Disabling The Microsoft Wireless Configuration Manager (Windows Xp Only); Disabling The Microsoft 802.1X Supplicant (Windows 2000 Only); Client Adapter Recognition Problems; Client Adapter Recognition Problems - Cisco CB21AG Installation And Configuration Manual

Troubleshooting the Client Adapter

Disabling the Microsoft Wireless Configuration Manager (Windows XP Only)

If any conflicts arise between ADU and the Microsoft Wireless Configuration Manager on a computer
running Windows XP, follow these steps to disable the Microsoft configuration manager.
Note Disabling the Microsoft Wireless Configuration Manager on Windows XP also disables the Microsoft
802.1X supplicant. If you chose to configure your client adapter using ADU during installation, the
Microsoft 802.1X supplicant should already be disabled.
Step 1 Double-click My Computer, Control Panel, and Network Connections.
Step 2 Right-click Wireless Network Connection and click Properties.
Step 3 Click the Wireless Networks tab and uncheck the Use Windows to configure my wireless network
settings check box.
Step 4 Click OK to save your settings.

Disabling the Microsoft 802.1X Supplicant (Windows 2000 Only)

The Microsoft 802.1X supplicant can be installed on a computer running Windows 2000 through either
a Microsoft hot fix or Windows 2000 Service Pack 4. If any conflicts arise between ADU and the
Microsoft 802.1X supplicant, follow these steps to disable the Microsoft supplicant on a Windows 2000
computer.
The Microsoft 802.1X supplicant, if installed, should have been disabled during installation.
Note
Double-click My Computer, Control Panel, and Network and Dial-up Connections. Right-click
Step 1
Local Area Connection. Click Properties. The Local Area Connection Properties window appears.
Click the Authentication tab.
Step 2
Uncheck the Enable network access control using IEEE 802.1X or Enable IEEE 802.1x
Step 3
authentication for this network check box.
Click OK to save your settings.
Step 4

Client Adapter Recognition Problems

If your computer's PCMCIA adapter does not recognize your client adapter, check your computer's
BIOS and make sure that the PC card controller mode is set to PCIC compatible.
Note A computer's BIOS varies depending on the manufacturer. For support on BIOS-related issues, consult
your computer's manufacturer.
Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide
10-8
Chapter 10 Troubleshooting
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