phaser 560 Color Laser Printer 9698-37...
Page 217 Fuser to cool for 10 minutes before touching it. Open the front door and the right side door. Turn the Fuser’s large blue knob counterclockwise to release the jammed media. Remove the jammed media from the right side of the printer. 9698-38 User Manual...
Page 218 Re-insert the media in the Multi-Purpose Feeder. Open and close the printer’s front door to clear the error message in the front panel. 7-46 Phaser 560 Color Laser Printer Solution 2 Pull open the access door (above the plastic output tray) and remove the media.
Page 219: Using The Front Panel
Front panel indicators The front panel includes two indicator lights: Power Error Indicator 1. Power The printer is on and ready for operation. 2. Error If the indicator is on after the power-up sequence, some user interaction is required (for example, toner is low).
Page 220: Front Panel Buttons
Front panel buttons The front panel buttons function according to which of these states (modes) the printer is in: Mode Ready / Printing Idle mode Normal operating mode Printing Printing mode Processing Data is being processed Interactive Exit Press Menu...
Page 221 8-5 for detailed information. More Displays more information about the nature of the error. Wake Up Pressing any key activates the warm-up process, eventually bringing the printer to the Ready state. Continue Completes the current print job. User Manual...
Page 222: Two-Line Display
(for moving through selections in a given menu), Menu for access to a menu of selections, and Print and OK to make selections. For a roadmap to the front panel menu selections, turn to “Front panel menu map” on page 8-7. Phaser 560 Color Laser Printer Ready Info Menu...
Page 223: Printer Information
Printer information The second button on the front panel ( information from the printer’s current settings; this information appears on the upper line of the front panel display ( provides the More label for the second button. The type of information varies, depending on what the current mode is.
Page 224: Protected Mode For The Front Panel Menu
Protected mode for the front panel menu System administrators may choose to limit user access to front panel menus by downloading a utility ﬁle to the printer. The “lock” utility ﬁle prevents most menu items from being displayed on the front panel. The capability of limiting menu access is often useful when a system administrator needs to retain control of the printer’s settings.
Page 225: Front Panel Menu Map
Network Settings Exit Menu Language Exit Menu Optional configuration. Appears when optional PhaserShare Phaser 560 Menu Map scrolls backward through available selections <--- scrolls forward through available selections ---> enters the next sub-menu Menu exits without making a change Exit...
Page 226: Printing Help Pages
Printing Help Pages The printer has several Help Pages that you can print to learn more about the printer. Consumables Page Provides a test pattern to diagnose and correct print-quality problems. Includes a gauge for each consumable showing % Remaining.
Page 227 -----> Exit Press the Menu button to enter the Help Pages menu. Press the left (<--- ) or right arrow (---> ) button until the printer displays the name of the page you want to print. These are the selections:...
Page 228: Enabling And Disabling The Startup Page
Enabling and disabling the Startup Page You can enable and disable printing of the Startup Page in three ways: On a PC, send a PostScript language utility ﬁle to the printer. For more information, refer to the topics on the printer’s CD-ROM or the Tektronix World Wide Web site.
Page 229 <---- -----> Exit Press the OK button to disable printing of the Startup Page. To return to the top level of the menu, press the displays the Ready message. Menu 9008-43 9008-43 button until the printer Exit User Manual 8-11...
Page 231: Supplies, Accessories, And Expanding Your Printing System
Tektronix supplies are developed and tested as a total system: printer, user-replaceable components, and media. These system components work together to produce consistent, high-quality color images. Always order Tektronix supplies for your Phaser 560 printer to guarantee the best print quality, media feed reliability, and trouble-free printer performance.
Page 232: Supplies And Accessories
Toner cartridges Fuser Fuser Roll Imaging Kit Transfer Kit Main Charge Grid Media Laser paper Glossy Coated paper 100 lb./150 g/m Fabric transfer Transparencies Phaser 560 Color Laser Printer Order number Description 016-1536-00 Black 016-1537-00 Cyan 016-1538-00 Magenta 016-1539-00 Yellow 016-1534-00...
