Configurable fiber optic digital matrix switcher (81 pages)
Summary of Contents for Extron electronics FOX 4G Matrix 14400
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FOX 4G Matrix 14400 Configurable Fiber Optic Digital Matrix Switcher 68-1539-50 Rev. A 12 08...
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Precautions Safety Instructions • English Warning Power sources • This equipment should be operated only from the power source indicated on the product. This This symbol is intended to alert the user of important operating and maintenance equipment is intended to be used with a main power system with a grounded (neutral) conductor. The (servicing) instructions in the literature provided with the equipment.
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FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Reset button and LED ....................... 2-8 Power ............................2-8 Fans ............................. 2-8 Front Panel Features ........................ 2-9 Reset Operations ........................2-11 Performing soft system resets (resets 3, 4, and 5) .............. 2-12 FOX 4G Matrix 14400 Switcher • Table of Contents...
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E-mail Addressee fields ..................... 4-11 Updating firmware ......................... 4-12 Ethernet-connected firmware upload................4-14 Serial-port-connected firmware upload................4-15 Uploading HTML files ......................4-17 Windows buttons, drop boxes, and trash can ..............4-18 FOX 4G Matrix 14400 Switcher • Table of Contents...
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Set and View Ties page ......................5-13 Creating or deleting a tie....................5-14 Global Presets page ........................ 5-14 Saving a preset ........................5-15 Recalling a preset ......................5-15 Special Characters ........................5-15 FOX 4G Matrix 14400 Switcher • Table of Contents...
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Matrix 14400 switcher part numbers ..................B-4 Included parts ..........................B-4 Replacement/configuration change parts ................B-4 Accessories ..........................B-5 68-1539-01 A 12 08 All trademarks mentioned in this manual are the properties of their respective owners. FOX 4G Matrix 14400 Switcher • Table of Contents...
FOX 4G Matrix 14400 Switcher Chapter One Introduction About this Manual About the FOX 4G Matrix 14400 Switcher Definitions Features...
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Plug the attached dust caps into the optical transceivers when the fiber optic cable is unplugged. The FOX 4G Matrix 14400 (figure 1-1) is a configurable matrix switcher that distributes optical and electrical signals. Fiber optic I/O boards route signals that are compatible with all Extron FOX 500 fiber optic product lines.
N Compatible optical signals are digital signals from 270 Mbs through 4.25 Gbps that are sent and received via fiber optic small form factor pluggable (SFP) modules with LC-type connectors. The FOX 4G Matrix 14400 supports all compatible optical signals, whether transmitted or received by an Extron fiber optic system component or not.
• Field upgradable, hot-swappable modular design — The architecture of the FOX 4G Matrix 14400 allows you to repair, upgrade, reconfigure, or expand the matrix by simply installing a new I/O board or replacing a board of one type with one of another. Hot-swappable components let you replace any I/O board at any time without powering down the switcher.
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RS-232/RS-422 or Ethernet, without taking the switcher out of service. Firmware upgrades are available for download on the Extron Web site, www.extron.com, and can be installed using the Windows-based control/configuration program or the built-in HTML pages. FOX 4G Matrix 14400 Switcher • Introduction...
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Power — The matrix switcher’s 100 VAC to 240 VAC, internal, hot-swappable primary and redundant power supplies provide operational reliability and worldwide power compatibility. Power supply status LEDs — Front and rear panel LEDs indicate the status of the primary and redundant power supplies. FOX 4G Matrix 14400 Switcher • Introduction...
FOX 4G Matrix 14400 Switcher Chapter Two Installation Setup/Installation Checklist Mounting the Switcher Rear Panel Cabling and Features Front Panel Features Reset Operations...
(e.g. use of power strips). Mounting instructions The FOX 4G Matrix 14400 matrix switcher is housed in a rack-mountable, 9U high metal enclosure with mounting flanges for standard 19" racks. If desired, rack...
Rear Panel Cabling and Features The FOX 4G Matrix 14400 fiber optic I/O boards output continuous invisible light, which may be harmful and dangerous to the eyes; use with caution. Do not look into the rear panel fiber optic cable connectors or into the •...
E = 37, F = 38, G = 39, H = 40, I = 41, J = 42, K = 43, L = 44, M = 45, N = 46, O = 47, and P = 48.) N The output on the transceiver module is to the left of the input. FOX 4G Matrix 14400 Switcher • Installation...
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FOX 4G Matrix 14400 uses one connector on the block as an input and the second connector on the same block as a separate output.
