Maintenance
Print Quality Problems
The tables and diagrams in the following sections define print quality problems and the corrective
action you can conduct to solve the problems. Some solutions may require cleaning or replacing
parts of the printer.
If the suggested corrective action will not solve the problem, call for service.
P
-
RINTED
Completely blank
printout
Black or white
vertical streaks
Faint or blurred
printing
Grey background
R
C
ESULTS
-
ORRECTIVE
Check the toner container.
Open the top cover and check that the toner container is correctly
installed in the printer. For more information on installing the toner
container, refer to Toner Container Replacement p. 6-2.
Check that the application software is correctly operated.
Check the operation panel for toner.
If the Toner low message is displayed, install a new toner kit.
To replace the toner container, refer to Toner Container
Replacement on page p. 6-2.
Check the EcoPrint setting.
When this setting is On, switch it to off on the operation panel.
Make sure the paper type setting is correct the paper being used.
Check the operation panel.
If the Toner low message is displayed, install a new toner kit. To
replace toner, refer to Toner Container Replacement p. 6-2.
Check the operation panel.
If the Toner low message is displayed and the Attention
indicator is flashing, install a new toner kit. Refer to Toner
Container Replacement p. 6-2.
Check the print density.
Display the print density menu from the operation panel and select
a lighter density setting.
6-19
A
CTION