Extron electronics FOX3 Matrix Series User Manual
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Extron electronics FOX3 Matrix Series User Manual

Configurable fiber optic digital matrix switcher
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User Guide
Fiber Optic Matrix Switchers
FOX3 Matrix Series
Configurable Fiber Optic Digital Matrix Switcher
68-2987-01 Rev. F
09 22

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Summary of Contents for Extron electronics FOX3 Matrix Series

  • Page 1 User Guide Fiber Optic Matrix Switchers FOX3 Matrix Series Configurable Fiber Optic Digital Matrix Switcher 68-2987-01 Rev. F 09 22...
  • Page 2 Safety Instructions...
  • Page 3 Copyright © 2020-2022 Extron. All rights reserved. www.extron.com Trademarks All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks ( ® ), registered service marks ( ), and trademarks ( ) are the property of RGB Systems, Inc. or Extron (see the current list of trademarks on the Terms of Use page at www.extron.com):...
  • Page 4 FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 Conventions Used in this Guide Notifications The following notifications are used: WARNING: Potential risk of severe injury or death. AVERTISSEMENT : Risque potentiel de blessure grave ou de mort. CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessure mineure. ATTENTION: •...

  • Page 7: Table Of Contents

    Dante Controller Naming Conventions ... 51 (Resets 4 and 5) ........... 21 Renaming the Matrix in Dante Controller ..51 Performing a Hard Reset (Reset 1) ....21 Troubleshooting ..........21 Renaming a Receiver or Transmitter....53 FOX3 Matrix Series Switchers • Contents...
  • Page 8 Device Status Panel ........62 Network Settings Panel ......... 62 Firmware Panel ..........63 Roles and Permissions Panel ......64 Dante Device Info Panel ......... 65 LinkLicense Panel .......... 65 About the FOX3 Matrix ........66 FOX3 Matrix Series Switchers • Contents viii...

  • Page 9: Introduction

    4G signals in PCS. In the event of a factory reset, the data rate resets to the factory default of 10G (see the FOX3 Matrix Series PCS Help File for partition configuration details). FOX3 Matrix Series Switchers • Introduction...
  • Page 10 21 RU metal enclosure and the FOX3 Matrix 840x switcher is housed in 29 RU metal enclosure with wheels. The switchers have two IEC power input connectors to provide 100 VAC to 240 VAC, 50-60 Hz power to the unit. FOX3 Matrix Series Switchers • Introduction...

  • Page 11: Fiber Optic I/O Boards

    The switcher can be operated remotely by any of the following connected to the switcher: • A control system • A PC computer NOTE: The controller board is hot-swappable. You do not need to power down the switcher to remove or install a controller board. FOX3 Matrix Series Switchers • Introduction...

  • Page 12: Fiber Cable Transmission Modes

    — Provides the highest quality video distribution system. • Audio embedding — Any selected two-channel PCM audio signal can be embedded into any selected output signal, including the analog return audio signal. FOX3 Matrix Series Switchers • Introduction...
  • Page 13 Audio breakaway — Offers the capability to separate an embedded audio signal from its corresponding video signal within the matrix switcher, allowing two-channel PCM audio and the video signal from one source to be routed to different destinations. FOX3 Matrix Series Switchers • Introduction...
  • Page 14 Ethernet control provides for remote selection of input and output ties, system set-up and configuration, and advanced system diagnostics. • Secure Ethernet communication using SSH - Secure Shell protocol — SSH protocol ensures communication between the control system and the matrix is encrypted. FOX3 Matrix Series Switchers • Introduction...
  • Page 15 Internal Extron Everlast power supply — Provides worldwide power compatibility, with high-demonstrated reliability and low power consumption for reduced operating cost. • Extron Everlast Power Supply is covered by a 7-year parts and labor warranty. FOX3 Matrix Series Switchers • Introduction...

  • Page 16: Installation

    FOX3 Matrix Series PCS Help File available in PCS for detailed instructions). (Optional) Partition the Matrix and the data rate, 4G or 10G (see the FOX3 Matrix Series PCS Help File). Perform Physical Installation If desired, install the switcher in a rack (see Mounting the Switcher on page 67 ).

  • Page 17: Rear Panel Boards, Cabling, And Features

    Fiber optic boards with connectors and LEDs Power connectors Replaceable fan assembly Audio Inputs LAN Ethernet port Audio Outputs Remote RS-232 port DMP Expansion port and LED Reset button and LED Dante AT Expansion ports Power supplies FOX3 Matrix Series Switchers • Installation...