Ethernet LAN. This LED should light steadily. Act LED indicator — The Act LED indicates transmission of data packets on the RJ-45 connector. This LED should flicker as the switcher communicates. FOX 4G Matrix 14400 Switcher • Installation...
• Crossover cable — Direct connection between the computer and the FOX 4G Matrix 14400 switcher • Patch (straight) cable — Connection of the FOX 4G Matrix 14400 switcher to an Ethernet LAN Patch (straight) cable Side 1 Side 2...
Modifications“ to replace the power supply. Fans Primary and Redundant cooling fans — Cool the equipment. If a fan has failed, replace it at your earliest opportunity. See chapter 6, “Maintenance and Modifications“, to replace the fans. FOX 4G Matrix 14400 Switcher • Installation...
Distances of about 50' (15 m) are typically not a problem. In some cases the matrix switcher may be capable of serial communications via RS-232 up to 250' (76 m) away. FOX 4G Matrix 14400 Switcher • Installation...
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Green — Indicates that the associated power supply is operating within normal tolerances. Red — Indicates that the associated power supply is operating outside the normal tolerances or has failed. See chapter 6, “Maintenance and Modifications”, to replace the power supply. 2-10 FOX 4G Matrix 14400 Switcher • Installation...
SIS command. • Resets all IP options. See chapter 3, • Removes/clears all files for the switcher. “Programmer’s The reset LED flashes four times in quick Guide“. succession during the reset. FOX 4G Matrix 14400 Switcher • Installation 2-11...
RESET Figure 2-8 — Resets Release the Reset button and then immediately press and release the Reset button again. Nothing happens if the second momentary press does not occur within 1 second. 2-12 FOX 4G Matrix 14400 Switcher • Installation...
FOX 4G Matrix 14400 Switcher Chapter Three Programmer’s Guide Serial Ports Ethernet (LAN) Port Host-to-Switcher Instructions Switcher-Initiated Messages Switcher Error Responses Using the Command/Response Tables Command/Response Table for SIS Commands Command/Response Table for IP-Specific SIS Commands Special Characters...
— Not used — Not used RS232/RS422 — Not used Receive data (+) — Not used Transmit data (+) — Not used — Not used Figure 3-1 — Remote connector pin assignments FOX 4G Matrix 14400 Switcher • Programmer’s Guide...
• Crossover cable — Direct connection between the computer and the FOX 4G Matrix 14400 switcher • Patch (straight-through) cable — Connection of the FOX 4G Matrix 14400 switcher to an Ethernet LAN Patch (straight) cable Side 1 Side 2...
Default IP addresses To access the FOX 4G Matrix 14400 switcher via the LAN port, you need the Extron IP address, and may need the subnet mask and the gateway address. If the IP address has been changed to an address comprised of words and characters, you can determine the actual numeric IP address using the ping (ICMP) utility (see appendix A, “Ethernet Connection”, for more details).
Programmer’s Guide, cont’d Using Verbose Mode Telnet connections to a FOX 4G Matrix 14400 switcher can be used to monitor for changes that occur on the switcher, such as front panel operations and SIS commands from other telnet sockets or a serial port. For a telnet session to receive change notices from the switcher, the telnet session must be in verbose mode 3.
ASCII to HEX Conversion Table Space Symbols are used throughout the table to represent variables in the command/ response fields. Command and response examples are shown throughout the table. FOX 4G Matrix 14400 Switcher • Programmer’s Guide...
10 max. (each can have up to 10 presets ( ) assigned) N A Room is a subset of operator-selected outputs that relate to each other. The FOX 4G Matrix 14400 switcher supports up to 10 rooms, each of which can consist of from 1 to 144 outputs.
1 2 3 4 5 6 7 = Input number 000 – 144 (000 = untied) = Output number 001 – 144 = Connection status 0 = no input connected 1 = input connected FOX 4G Matrix 14400 Switcher • Programmer’s Guide...
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10 max. (Each can have up to 10 presets ( ) assigned.) X& = Name 12 characters maximum for input and output names = Room preset # 00 – 10 (00 = current configuration for room) 3-10 FOX 4G Matrix 14400 Switcher • Programmer’s Guide...
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10 max. (Each can have up to 10 presets ( ) assigned.) X& = Name 12 characters maximum for input and output names = Room preset # 00 – 10 (00 = current configuration for room) FOX 4G Matrix 14400 Switcher • Programmer’s Guide 3-11...
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= Room # (for room presets) 10 max. (Each can have up to 10 presets ( s) assigned.) = Room preset # 00 – 10 (00 = current configuration for room) 3-12 FOX 4G Matrix 14400 Switcher • Programmer’s Guide...