Page 233 01 for metric trays) Documentation holder Phaser Copystation printer accessory Repackaging kit Rebanding kit Phaser 560 Color Laser Printer User Manual; order Option L1, L2, L3, or L4 for French, Italian, German, Spanish manuals, respectively Phaser 560 Color Laser Printer Quick Reference Guide;...
Page 234: Interface Cables And Adapters
012-1465-00 SCSI-2 HD to SCSI-1 LD cable Connects the printer’s SCSI port to a hard disk drive or the Phaser Copystation SCSI port. 012-1299-00 SCSI-1 LD to Macintosh SCSI cable Combine with 013-0297-00 to connect the printer’s SCSI port to a hard disk drive with Macintosh SCSI 25-pin plug.
Page 235: Expanding Your Printing System
RS-232 (serial) interface (Option P3). Token Ring Networking Card upgrade kit (Option P4). Includes TokenTalk, Novell NetWare, and TCP/IP. Phaser SCSI hard disk Supplies Startup Kit. Phaser Copystation accessory adds color copying capability to your Tektronix Phaser printer. User Manual...
Page 236: Extended Features Upgrade
Extended Features upgrade In its standard conﬁguration, the Phaser 560 printer offers 8 Mbytes of RAM memory (expandable to 72 Mbytes), 17 fonts, and PhaserLink™ software, Tektronix’ online control of printer features and access to printer information through a standard web browser. The Extended Features upgrade is especially suited for workgroups, enhancing the printer’s performance in...
Page 237: Memory Upgrade
Memory upgrade The Phaser 560 printer has 8 Mbytes of standard memory. You can upgrade the printer’s memory with one or two 16- and 32-Mbyte SIMMs (for a total of 24, 40, 56, or 72 Mbytes). Note Advantages of adding memory...
Page 238: Phasershare Network Cards
Z350FP3 Z350FP4 Beneﬁts of networking the printer Adding a PhaserShare network card to your printer makes it an efﬁcient, sharable printing resource in network environments. Network connections, such as Ethernet, offer signiﬁcant speed improvements compared to the standard parallel communication connection. Several varieties of PhaserShare cards allow the printer to be seamlessly integrated into popular network conﬁgurations.
Page 239: Phaser Copystation Accessory
You can choose to make copies reduced to 25% or enlarged to 200% of the original’s size, and you can adjust copies for color balance and lightness. To use a Phaser Copystation with the Phaser 560 printer, your printer requires the following memory upgrades:...
Page 240: Phaserprint For Unix
SCSI hard disk You can attach a Tektronix-approved external SCSI hard disk (order number Z350DSK) to the printer’s SCSI port. You can connect one or more external SCSI hard disks to the printer for additional font storage. Contact Technical Support for recommended SCSI disk drives.
Page 241: Regulatory Information And Specifications
Chapter Regulatory Information and Specifications Canadian EMC (Electromagnetic Compatibility) regulatory standards This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Page 242: Declaration Of Conformity (For 220-230 Vac Equipment)
AC mains ports following the provision of the Low Voltage Directive 73/23/EEC, the Electromagnetic Compatibility Directive 89/336/EEC, Machinery Directive 89/392/EEC. 10-2 Phaser 560 Color Laser Printer (for 220-230 VAC equipment) Phaser 560 (Z560A) Safety of Information Technology Equipment including Electrical Business Equipment...
Page 243: Fcc Class B Device (For 100-120 Vac Equipment)
FCC Class B device The equipment described in this manual generates and uses radio frequency energy. If it is not installed and used properly in strict accordance with Tektronix’ instructions, it may cause interference with radio and television reception. This equipment has been tested and veriﬁed to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 244: Material Safety Data Sheets
Tektronix and its subsidiaries operate. Tektronix, Incorporated is complying with government regulations by providing Material Safety Data Sheets for this product. Color Printing and Imaging Division Tektronix, Incorporated 10-4 Phaser 560 Color Laser Printer...
Page 245: Msds For Toner
MSDS for Toner Section 1 – Product Identiﬁcation Trade NamesTektronix Part Number: Black Toner Cartridge Cyan Toner Cartridge Magenta Toner Cartridge Yellow Toner Cartridge ® Product Use: Tektronix Phaser 560 printers Section 2 – Information On Ingredients Ingredients Toners are a proprietary blend of pigments and resins, encased in a sturdy housing. Section 3 –...