  • Page 18: I/O Boards

    In connector on a FOX transmitter. Output LED — See Fiber optic I/O board LED indications on page 11. INPUTS Receiving Unit OUT* Optional for return data FOX3 Matrix Series Switchers • Installation...

  • Page 19: Cooling Fan Assembly

    Ethernet cables are limited to a length of 328 feet (100 meters). NOTES: • Do not use standard telephone cables. Telephone cables do not support Ethernet. • Do not stretch or bend cables. Transmission errors can occur. FOX3 Matrix Series Switchers • Installation...

  • Page 20: Remote Port

    SIS commands (serial commands to control the switcher via this connector) and Product Configuration Software on page 39 for details on how to install and use the control software. FOX3 Matrix Series Switchers • Installation...

  • Page 21: Reset Button And Led

    Connect via C19 power cord and a plug configuration of 15 A minimum. • 200-240 VAC, 50-60 Hz, 13 A or 16 A protected power source. Connect via C19 power cord and a plug configuration of 7 A minimum. FOX3 Matrix Series Switchers • Installation...

  • Page 22: Audio Connections

    The FOX3 Matrix uses Dante Controller for Windows from Audinate to select and route ® inputs and outputs for all connected Extron FOX3 transmitters and receivers and other Dante-compatible audio devices (see Dante Controller on page 49). FOX3 Matrix Series Switchers • Installation...

  • Page 23: Ipcp Pro Matrix Q Xi Control Card

    IPCP Pro xi controller for configuration. Reset button and LED — Initiate six different resets or recovery of the IPCP Pro Matrix Q xi control card (see the IPCP Pro Q xi and xi Series Setup Guide for more information, available at www.extron.com). FOX3 Matrix Series Switchers • Installation...

  • Page 24: Operation

    Removing and Installing a Module on page 69 to replace the power supply). Unlit — Indicates that the power supply is not installed in the frame or is not fully • seated in the bay. FOX3 Matrix Series Switchers • Operation...

  • Page 25: Power

    Using the partitions, the FOX3 Matrix can switch between FOX and FOX II endpoints in a 4G partition, while switching between FOX3 endpoints in a completely separate 10G partition (see the FOX3 Matrix Series PCS Help File for detailed instructions to partition the matrix). NOTES: •...

  • Page 26: Source Information Osd

    Input name — The name assigned to the FOX3 input is used for the OSD. The name can be changed and is limited to 32 alpha-numeric characters, including the following special characters: -, !, #, $, %, ^, &, *, (, ), _, +, ., / FOX3 Matrix Series Switchers • Operation...

  • Page 27: Reset Operations

    Analysez minutieusement les différents modes de réinitialisation. Appliquer le mauvais mode de réinitialisation peut causer une perte inattendue de la programmation de la mémoire flash, une reconfiguration des ports ou une réinitialisation du processeur. FOX3 Matrix Series Switchers • Operation...
  • Page 28 In the event of a complete system reset, the passwords convert to the default, which is extron for the Admin and User (see Roles and Permissions Panel on page 64 to change a password). FOX3 Matrix Series Switchers • Operation...

  • Page 29: Performing Soft System Resets (Resets 4 And 5)

    Ensure that the proper signal format is supplied. Check the cabling and make corrections as necessary. Call the Extron S3 Sales and Technical Support Hotline if necessary (see the contact numbers on page 73 of this guide for the nearest Extron office). FOX3 Matrix Series Switchers • Operation...

  • Page 30: Sis Configuration And Control

    SIS commands via an SSH client and IP address 203.0.113.22 and port 22023 (see Establishing a Connection on page 23 to connect to an SSH client). FOX3 Matrix Series Switchers • SIS Configuration and Control...

  • Page 31: Ethernet (Lan) Port

    Administrators have full access to all switching capabilities and editing functions. Users can create ties, recall presets, set mutes, and view all settings with the exception of passwords. FOX3 Matrix Series Switchers • SIS Configuration and Control...

  • Page 32: Using Verbose Mode

    In the event of a complete system reset, the passwords convert to the default, which is extron for the Admin and User (see Roles and Permissions Panel on page 64 to change a password). FOX3 Matrix Series Switchers • SIS Configuration and Control...