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10 max. (Each can have up to 10 presets ( ) assigned.) = Room preset # 00 - 10 (00 = current configuration for room) = Input number 001 – 144 = Output number 001 – 144 FOX 4G Matrix 14400 Switcher • Programmer’s Guide 3-13...
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= Firmware version number to second decimal place (x.xx) = Verbose firmware version-description-upload date/time X1& = Voltage Positive or negative voltage and magnitude = Temperature Degrees Fahrenheit = Fan speed (in RPM) 3-14 FOX 4G Matrix 14400 Switcher • Programmer’s Guide...
The Extron software CD window appears (figure 4-1). Figure 4-1 — Software CD window Click the Software tab (figure 4-1). Scroll to the desired program and click Install (figure 4-2). Figure 4-2 — Software installation FOX 4G Matrix 14400 Switcher • Matrix Software...
RS-232 link or if logged on via the Ethernet port as an administrator, editing settings unique to the Ethernet interface. See “IP Settings/Options window”, later in this chapter, for more details. FOX 4G Matrix 14400 Switcher • Matrix Software...
Proceed to step 4. If you selected IP [LAN], click OK and proceed to step 3. If you selected Emulate, click OK and see “Using emulation mode” on page 4-22. FOX 4G Matrix 14400 Switcher • Matrix Software...
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If you logged on using the user password, the program connects you to the matrix switcher with only user capabilities. • If an incorrect password was entered, the program beeps and returns to the password entry display. FOX 4G Matrix 14400 Switcher • Matrix Software...
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Matrix Software, cont’d Figure 4-5 — Extron Matrix Switchers Control Program window (blank) Figure 4-6 — Sample program window (complete) FOX 4G Matrix 14400 Switcher • Matrix Software...
Administrator and User Password fields are not masked. If a password has been inadvertently changed to an unknown value, you can look up and, if desired, change a password in this window without knowing the current password. FOX 4G Matrix 14400 Switcher • Matrix Software...
N The address fields are grayed out and uneditable when DHCP is selected. N Editing the addresses while connected via the Ethernet port can immediately disconnect the user from the FOX 4G Matrix 14400. Extron recommends editing this field using one of the RS-232 ports and protecting the Ethernet access by assigning an administrator’s password to qualified and knowledgeable...
Standard Time and Daylight Saving Time in the spring and fall on the date that the time change occurs in the country or region selected. When Daylight Saving Time is turned off, the switcher does not adjust its time reference. FOX 4G Matrix 14400 Switcher • Matrix Software...
Edit the IP address as desired. Press the key on the keyboard or click in another field to exit the mail server IP address field. Click the Take button to make the address change take effect. 4-10 FOX 4G Matrix 14400 Switcher • Matrix Software...
If desired, click on the Send test E-mail button to test the e-mail function. Click on the Take button to make the e-mail address changes take effect. FOX 4G Matrix 14400 Switcher • Matrix Software 4-11...
“FOX 4G Matrix 14400”. Figure 4-9 — Location of firmware upgrade files Select the appropriate firmware file (FOX 4G Matrix 14400) to download and click Download. Enter the requested personal information and then click Download to copy the firmware to your computer.
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For the FOX 4G Matrix 14400, the firmware file selected and shown is “FOX 4G Matrix 14400”. Folder where firmware is installed. Figure 4-10 — Downloading firmware upgrade files FOX 4G Matrix 14400 Switcher • Matrix Software 4-13...
N The original factory-installed firmware is permanently available on the FOX 4G Matrix 14400 switcher. If the attempted firmware upload fails for any reason, the switcher reverts to the factory-installed firmware. Click the Open button. The software advises you that you are about to reprogram the switcher’s firmware.
To continue the firmware upload using either serial port connection, click the OK button. The program prompts you to identify the serial port to which you are connected. Continue to step 13. FOX 4G Matrix 14400 Switcher • Matrix Software 4-15...
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When the Firmware Loader reports, “Transfer complete!”, click the Exit button on the Firmware Loader and then again on the port configuration window. The Firmware Loader and the Matrix Switchers Control Program close. 4-16 FOX 4G Matrix 14400 Switcher • Matrix Software...
Internet browser. Click the Open button. The file(s) upload to the FOX 4G Matrix 14400 switcher may take a few minutes. Click the Update button to confirm the upload.
N A Room is a subset of outputs that are logically related to each other, as determined by the operator. The FOX 4G Matrix 14400 switcher supports up to 10 rooms, each of which can consist of from 1 to 144 outputs.
