Sagem MF 3525 User Manual
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Sagem MF 3525 User Manual

Sagem MF 3525 User Manual

Duplex unit scanner colour/18 ppm black & white laser printer
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MF 3505
MF 3525 / MF 3625
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Summary of Contents for Sagem MF 3525

  • Page 1 SAGEM MF 3505 MF 3525 / MF 3625 User manual...

  • Page 2: List Of Accessories

    ELCOME You have just acquired a new generation communications terminal from SAGEM and we congratulate you on your choice.This multi-function terminal will meet all your professional requirements. In order to give you a good explanation of the functions that this terminal offers, the following...

  • Page 3: Table Of Contents

    Contents ONTENTS NSTALLATION Installing your terminal 1-1 Installation requirements Unpacking the box 1-4 Unpacking the additional paper tray (depending on model or option) 1-5 Unpacking the duplex-unit (depending on model or option) 1-6 Description 1-7 Installing the removeable parts 1-8 Installing the scanner paper tray Installing the printer output stacker Installing the printer paper tray...
  • Page 4 Contents Deactivating the Email Function 3-15 IRECTORY MODEL Creating subscribers record 4-2 Adding a record Creating subscribers lists 4-3 Adding a list Adding or deleting a number from the list Consulting a record or a list 4-5 Modifying a record or a list 4-5 Deleting a record or a list 4-6 Printing the directory 4-6 Importing a directory 4-6...
  • Page 5 Contents (toner and drum ) Cleaning 6-14 Servicing 6-17 Scanner calibration 6-17 Incidents 6-17 Printer errors 6-18 Scanner incidents 6-22 Miscellaneous incidents 6-24 Machine packing and transportation 6-25 Characteristics 6-26 Unit characteristics 6-26 AFETY -III-...
  • Page 6 Contents The mark CE attests that the products comply with the essential requirements of Directive R&TTE 1999/05/EC. For user safety, in accordance with Directives 73/23/EC. For electromagnetic interference, in accordance with Directive 89/336/EC. The manufacturer declares that the products are manufactured in accordance with ANNEX II of Directive R&TTE 1999/5/EC.
  • Page 7 Console Model A 14. Indicator printer paper jam 1. Key : stops current printing. 15. Digital keyboard. 2. Key : help in terminal use. 16. Key : validation/ local copy. 17. Key : validates displayed selection. 3. Key : local photocopy. 18.
  • Page 8 Console Model B Flashing : near the end of toner. 1. Key : stops current printing 16. Indicator printer paper jam 2. Key : help in terminal use. * Flashing : non-printed document(s) in memory or being received 3. Key : local photocopy.

  • Page 9: Installing Your Terminal

    NSTALLATION NSTALLING YOUR TERMINAL NSTALLATION REQUIREMENTS A proper location helps to ensure that your printer provides you with the long service life for which it is designed. Double-check to make sure that the location you select has the following characteristics. •...
  • Page 10 Installation • Make sure there is no chance of ammonia or other organic gasses being generated in the area. • The grounded power outlet (refer to the safety instructions in the Safety section) you plan to con- nect to for power should be nearby and not obstructed. •...
  • Page 11 Installation • Do not allow water or other liquids to spill on or near the terminal. Fire or electrical shock can occur should water or liquid come into contact with the terminal. • Should liquid or any piece of metal accidently get inside the printer, immediately turn it off, unplug the power cord, and contact your dealer.

  • Page 12: Unpacking The Box

    Installation NPACKING THE BOX Take the protection profiles, the packing material and the machine out of the shipping box. Check that the following parts are in the box. Terminal Output tray printer Mains power cord (model depending Document feeder on country) CD-ROM User guide CD-ROM Kit PC (depending on model)

  • Page 13: Unpacking The Additional Paper Tray Depending On Model Or Option

    Installation NPACKING THE ADDITIONAL PAPER TRAY DEPENDING ON MODEL OR OPTION Remove the plastic bags and check for the parts illustrated below. Paper tray Mechanical unit paper tray Cardboard box Installing the additional paper tray (refer to paragraph Installing the second paper tray (depending on model or option), page 1-15)
  • Page 14 Installation NPACKING THE DUPLEX UNIT DEPENDING ON MODEL OR OPTION Remove the plastic bags and check for the parts illustrated below. Installation guide Duplex-unit Cardboard box Installing the Duplex-unit (refer to paragraph Installing the Duplex-unit (depending on model or option), page 1-16).