  • Page 33: Switcher Error Responses

    To send commands to endpoints connected to the Matrix, use the following format: : SIS command} = Endpoint I/O designator) NOTE: To enter multiple endpoints, separate each endpoint with a comma (,). FOX3 Matrix Series Switchers • SIS Configuration and Control...

  • Page 34: Using The Command And Response Tables

    Unless stated otherwise, SIS commands are not case sensitive. Special Characters The switcher accepts all alpha-numeric characters except and “space”, as the name of the switcher, passwords, or locally created file names. FOX3 Matrix Series Switchers • SIS Configuration and Control...

  • Page 35: System Definitions

    SFP data rate per SFP module — 40032, Analog 50001-50004 0 = 10G (default) Audio output number — 00 to max number of 1 = 4G outputs or Expansion 30001-30008, Dante 40001- 40032, Analog 50001-50004 FOX3 Matrix Series Switchers • SIS Configuration and Control...
  • Page 36 1 = Top left (default) 4 = Bottom left 2 = Top right 5 = Bottom right 3 = Top center 6 = Bottom center X4& — 24px, 36px (default), 72px OSD font size FOX3 Matrix Series Switchers • SIS Configuration and Control...

  • Page 37: Command And Response Table For Sis Commands

    • All KEY: = Input number – Maximum number of inputs for your configuration ( = untie) = Output number – Maximum number of outputs for your configuration ( = untie) FOX3 Matrix Series Switchers • SIS Configuration and Control...
  • Page 38 = Return audio source number – Maximum number of outputs (from a Rx unit, Expansion 40001 40032 50001 50004 Dante , Analog = Analog audio destination number (to Tx) – Maximum number of inputs FOX3 Matrix Series Switchers • SIS Configuration and Control...
  • Page 39 , if the Matrix system map has not been set, this variable represents the physical SFP ports. If the system map has been applied, this variable represents the SFP ports per system mapping (see the FOX3 Matrix System Map Setup Guide available at www.extron.com). FOX3 Matrix Series Switchers • SIS Configuration and Control...
  • Page 40 Save room preset , Spr X1@ ] Recall room preset KEY: = Output number – Maximum number of outputs for your configuration ( = untie) = Room number = Room preset number FOX3 Matrix Series Switchers • SIS Configuration and Control...
  • Page 41 = Return audio source number – Maximum number of outputs (from a Rx unit, Expansion 40001 40032 50001 50004 Dante , Analog = Analog audio destination number (to Tx) – Maximum number of inputs FOX3 Matrix Series Switchers • SIS Configuration and Control...
  • Page 42 = Return audio source number – Maximum number of outputs (from a Rx unit, Expansion 40001 40032 50001 50004 Dante , Analog = Analog audio destination number (to Tx) – Maximum number of inputs FOX3 Matrix Series Switchers • SIS Configuration and Control...
  • Page 43 40001 40032 = Audio input number – Maximum number of inputs or Expansion , Dante 50001 50004 Analog 50001 50002 NOTE: The FOX3 Matrix 24x has only two analog outputs ( FOX3 Matrix Series Switchers • SIS Configuration and Control...
  • Page 44 Ethernet connection closes. X2!] View current port timeout KEY: = Timeout The number of seconds (each step = 10 seconds) before timeout on IP connections 65000 (min= , max= [default= seconds]). FOX3 Matrix Series Switchers • SIS Configuration and Control...
  • Page 45 4 = #0062CC — Blue (default), 5 = #6F57C0 — Violet, 6 = #EF667A — Pink 7 = #FF8F00 — Orange, 8 = #9DA3A8 — Gray, 9 = #27292A — Black FOX3 Matrix Series Switchers • SIS Configuration and Control...
  • Page 46 Set OSD font size X4& S4*1* TEXT TextS4*1* X4& ] View OSD font size S4*1 TEXT NOTE: Text is limited to one line. X4& KEY: 24px 36px 72px = OSD font size (default) FOX3 Matrix Series Switchers • SIS Configuration and Control...

  • Page 47: Product Configuration Software

    In the event of a complete system reset, the passwords convert to the default, which is extron for the Admin and User (see Roles and Permissions Panel on page 64 to change a password). FOX3 Matrix Series Switcher • Product Configuration Software...

