Controller Cards - Extron electronics Matrix 12800 Wideband video User Manual

Upgrades and Maintenance, cont'd

Controller cards

The controller cards have a green LED and a red LED that are visible through holes
in the I/O cardcage door. In a BME with a redundant controller, the green LED on
the active controller flashes to indicate that it is primary. In a BME with only one
controller card, or if you pull one of the hot-swappable controller cards, both LEDs
flash to indicate that the card is the primary controller.
N The controller cards are hot-swappable. If this BME has both primary and
LED Indicators
Controller card
Primary
Redundant
Primary
Redundant
Primary
Redundant
Primary
Redundant
Symptoms and Solutions
Symptom
The Matrix 12800
switcher has stopped.
The status page
indicates that one or
more controller
card(s) has failed.
* Both LEDs on the active controller continue to blink for a few minutes after a controller
card is replaced or reseated before returning to the normal operating status shown above.
6-22 Matrix 12800 Switchers • Upgrades and Maintenance
redundant controller cards, either controller card can be removed without
powering down the switcher. If the BME does not have both primary and
redundant controller cards, removing the controller card shuts down the matrix.
Green LED Red LED Status
Flashing Off Normal operation / Card is active
On Off Normal operation / Primary card is active
On Off Normal operation / Secondary card is active
Flashing Off Normal operation / Card is active
Flashing* Flashing* Primary card is active and operational
Off Off Redundant card is failed or missing
Off Off Primary card is failed or missing
Flashing* Flashing* Redundant card is active and operational
Cause
The controller board
has failed.
Suggested solutions
1. Remove and reseat the controller card.
2. Replace the controller card.*