  • Page 15: Description

    Installation ESCRIPTION Document feed Adjustable tray for scanning paper guide Original document output stacker Access handle Flatbed scanner Scroll scanner (ADF) Chip card reader Console Printer output stacker Printer Manual paper feed tray Second paper tray (optional) (500 pages) Printer paper feed tray Parallel PC port (depending on model)

  • Page 16: Installing The Removeable Parts

    Installation NSTALLING THE REMOVEABLE PARTS This section details the installation of the terminal’s removable parts. NSTALLING THE SCANNER PAPER TRAY Secure the document feeder by fitting the two clips (B) in the notches (A) provided for this purpose.

  • Page 17: Installing The Printer Output Stacker

    Installation NSTALLING THE PRINTER OUTPUT STACKER Insert the two clips (B) of the stacker into the notches (A) provided for this purpose.

  • Page 18: Installing The Printer Paper Tray

    Installation NSTALLING THE PRINTER PAPER TRAY Laying the tray with the left and right clips to the printer, slowly press the tray until it has dicked against the bottom of the notches (as shown in the drawing). 1-10...

  • Page 19: Loading Paper

    Installation OADING PAPER Remove the cover from the printer paper tray. Press the paper size guide inside the tray on the right, in order to push both paper size guides to the left or to the right. Put a stack of paper into the tray (do not put in more than 250 pages). In case of letterhead paper, be sure to place the paper printed side up.
  • Page 20 Installation Caution - Do not add paper to the tray whilst the machine is printing Paper useable in the printer : Printer paper tray 60 to 90 g/m Manual feed 60 to 160 g/m Replace the printer paper tray cover. 1-12...

  • Page 21: Adjusting The Original Document Output Tray

    Installation DJUSTING THE ORIGINAL DOCUMENT OUTPUT TRAY Depending on the size of paper to scan, A4 or LGAL (LEGAL) adjust the supply stop. OADING PAPER IN MANUAL MODE When printing on special paper, such as 60 to 160 g/m maximum color paper or transparent file (laserprinter compatible), you should load the paper manually, up to 10 sheets maximum.
  • Page 22 Installation Adjust to the size of the paper or film using the paper size guide 1 or 2. 1-14...

  • Page 23: Installing The Second Paper Tray (Depending On Model Or Option)

    Installation NSTALLING THE SECOND PAPER TRAY DEPENDING ON MODEL OR OPTION 1. Remove the second paper cassette unit 2. Position the printer above the additio- and tray 2 from their packaging, inclu- nal paper tray unit. Align the coupling ding the protective tape used to hold pins of the additional paper tray unit the various components in place.

  • Page 24: Installing The Duplex-Unit (Depending On Model Or Option)

    Installation Remark always get hold of the paper tray with both hands when removing it or putting it back into the additional paper unit. NSTALLING THE UPLEX UNIT DEPENDING ON MODEL OR OPTION After installation and connection, the duplex-unit will enable you to print, receive faxes or to receive local photocopies in mode.
  • Page 25 Installation Insert the two plastic clips (B) in the two slots (A) provided for this purpose. Hold the module in its housing, tip the access door to the two blue-coloured locking clips backwards. 1-17...
  • Page 26 Installation Hold the duplex unit in position and press the two blue coloured clips firmly, one after the other, (A) while rotating them ¼ of a turn clockwise, to lock the duplex unit to the back of your terminal. Once the module is locked in position, close the door. The module is now ready to operate. Reconnect the mains plug and power the terminal using the mains switch located on the left hand side.

  • Page 27: Connections

    Installation ONNECTIONS Make sure the On/Off switch is in position (Off). A : Parallel port (depending on model) B : USB Port C : LAN socket (depending on model) D : Mains plug E : Mains power cord (model depending on country) 1-19...