  • Page 48: Software/Firmware Installation

    Scroll down to the alphabetic navigation bar (see figure 13). Figure 13. Alphabetic Navigation Bar Click the appropriate letter to locate the software or firmware. Click Download and follow the on-screen instructions (see figure 14, for PCS). Figure 14. PCS Software Download FOX3 Matrix Series Switcher • Product Configuration Software...
  • Page 49 Double-click the executable file and follow the on-screen directions to install the software. For Firmware: To install via PCS, see Update Firmware in the Device Menu on page 47. To install via the internal web pages, see the Firmware Panel on page 63. FOX3 Matrix Series Switcher • Product Configuration Software...

  • Page 50: Connecting To Pcs

    Select the FOX3 Matrix device by clicking on it to highlight it in the list and click Connect. Enter the password in the pop-up window and click Continue. The FOX3 Matrix PCS main page opens. FOX3 Matrix Series Switcher • Product Configuration Software...

  • Page 51: Tcp/Ip Panel

    Admin and User (see Roles and Permissions Panel on page 64 to change a password). • Select the Show Characters checkbox to display the password characters. FOX3 Matrix Series Switcher • Product Configuration Software...

  • Page 52: Offline Device Preview

    (see figure 20). Select the desired device model from the Device Models list (see figure 20). Click the Configure button. A new offline device configuration tab opens. Figure 20. New Configuration File Dialog Box FOX3 Matrix Series Switcher • Product Configuration Software...

  • Page 53: Software Overview

    PCS Software Menu Show Expanded Device Tabs Selecting Show Expanded Device Tabs from the Software menu displays the device IP address or connection method in the Device Figure 23. Expanded Device Tab tab. FOX3 Matrix Series Switcher • Product Configuration Software...
  • Page 54 Click the Details button (see figure 25, ) for more information. To display details about third-party software packages and associated licensing, click Licenses ( Click the OK button ( ) to close the dialog box. FOX3 Matrix Series Switcher • Product Configuration Software...
  • Page 55 In the event of a complete system reset, the passwords convert to the default, which is extron for the Admin and User (see Roles and Permissions Panel on page 64 to change a password). FOX3 Matrix Series Switcher • Product Configuration Software...
  • Page 56 NOTE: The connected devices must be connected via LAN. About This Module — Open the About This Module dialog box, with the module part • number and firmware version of the connected device. FOX3 Matrix Series Switcher • Product Configuration Software...

  • Page 57: Dante Controller

    If you choose to run the file, follow all prompts. If you saved the file, click the saved file to begin installation when ready. The installed Dante Controller program files are saved in: C:\Program Files (x86)\Audinate\Dante Controller FOX3 Matrix Series • Dante Controller...

  • Page 58: Configuring The Matrix In Dante Controller

    Existing subscriptions are removed when a device is renamed. • Il est essentiel qu’un appareil Dante soit nommé avant l’établissement des abonnements audio avec d’autres appareils. Les abonnements existants sont supprimés lorsqu’un appareil est renommé. FOX3 Matrix Series • Dante Controller...

  • Page 59: Dante Controller Naming Conventions

    There are two MAC addresses listed on the rear panel of a Matrix, one for the LAN port and one for the Dante interface. The Dante interface MAC address is listed beneath the LAN port MAC address. FOX3 Matrix Series • Dante Controller...
  • Page 60 Matrix. Repeat as necessary for all devices. NOTE: The device name assigned in Dante Controller only applies to the Dante interface and does not affect the device name recognized in DSP Configurator. Figure 32. Rename Device Confirmation Dialog Box FOX3 Matrix Series • Dante Controller...

  • Page 61: Renaming A Receiver Or Transmitter

    Dante network. The second set of transmitters is labelled EXP-Out-01 through EXP-Out-16 because the Matrix can transmit signals routed to the EXP outputs to the Dante network. FOX3 Matrix Series • Dante Controller...

  • Page 62: Finding A Dante Device Ip Address

    On the Device Info page, locate the name of the Matrix in the Device Name column ). The IP address is located in the Primary Address column ( ). In figure , the IP address for the connected Matrix is 192.168.254.254. FOX3 Matrix Series • Dante Controller...

  • Page 63: Dante Controller Operation

    Indicates a pending subscription. Indicates a broken subscription. Indicates the transmitting device has been removed from the network or is switched off. See the Dante Controller User Guide, available at www.audinate.com, for additional information. FOX3 Matrix Series • Dante Controller...

  • Page 64: Disconnecting Inputs From Outputs

    Ethernet cable connecting the PC to the Dante network and restart Dante Controller. This can be enough for the software to reacquire the Dante network. If the problem persists, perform the following troubleshooting procedures in the order listed. FOX3 Matrix Series • Dante Controller...