Remote RS-232/RS-422 port configuration, and the installed and updated firmware status (figure 4-15). Green — Proper operation. Red — Component has failed. Figure 4-15 — Status window FOX 4G Matrix 14400 Switcher • Matrix Software 4-19...
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N A Room is a subset of outputs that are logically related to each other, as determined by the operator. The FOX 4G Matrix 14400 switcher supports up to 10 rooms, each of which can consist of from 1 to 144 outputs.
Control Program window and fills each box with the associated input or output number. Master-Reset selection Master reset clears all ties, presets, and output mutes. N Master reset does not reset the Internet protocol (IP) settings. FOX 4G Matrix 14400 Switcher • Matrix Software 4-21...
Emulation mode allows you to set up the software without attaching the switcher to the computer. To use emulation mode, do the following: Click Start > Programs > Extron Electronics > Matrix Switchers > MATRIX Switcher + Control Pgm. The Comm Port Selection window (figure 4-18) appears.
FOX 4G Matrix 14400 Switcher Chapter Five HTML Operation Opening the Switcher’s Embedded Web Pages Status Tab Configuration Tab File Management Tab Control Tab Special Characters...
Figure 5-1 — Enter Network Password page N A User name entry is not required. Click in the Password field and type in the appropriate administrator or user password. Click the OK button. FOX 4G Matrix 14400 Switcher • HTML Operation...
Figure 5-2 — System Status page The status web page periodically updates itself to reflect the latest status of the switcher components. If a variable changes, the display shows the change the next time it updates. FOX 4G Matrix 14400 Switcher • HTML Operation...
The Input Link page automatically updates itself every 30 seconds to show the latest status of installed boards, LC connector installation, and input signal presence. System Status Refresh Figure 5-3 — Input Link page FOX 4G Matrix 14400 Switcher • HTML Operation...
Configuration Tab System Settings Page The FOX 4G Matrix 14400 switcher downloads the System Settings page (figure 5-4) when you click the Configuration tab. The screen consists of fields in which you can view and edit IP administration and system settings. You can access the Email Settings and Passwords pages by clicking the appropriate link.
The Firmware field identifies the installed firmware version. This field is hardcoded in the switcher and cannot be changed. Model field The Model field identifies the switcher as a FOX 4G Matrix 14400. This field is hardcoded in the switcher and cannot be changed. Part Number field The Part Number field identifies the part number of your switcher (60-969-01).
When Daylight Saving Time is turned off, the switcher does not adjust its time reference. Click the Submit button at the bottom of the Date/Time Settings area. FOX 4G Matrix 14400 Switcher • HTML Operation...
N An administrator password must be created before a user password can be created. To clear an existing password so that no password is required, enter a single space character in the Password and Re-enter Password fields, and click the Submit button. FOX 4G Matrix 14400 Switcher • HTML Operation...
Mail IP Address field The Mail IP Address field displays the IP address of the e-mail server for the facility in which the FOX 4G Matrix 14400 switcher is installed. Standard IP protocol rules apply to the Mail IP address.
HTML Operation, cont’d Domain Name field The Domain Name field displays the domain name that the FOX 4G Matrix 14400 switcher uses to log on to the e-mail server. Standard domain name conventions (for example: xxx.com) apply. N The following characters are invalid in a domain name: {space} @ + ~ , = ‘...
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Run the executable (*.exe) file to decompress the firmware file. Connect the PC to the FOX 4G Matrix 14400 switcher via the switcher’s LAN port. Access the FOX 4G Matrix 14400 switcher using HTML pages. Click the Configuration tab. Click the Firmware Upgrade link (figure 5-9).
N If you want one of the pages that you create and upload to be the default startup page, name that file “index.html”. Click the Upload File button. The file(s) that you selected appear in the list. 5-12 FOX 4G Matrix 14400 Switcher • HTML Operation...
N If you lose track of the input and output associated with a specific button, let the mouse pointer rest over the button for a moment. As shown on figure 5-10, a field pops up that identifies the input and output numbers for that button. FOX 4G Matrix 14400 Switcher • HTML Operation 5-13...
Access the Global presets page by clicking the Global Presets link on the left of the Control page. Select an Output Group For Ties Refresh Figure 5-12 — Global Presets page 5-14 FOX 4G Matrix 14400 Switcher • HTML Operation...
+ ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?. If you do not rename an unassigned button, the FOX 4G Matrix 14400 switcher names the preset as Preset {the selected preset number}, “Preset 08”, for example.
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HTML Operation, cont’d 5-16 FOX 4G Matrix 14400 Switcher • HTML Operation...
