Technical Support And Warranty; Blade Server Part Number, Serial Number, And Revision Number Identification - Sun Microsystems Netra CP3060 User Manual

Blade server
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Refer to the Sun Netra CP3060 Blade Server Product Notes (819-4966) for more Solaris
OS information, including a list of the required Netra software patches. You can
view and download the latest version of this manual at the following web site:
http://www.sun.com/documentation
1.6

Technical Support and Warranty

Should you have any technical questions or support issues that are not addressed in
the Sun Netra CP3060 blade server documentation set or on the web site, contact
your local Sun Services representative. This hardware carries a one-year
return-to-depot warranty. For customers in the US or Canada, call 1-800-USA-4SUN
(1-800-872-4786). For customers in the rest of the world, find the World Wide
Solution Center nearest you by visiting our web site:
http://www.sun.com/service/contacting/solution.html
When you call Sun Services, be sure to indicate if the Sun Netra CP3060 blade server
was purchased separately and is not associated with a system. Have the proper
blade server identification information ready. Be prepared to give the representative
the blade server part number, serial number, and date code (see
1.6.1
Blade Server Part Number, Serial Number, and
Revision Number Identification
The Sun Netra CP3060 blade server part number, serial number, and revision can be
found on labels located on the card (see
the following information:
SunSN – Sun serial number (for example, 1005LCB-0626WM001M)
SunPN – Sun part number and dash number (for example, 501-7658-01), -01 is the
dash number
Rev – Revision number of the part (for example: Rev 06)
The Media Access Control (MAC) address label contains the MAC address for the
blade server in printed and barcode form.
FIGURE 1-6
Chapter 1
Introduction to the Sun Netra CP3060 Blade Server
FIGURE 1-6
). The Sun barcode labels provide
).
1-13

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