  • Page 65: Simplifying The Network For Troubleshooting

    Enable DHCP on the remaining network connection. This forces the computer to acquire an IP address from the Dante interface. NOTE: A DHCP server must be on the network for DHCP to function correctly. FOX3 Matrix Series • Dante Controller...

  • Page 66: Restarting Dante Controller

    Click the Help icon in the upper-right corner of the Network View screen (see figure , Select Help, then Online Help from the list ( • • Press the <F1> key on the computer keyboard for online help or <Shift+F1> for offline help. FOX3 Matrix Series • Dante Controller...

  • Page 67: Internal Web Pages

    In the event of a complete system reset, the passwords convert to the default, which is extron for the Admin and User (see Roles and Permissions Panel on page 64 to change a password). FOX3 Matrix Series Switcher • Internal Web Page...

  • Page 68: Disabling Compatibility Mode

    Firmware Panel The panels that can be edited have an EDIT link to click to access the panel. To view general information about the FOX3 Matrix, click the ABOUT link ( About the FOX3 Matrix). FOX3 Matrix Series Switcher • Internal Web Page...

  • Page 69: Device Info Panel

    ) displays a brief product description, the part number, and the serial number. The panel also contains an Extron link, which opens the Extron website in a new window. Figure 42. Device Info Panel FOX3 Matrix Series Switcher • Internal Web Page...

  • Page 70: Device Status Panel

    To set the IP addresses: ) in the Network Settings panel. The Network Click EDIT (see figure 44 [left], Settings panel opens to allow edits (right). FOX3 Matrix Series Switcher • Internal Web Page...

  • Page 71: Firmware Panel

    (by default the file is stored at C:\Program Files (x86)\ Extron\Firmware\FOX3 Matrix after being downloaded from the Extron web page). Figure 45. Firmware Panel FOX3 Matrix Series Switcher • Internal Web Page...

  • Page 72: Roles And Permissions Panel

    Click in the Confirm Admin Password field and enter the password from the Figure 47. Roles and Permissions Panel Change Admin Password field. To assign a user password, repeat steps 2 and 3 in the User panel. FOX3 Matrix Series Switcher • Internal Web Page...

  • Page 73: Dante Device Info Panel

    NOTE: A user must have an Insider Account to download and use Toolbelt Software. Contact an Extron support representative, to obtain an Insider Account. Figure 50. LinkLicense Panel FOX3 Matrix Series Switcher • Internal Web Page...

  • Page 74: About The Fox3 Matrix

    FOX3 Matrix, such as the firmware version, copyright, part number, licenses, patents and web page version. Click on the View the End User License Agreement link to view the user licenses. Figure 51. About Panel FOX3 Matrix Series Switcher • Internal Web Page...

  • Page 75: Maintenance And Modifications

    Reliable earthing (grounding) — Reliable earthing of rack-mounted equipment • should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (such as the use of power strips). FOX3 Matrix Series Switcher • Maintenance and Modifications...

  • Page 76: Mounting Instructions

    AVERTISSEMENT : Si la pile est mal remplacée, il y a un risque d’explosion. N’essayez pas de retirer ou de remplacer la batterie interne. FOX3 Matrix Series Switcher • Maintenance and Modifications...

  • Page 77: Fox3 Matrix Replacement Cards

    The I/O boards are hot-swappable. You do not need to power down the switcher to remove or install an I/O board. • The diagram shows the 40x frame, which is similar in function to all matrix frames. FOX3 Matrix Series Switcher • Maintenance and Modifications...
  • Page 78 E xt Align with Plastic Guides G EN 33 -4 25 -3 U T/ IN P 17 -2 9- 16 R ES Captive Panel Screw Figure 52. I/O Board Replacement FOX3 Matrix Series Switcher • Maintenance and Modifications...
  • Page 79 FOX3 Matrix 40x has 4 fans • FOX3 Matrix 560x has 15 fans FOX3 Matrix 80x has 3 fans FOX3 Matrix 840x has 24 fans • • • FOX3 Matrix 160x has 6 fans FOX3 Matrix Series Switcher • Maintenance and Modifications...
  • Page 80 25 -3 IN PU 17 -2 9- 16 RI X RI X M AT M AT IP CP IP CP -2 32 -2 32 Captive Panel Screw Figure 55. Control Card Replacement FOX3 Matrix Series Switcher • Maintenance and Modifications...
  • Page 81 Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

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