  • Page 28: Telephone And Lan Connection (Model B)

    Installation ELEPHONE AND CONNECTION ODEL LAN connection (depending on model). Plug end of the LAN cord (as provided by your network administrator) into the socket (C) of your terminal and the other end into your local network port dedicated to your terminal. OWER LINE CONNECTION AND SWITCH ON Caution - Refer to safety procedures in the chapter on Safety.

  • Page 29: Getting Started

    ETTING STARTED AVIGATION METHODS RESENTATION The navigator gives you access to the menus visible on screen. The navigator This navigator has 4 keys and allows you to move within the menus available on your machine.

  • Page 30: Moving Within The Menus

    Getting started Moving within the menus Use key Symbol used Select the next line in a menu. Select the previous line in a menu. Confirm entry and go to the following menu. Return to the previous menu. Confirm and exit from the current menu. Exit without confirming from the current menu.

  • Page 31: Access To Functions

    Getting started Use key Symbol used Confirm your entry. Delete a character by moving the cursor to the left. Confirm your entry and return to the initial screen. The display screen The screen has two lines of 16 characters. The cursor shows the line you selected.

  • Page 32: Guide To Function List

    Getting started When in the selected menu, use the navigator arrows to move the cursor in front of the required sub-function. FUNCTIONS LIST LOGS Validate your choice by pressing OK. Caution - The Duplex version cannot be used to print the guide. Therefore it can only be printed on one side.
  • Page 33 Getting started MAIN MENU 8: A DVANCED FCT Functions Function description Page 80 OK Scanner calibration p. 6-17 ALIBRATION 81 OK Activate an access limitation lock p. 5-21 811 OK Locking code p. 5-21 OCKING 812 OK Activate keyboard lock p.
  • Page 34 Getting started ODEL MAIN MENU 1: D IRECTORY Functions Function description Page 11 OK Enter a new contact in the directory p. 4-2 ONTACT 12 OK Enter a relay broadcast list p. 4-4 13 OK Modify a record or a list p.
  • Page 35 Getting started MAIN MENU 3: F Functions Function description Page 391 OK Rerouting activation p. 5-6 CTIVATION 392 OK Choice your destination p. 5-7 DESTINATION 393 OK Printing activation of rerouting fax p. 5-7 MAIN MENU 5: P RINT Functions Function description Page 51 OK...
  • Page 36 Getting started MAIN MENU 8: A DVANCED FCT Functions Function description Page 84 OK CIS scanner settings p. 5-15 841 OK Resolution type choice p. 5-16 ESOLUTION 842 OK Zoom setting p. 5-16 OOMING 843 OK Assembled or not copy choice p.

  • Page 37: Main Settings

    ETTING YOUR MACHINE AIN SETTINGS At machine powerup, the screen displays: FRI 31 DEC 23:59 PLEASE WAIT Fine Fine Sfine Sfine Photo Photo You have to set the date and time, telephone network, language parameter and verify the other parameters listed below. Date/Time At any moment you may change the date and time on your terminal.

  • Page 38: Geographical Settings

    Setting your machine Your terminal number/your name (depending on model) This field allows you to type the name of your terminal: it is the name that appears when you print your terminal parameters list. Remark The number field is not used. Leave it empty. To save your terminal number and your name: 22 OK - SETUP / NUMBER / NAME The number field appears, press on OK.
  • Page 39 Setting your machine Print fax messages stored in the memory 381 OK - FAX / FAX ANSW. / PRINT If you have defined an access code for your fax answering machine, enter it and press OK. Documents received and stored in the memory are printed. Duplex printing (depending on model) This function is only available if you have previously installed the duplex module and the additional paper tray at the back of your terminal.

  • Page 40: Technical Parameters

    Setting your machine ECHNICAL PARAMETERS As delivered your fax is preset by default. However, you may adjust it to meet your requirements by resetting the technical parameters. To set the technical parameters: 29 OK - SETUP / TECHNICALS Select the desired parameter and confirm with OK. With the keys , modify the parameter settings by following the table below and press OK.
  • Page 41 Setting your machine Parameter Setting Model Signification 76 - Default format of document sent on the 1 - IMAGE 2 - PDF ATTACHME Internet : NT FORMAT PDF : monochrome or colour IMAGE : monochrome (TIFF) or colour (JPEG) 77 - LAN AUTO To define the communication speed of the 100 FULL...

