Overview - HP ProCurve series 2500 Management And Configuration Manual

Procurve 2500 series
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Troubleshooting

Overview

Overview

This chapter addresses performance-related network problems that can be
caused by topology, switch configuration, and the effects of other devices or
their configurations on switch operation. (For switch-specific information on
hardware problems indicated by LED behavior, cabling requirements, and
other potential hardware-related problems, refer to the installation guide you
received with the switch.)
This chapter includes:
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For information on support and warranty provisions, see the Support and
Warranty booklet shipped with the switch.
11-2
Troubleshooting Approaches (page 11-3)
Browser or Console Interface Problems (page 11-4)
Unusual Network Activity (page 11-6)
General Problems (page 11-6)
IGMP-Related Problems (page 11-7)
Spanning Tree Protocol (STP) Related Problems (page 11-8)
VLAN-Related Problems (page 11-9)
Using the Event Log To Identify Problem Sources (page 11-11)
Diagnostics and management tools (page 11-14), including:
Link test (page 11-14)
Ping test (page 11-15)
Browse configuration (page 11-18)
Command prompt (page 11-13)
Restoring the factory default configuration (page 11-20)

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