Page 246 RCRA: TCLP below hazardous waste levels set by EPA. Section 16 – Other Information Original preparation date: July 21, 1997. JMP Tektronix, Incorporated P.O. Box 500 Chemical Documentation Mail Stop 46-825 Beaverton, Oregon 97077 Printer information: 1-800-835-6100 MSDS information: (503) 627-7255 10-6 Phaser 560 Color Laser Printer...
Page 247 Speciﬁcations Temperature Operating: 10 Best Print Quality: 15º C to 25º C (59º F to 77º F) Non-operating: 0 Storage: (without paper, transparencies, or consumables): –20 (–4 F to +140 Humidity Operating: 10% to 80% Relative Humidity, non-condensing Best Print Quality: 30% to 60% Relative Humidity, non-condensing Non-operating: 10% to 90% Relative Humidity, non-condensing Altitude Operating: 0 to 2,500 m (8,000 ft.).
Page 248 CISPR 22 Class B, veriﬁed UL 1950, listed. CSA 220, certiﬁed. EN60950/IEC 950, TUV licensed EN55022 10-8 Phaser 560 Color Laser Printer (without Lower Tray Assembly) ) and the rate at which the printer 1st print Continuous throughput rate Color...
Page 249 Chooser printer doesn’t appear selecting a driver setting up the LaserWriter 8 driver setting up the Phaser 560 driver setting up the Phaser 560 GX driver 5-17 CIE colors 6-12 cleaning CMYK color sampler chart CMYK utility ﬁle...
Page 250 Consumables Page printing troubleshooting controlling color density diagnosing instructions Index-2 Phaser 560 Color Laser Printer Copystation, SCSI ID correcting printed colors 5-25 Custom Install option, software declaration of conformity demonstration page printing desktop printers, QuickDraw GX...
Page 251 7-26 errors, PostScript Ethernet ordering PhaserShare card and protocols problems, troubleshooting EuroHAL, automated fax system Euroscale Press color correction, 5-22 description Extended Features 4-27 fonts 4-28 PCL5 upgrade, ordering external hard disk 9-10 ordering 2-19 SCSI ID fabric transfer media 4-52 loading ordering...
Page 252 7-18 image shifts 5-14 Image Smoothing imaging unit average life 2-12 installing ordering replacing 7-10 troubleshooting Index-4 Phaser 560 Color Laser Printer improving print speed indicators at power-up blinking descriptions error, troubleshooting 7-17 power information access 4-46 PhaserLink initial setup...
Page 253 2-12 loading 4-41 media thickness switch 4-34 trays 4-41 weights Legal-size media 4-30 dimensions 4-31 print area Legal-size media tray 4-34 description ordering letterhead media loading the Multi-Purpose Feeder 4-37 loading the tray Letter-size media trays ordering 2-12 loading media 4-54 duplex printing 2-12...
Page 254 PhaserShare 2-18 connecting ordering No Color Correction 5-20 description Index-6 Phaser 560 Color Laser Printer operating mode, front panel options, ordering ordering cables and adapters part numbers and descriptions ordering supplies overview of software installation Macintosh Windows 3.1 Windows 95 Windows NT 3.51...
Page 255 HSB.PS 5-26 RGB.PS PC/Windows software 4-28 PCL5 Extended Features 4-28 4-29 printer languages 2-19 peripheral devices Phaser 560 Color Density Samples 5-4 Phaser 560 driver 3-19 setting up 4-15 using Phaser 560 GX driver 3-21 setting up 4-17 using Phaser 560 Quick Reference Guide...
Page 256 4-20 printing, from applications 4-23 print-quality modes 4-23 standard configuration Index-8 Phaser 560 Color Laser Printer problems and solutions, diagnostic tools protected mode, front panel PS Error Handler 7-35 Quick Collate option increasing capacity using with the Check Print option...
Page 257 SWOP Press color correction, description symptoms and solutions adjusting color density color calibration page Consumables Page Phaser 560 Quick Reference Guide 7-5 TekColor Dynamic Correction Tektronix Bulletin Board Service (BBS) Tektronix driver for Windows 3.1 using test print button, troubleshooting...
Page 258 7-20 streaks or spots 4-28 TrueType fonts 2-20 turning on the printer typefaces, resident Index-10 Phaser 560 Color Laser Printer 7-20 UNIX workstations installing printer software unpacking upgrade kits Ethernet LocalTalk support serial support 7-17...
Page 259 4-10 using Windows NT 3.5 and 3.51 3-12 setting up on a network Windows NT 4.0 3-14 setting up on a network Windows NT PostScript printer driver, updating workstation software PhaserPrint for UNIX software 7-35 7-33 4-10 7-35 9-10...

Tektronix Phaser 560 User Manual

Introduction

Getting Set up

Installing Printer Software

Printing Basics

Printing: Beyond the Basics

Caring for Your Printer

Troubleshooting

Using the Front Panel

Supplies, Accessories, and Expanding Your Printing System

Regulatory Information and Specifications

Quick Links

Related Manuals for Tektronix Phaser 560

Summary of Contents for Tektronix Phaser 560

Table of Contents