  • Page 42: Local Area Network (Lan) Settings (Model B)

    Setting your machine (LAN) OCAL ETWORK SETTINGS ODEL Your terminal is a new generation machine that will be part of your local network just like a PC. Its built-in local network access card will enable you to send documents through an SMTP/POP3 local message server (internally or externally, depending on the settings of your message server).

  • Page 43: Fax Server (Depending On Option)

    Setting your machine IP address 2542 OK - SETUP / LOCAL NETWORK / IP ADRESSE Enter the IP address of your terminal and press OK to confirm. Sub-network mask 2543 OK - SETUP / LOCAL NETWORK / SUBNET MASK. Enter the sub-network mask of your terminal and press OK to confirm. Gateway address 2544 OK - SETUP / LOCAL NETWORK / GATEWAY Enter the IP address of the network gateway and press OK to confirm.
  • Page 44 Setting your machine Locking Fax Server Parameters This function allows you to lock the fax server access. 833 OK - ADVANCED FCT / FAX SERVER / LOCK Entering the access locking code 8331 OK - ADVANCED FCT / FAX SERVER / LOCK / CODE VERROU Enter your previous four-digit interlock code on the keypad and validate by pressing the OK key.

  • Page 45: Message Service And The Internet (Model B)

    Setting your machine ESSAGE SERVICE AND THE NTERNET MODEL Your terminal lets you send and receive documents and E-mails from subscribers throughout the world over the Internet. An E-mail is an electronic message sent over the Internet, to an E-mail address (which is a personal Internet mailbox).

  • Page 46: Access To Servers Parameters

    Setting your machine Access to servers parameters 922 OK - INTERNET / INIT. PROVIDER / SERVERS Enter , press OK. SMTP , press OK. Enter POP3 Enter (primary), press OK. DNS 1 Access to the authentification SMTP parameters 923 OK - INTERNET / INIT. PROVIDER / SMTPAUTHENT. In the ACTIVATION menu, select WITH to activate SMTP authentification then validate with OK key.

  • Page 47: Settings

    Setting your machine You should then complete the following MENUS on your fax machine: SUPPLIER PROVIDER 1 MESSAGE SERVICE 9211 EMAIL ID demo jt 12 9212 EMAIL PASSWORD ***** 9213 E-MAIL ADR demo2@gofornet.com SERVERS 9221 SMTP mail.gofornet.com 9222 POP3 mail.gofornet.com 9223 DNS 1 103.195.014.001...

  • Page 48: Standard Settings

    Setting your machine Standard settings Your machine has two types of settings that let you define: • The type and frequency of the connection to your ISP. an Internet connection is established every day at SET TIMES 9:00 am, 12:30 am and 5:00 pm an Internet connection is established every 3 hours PERIODIC (default value)

  • Page 49: Mail Sorting

    Setting your machine Selecting the print mode for the deposit notice 944 OK - INTERNET / SETTINGS / DEPOSIT NOTI Select one of the deposit notice options WITH, WITHOUT, ALWAYS ON ERROR press OK to confirm. Selecting the E-mail Return Adress 945 OK - INTERNET / SETTINGS / RETURN ADRESS Enter the Email adress and validate by pressing OK.

  • Page 50: Network Connection

    Setting your machine To transfer the E-Mails to a PC: Select option WITH PC TRANS. and press OK to confirm. Enter the E-Mail address of the computer you wish to transfer your E-Mail and press OK to confirm. Select your option from the table below and press OK to confirm. Menu Description SEND ALL MAILS...

  • Page 51: Immediate Connection

    Setting your machine Immediate Connection There are two methods to immediately connect to the Internet: Access through the menu: 93 OK - INTERNET / IMMED ACCES Direct access: Press the key three times, or twice if no BIS appears. Programmed connection An automatic connection to the Internet depends on how your machine is programmed and more particularly on the standard settings (refer to paragraph Standard settings, page 3-12).
  • Page 52 Setting your machine 3-16...

  • Page 53: Directory (Model B)

    IRECTORY ODEL Your fax lets you create a directory by memorising subscriber records and subscriber lists. • Your machine can store up to 500 subscriber records with names and phone numbers. • You may also group several names to build a subscriber list with up to 32 subscriber lists. A subscriber list is made from the subscriber records already stored.