FOX 4G Matrix 14400 Switcher Chapter Six Maintenance and Modifications Removing and Installing the I/O Board or Blank Panel Removing and Installing the Power Supply Module Removing and Installing a Fan Module...
Circuit boards can be replaced for fault correction. They can be added or removed to increase or decrease the I/O configuration (size) of the FOX 4G Matrix 14400. N As factory configured, the fiber optic I/O boards are configured as either...
2 /R B LY S IM Knurled Knobs V IC D IS 0- 24 /6 0H 1. 2A 0- 24 /6 0H 1. 2A E IM Figure 6-2 — I/O board replacement FOX 4G Matrix 14400 Switcher • Maintenance and Modifications...
Rotate the left and right knurled knobs to completely loosen the captive screws. Gently pull on the handle to loosen the power supply from the backplane (figure 6-3). Slide the power supply out of the chassis. FOX 4G Matrix 14400 Switcher • Maintenance and Modifications...
Gently seat the power supply in the backplane. Tighten the left and right knurled knobs/captive screws to lock the power supply in place. N If necessary, use a screwdriver to tighten the knurled knobs/captive screws. FOX 4G Matrix 14400 Switcher • Maintenance and Modifications...
Rotate the top and bottom knurled knobs to completely loosen the captive screws. Gently pull on the screws to loosen the fan from the backplane. Slide the fan out of the chassis. FOX 4G Matrix 14400 Switcher • Maintenance and Modifications...
Tighten the top and bottom knurled knobs/captive screws to lock the fan in place. N If necessary, use a screwdriver to tighten the knurled knobs/captive screws. Secure the row identification plate to the fan. FOX 4G Matrix 14400 Switcher • Maintenance and Modifications...
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Maintenance and Modifications, cont’d FOX 4G Matrix 14400 Switcher • Maintenance and Modifications...
IP address using the Ping utility. If the address has not been changed, the factory-specified default is 192.168.254.254. Ping can also be used to test the Ethernet link to the FOX 4G Matrix 14400 switcher. FOX 4G Matrix 14400 Switcher • Ethernet Connection...
Connecting as a Telnet client The Microsoft Telnet utility is available from the DOS prompt. Telnet allows you to input SIS commands to the FOX 4G Matrix 14400 switcher from the PC via the Ethernet link and the LAN. Access the DOS prompt and start Telnet as follows: On the Windows task bar, click Start >...
FOX 4G Matrix 14400 switcher via Telnet. Open Connect to the FOX 4G Matrix 14400 switcher using the Open command. Once you are connected to the switcher, you can enter the SIS commands the same as you would if you were using the RS-232 link.
You can turn off local echo by typing unset local_echo and then pressing [Enter] at the Telnet prompt. If you are connected to the FOX 4G Matrix 14400 switcher and need to access the Telnet prompt to turn local echo off, type the...
IP devices that have portions of their IP addresses in common) is necessary in order to understand the interaction of the FOX 4G Matrix 14400 switcher and the mail server gateway. To understand subnetting at the level required to install and...
255.255.0.0 (?.?.X.X) Remote IP Address: 192.168.2.25 190.190.2.25 192.190.2.25 ≠.≠.X.X — No match =.≠.X.X — No match Match?: =.=.X.X — Match (Same subnet) (Different subnet) (Different subnet) Figure A-6 — Comparing the IP addresses FOX 4G Matrix 14400 Switcher • Ethernet Connection...
Number/signal type ..... 16 to 144 fiber optic signals Connectors ........16 LC connectors per I/O card Output connects to an Extron FOX 500 RX receiver or FOX 500 DVI receiver. FOX 4G Matrix 14400 Switcher • Specifications, Part Numbers, Accessories...
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EMI/EMC ......CE, C-tick, FCC Class A, ICES, VCCI MTBF ..........30,000 hours Warranty ......... 3 years parts and labor All nominal levels are at ±10%. Specifications are subject to change without notice. FOX 4G Matrix 14400 Switcher • Specifications, Part Numbers, Accessories...
WT (water-tight), white 60-239-53 MCP 1000M (master) 60-298-01 MKP 2000 X-X remote control panel Black 60-682-02 White 60-682-03 RAL9010 white 60-682-05 MKP 3000 Black 60-708-02 White 60-708-03 RAL9010 white 60-708-05 FOX 4G Matrix 14400 Switcher • Specifications, Part Numbers, Accessories...
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Specifications, Part Numbers, Accessories, cont’d FOX 4G Matrix 14400 Switcher • Specifications, Part Numbers, Accessories...
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Extron’s Warranty Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option,...
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