Input/output cards
The input and output cards have green LEDs and red LEDs that are visible through
holes in the I/O cardcage door. The green LEDs indicate normal operation. A lit
red LED indicates that the card has had a failure.
N The I/O cards are hot-swappable. You do not need to power down the switcher to
LED Indicators
Green LED
Green LED
(top)
On
On
Off
Off
Off
Off
Off
Off
Symptoms and Solutions
Symptom
Cause
One or more inputs or
The input or output
outputs does not
board has failed.
function properly.
A red LED is lit on the
suspect card.
The status page
indicates that one or
more input or output
card(s) has failed.
Cooling
Symptom
Cause
The status page
There is an airflow
indicates reduced
restriction or one or
airflow.
more of the fans is not
moving as much air as
expected.
The status page
One of the fans in the
indicates that the
fan pair has failed.
primary or redundant
fan pair has failed.
Communication with the FPC 5000
Symptom
Cause
The matrix switcher
There is a
and the FPC 5000
disagreement in the IP
cannot communicate.
protocol settings
between the matrix
switcher and the FPC.
remove an I/O card.
Red LED
Red LED
Status
(bottom)
Off
Off
Normal operation
On
On
Card has failed
Off
On
Card seated incorrectly
On
Off
Card seated incorrectly
Suggested solutions
1.
2.
Suggested solutions
1.
2.
1.
Suggested solutions
1.
2.
3.
Matrix 12800 Switchers • Upgrades and Maintenance
Remove and reseat the failed card.
Replace the failed card.
Clean the front panel air filter.
Replace the primary and redundant fan pair
assemblies. Selectively reinstall the suspect
assemblies to determine which has failed.
Replace the failed fan pair assembly.
Check that the FPC 5000 has the correct IP
address for the Matrix 12800.
Check that the FPC 5000 has the correct
subnet mask value.
Check all cable and network hardware.
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