  • Page 54: Creating Subscribers Record

    Directory (Model B) REATING SUBSCRIBERS RECORD Remark The field TEL (subscriber fax number) only appears if the fax is activated. For each contact record, complete the fields listed below. Only fields with the Name and Telephone number have to be completed: •...

  • Page 55: Creating Subscribers Lists

    Directory (Model B) If necessary, enter the file destination directory (when this field is not completed, the files are stored directly under the root) of the FTP server (for example: server name / Durand). Define the attachment format (Image or PDF) OK. A number allocated to your contact will be automatically displayed on the screen.
  • Page 56 Directory (Model B) There are three ways detailed in the table below, to choose and add one or more subscribers to your list. Then confirm your choice by pressing OK. From ... Procedure With the alphanumeric keypad enter the first subscriber’s name letters of your subscriber’s name and continue until the whole name is displayed on the screen.

  • Page 57: Adding Or Deleting A Number From The List

    Directory (Model B) DDING OR DELETING A NUMBER FROM THE LIST 13 OK - DIRECTORY / MODIFY Select the subscriber list (L) by means of the keys and validate your choice with OK. Press OK to display the field, and add or delete the subscriber as ENTER ABR.

  • Page 58: Deleting A Record Or A List

    Directory (Model B) ELETING A RECORD OR A LIST 14 OK - DIRECTORY / CANCEL The directory appears in alphabetical order. Use the keys to select the subscriber record or subscribers list (L) you wish to delete and confirm with OK. Press again OK to confirm your deleting.

  • Page 59: Procedure

    Directory (Model B) Your contacts’ fax number, without spaces or dots, can be up to 30 characters Fax number long (including any * and # characters). This field may be left empty, for instance, in the case of contacts to whom you only send e-mails. Your contacts’...

  • Page 60: Exporting A Directory

    Directory (Model B) Caution - Importing a new directory completely overwrites any existing directory entries on the fax machine. Once your fax machine has a complete directory, we advise you to disable importing in order to protect the data already on the fax. To disable importing: 17 OK - DIRECTORY / IMPORTATION Select...

  • Page 61: Operation

    PERATION OPYING Your fax offers to print out one more copies of one or more pages. If the duplex module (depends on model) is installed on your terminal, you can make duplex mode photocopies. OCAL COPY Standard copy Position the document (refer to paragraph Document depositing, page 5-5). Press key twice.
  • Page 62 Operation ORIGINAL FORMAT FINAL FORMAT DUPLEX/DUPLEX DUPLEX/DUPLEX ONE SIDE DUPLEX/DUPLEX DUPLEX/DUPLEX ONE SIDE ONE SIDE ONE SIDE "Sophisticated" copy Position the document (refer to paragraph Document depositing, page 5-5). Press key Enter the required number of copies and confirm with the OK key. Using the keys select the scan modes (Front/Rear) or...

  • Page 63: Specific Copy Settings

    Operation PECIFIC COPY SETTINGS When the copy quality is no longer satisfactory, you can perform a calibration. To do so, refer to paragraph Scanner calibration, page 6-17. Moreover, a high number of controls let you improve the copy quality. Scanner settings 841 OK - ADVANCED FCT / COPY / RESOLUTION The Resolution parameter adjusts the photocopying resolution.
  • Page 64 Operation You can also directly adjust the desired contrast using the key, press this key several times until the required adjustment is obtained without using 845. 846 OK - ADVANCED FCT / COPY / LUMINOSITY parameter is used to make your original document lighter or darker. Adjust LUMINOSITY the brightness required using keys , then validate the choice with the OK key.

  • Page 65: Sending (Model B)

    Operation 855 OK - ADVANCED FCT / SCAN. & PRINT / FLATBED MARG If you want to offset the side margins of your document to the left or to the right when scanning with your flat scanner: Adjust the offset of the left/right margins (in 0.5mm steps mm) using keys Validate by pressing the OK key.

  • Page 66: Choosing The Resolution/Contrast

    Operation From the flat scanner. Using the handle, lift up the document feeder tray. Put your document, with the printed face down on the scanner window. The scanner origin is located at your end, to Scanner origin the left, as shown opposite. Once the operation is complete, lift the document feeder tray and recover your document.

  • Page 67: Dialling

    Operation Contrast You can set the contrast if your document is too light or too dark. If the document is light, you must raise the contrast and if it is dark, you must reduce it. To set the contrast: Press as many times as necessary to choose the desired contrast, as shown by the position of a cursor.

  • Page 68: Using The Last Number Dialled Key

    Operation Using the last number dialled key You can redial one number among the ten last numbers you just dialled before. Press the The display show the last Email adress that has been used. Use the keys of the navigator to select an other Email adress. To multiple numbers You may dial to send a document simultaneously to multiple call numbers.

  • Page 69: (Depending On Option)

    Operation 393 OK - FAX / REROUTING / COPY Using the keys within the navigator select the COPY option (local printout of the information relayed to your system) either WITH or WITHOUT. Confirm with the OK key. RANSMITTING VER THE ERVER DEPENDING ON OPTION You can send telecopies to a fax machine which is compatible with your terminal.
  • Page 70 Operation Sending a colour document to an E-mail address Position the document (refer to paragraph Document depositing, page 5-5). Press the key and enter the addressee’s E-mail address or choose your dialling mode (refer to paragraph Dialling, page 5-7). Adjust the contrast and the resolution if necessary (refer to paragraph Choosing the resolution/ contrast, page 5-6).
  • Page 71 Operation Select the scanner to use to scan your document. SCANNER ADF (scroll scanner) or FLAT SCANNER (refer to paragraph Description, page 1-7). Validate with OK key. Select B&W SCAN to send a black and white document or COLOR SCAN to send a color document, and validate with OK key (this setting can be changed at any time during the send procedure, using the colour key).

  • Page 72: Simply Put The File In An Ftp Server

    Operation Simply put the file in an FTP server : Put the document in one of the scanners (refer to the Positioning the document paragraph, page 5-1). Press key PC. A choice screen is displayed. Select Scan to FTP with keys then press OK key.

  • Page 73: Transmission Waiting Queue

    Operation RANSMISSION WAITING QUEUE This function lets you obtain a recap of all documents queuing, for transmission, including those in deposit or in delayed transmission, etc. It allows you to: • consult or modify the waiting queue. In this waiting queue the documents are coded the fol- lowing way: Order number in the queue / document status / subscriber’s telephone number.

  • Page 74: Cancelling A Transmission In Progress

    Operation Consult or modify the waiting queue 62 OK - COMMANDS / MODIFY In the waiting queue select the required document and confirm your choice with OK. You may now modify the parameters of the given document then confirm your modifications by pressing key Deleting a transmission on hold 63 OK - COMMANDS / CANCEL...

  • Page 75: Reception (Model B)

    Operation ECEPTION ODEL Whatever the document received, reception is automatic at each Internet connection. Incoming documents other than fax files (Word process file, CAD, etc.) may not be opened by your fax. However, you may keep this (or these) document(s) in your Internet mailbox until it is automatically converted by the F@X to Fax service, if you have a subscription or until computer use or automatic transfer (refer to paragraph Mail sorting, page 3-17).

  • Page 76: Printing The Machine Settings

    Operation RINTING THE MACHINE SETTINGS At any moment, you may print the list of your terminal’s parameter settings to control any changes possibly made to the default parameters. Printing the machine settings: 54 OK - PRINT / SETUP Your terminal prints the list of stored parameters. ONT PRINTING You can print the list of fonts installed on your terminal at any time.

  • Page 77: Lock

    Operation There are restrictions to the use of your terminal: • To lock the printing of received documents (model B) • locking the keyboard • locking the Internet settings (model B) Entering the locking code The operator access parameters are confidential; they are protected by a four-digit interlock code that the authorised operators must know.
  • Page 78 Operation To access the number interlocking option: 813 OK - ADVANCED FCT / LOCK / LOCK NUMBER Enter the four-digit interlock code with the keypad. Press key OK to confirm. With keys of the navigator, select the option DIRECT ONLY Press key OK to confirm.

  • Page 79: Maintenance

    AINTENANCE AINTENANCE ENERAL To ensure the best operating conditions for your fax, it is recommended that you regularly clean the inside. For normal usage, please respect the following rules: • Never leave the cover open unless required. • Protect the machine from direct sunlight. •...

  • Page 80: Replacing Cartridges

    Maintenance After replacing a consumable item in the printer, you need to inform the machine about its features. For this purpose, the chip card supplied with each toner cartridge must be read by the machine each time a new consumable item is installed. Replacing cartridges Replacing the toner cartridge To replace the toner cartridge, proceed as shown below.
  • Page 81 Maintenance Caution - The fusing unit located inside the printer may become very hot during operation. To avoid injury - do not touch. 2 - Remove the drum/toner cartridge assembly. Caution - In order to protect the environment, do not throw away the used toner cartridge.
  • Page 82 Maintenance 4 - Separate the drum cartridge from the toner cartridge. Drum cartridge Toner cartridge 5 - Remove the new toner cartridge from its box, holding it firmly in both hands.
  • Page 83 Maintenance 6 - Shake the toner cartridges alternately in the directions shown by the arrows in the illustration below. 7 - Remove the protective plastic strip from the cartridge as shown below..
  • Page 84 Maintenance 8 - Insert the new toner cartridge in the drum cartridge until locked in place. . Caution - Make sure not to touch the green coloured drum roller located under the fold away flap of the drum cartridge, which could cause deterioration to the print quality of your faxes and your local photocopies.
  • Page 85 Maintenance 9 - Insert the toner/drum cartridge in the printer as shown below. 10 - Close the printer cover pressing it carefully but firmly until it clicks into position. Press OK on the scanner keypad. The display shows: TUE 02 APR 13:39 INSERT GAUGE CARD...
  • Page 86 Maintenance Insert chip card (supplied with the toner cartridge) into the card reader ensuring that the chip is entered as shown in the drawing below. Green arrow The following is displayed on the scanner control panel screen: CHANGE TONER ? YES= OK - NO= C Press OK.

  • Page 87: Replacing The Drum Cartridge

    Maintenance Replacing the drum cartridge To replace the drum cartridge, proceed as shown below: When the display shows: CHANGE DRUM <OK> TO CONFIRM 1 - Open the printer cover.
  • Page 88 Maintenance 2 - Remove the former toner/drum cartridge set. To preserve the environment, do not throw the spent drum cartridge into the dustbin. Dispose of the drum cartridge according to the local regulations in force.. Caution - The fusing unit located inside and at the bottom of the printer may become burning hot when the machine operates.
  • Page 89 Maintenance 4 - Separate the drum cartridge from the toner cartridge. 5 - Remove the new drum cartridge from its box, holding it firmly in both hands. Caution - Make sure not to touch the green coloured drum roller located under the fold away flap of the drum cartridge, which could cause deterioration to the print quality of your faxes and your local photocopies.
  • Page 90 Maintenance 6 - Insert the new toner cartridge in the drum cartridge until locked in place. 7 - Insert the toner/drum cartridge in the printer as shown below. 6-12...
  • Page 91 Maintenance 8 - Close the printer cover pressing it carefully but firmly until it clicks into position. Press the OK key on the scanner control panel. The display shows: TUE 02 APR 13:39 INSERT GAUGE CARD Insert the gauge card (supplied with the drum cartridge) into the card reader ensuring that the chip is entered as shown in the drawing below.

  • Page 92: Cleaning

    Maintenance The following is displayed on the scanner control panel screen: CHANGE DRUM ? YES= OK - NO= C Press OK. Once the chip card has been read, the display shows: DRUM OK REMOVE CARD Remove the card. Caution - If the following is displayed, check that you have inserted the chip card the right way up: CANNOT READ CARD REMOVE CARD...

  • Page 93: Cleaning The Printer

    Maintenance Clean transparent scanning windows with a soft, lint-free cloth, dampened with alcohol. Close the scanner cover. Make a copy to check that the symptoms have been cleared. Cleaning the printer Dust, dirt and paper debris on the outer surfaces and inside the printer can interfere with printer performance.

  • Page 94: Cleaning The Paper Feed Roller

    Maintenance Cleaning the paper feed roller 1 - Turn off the printer and unplug the power cord. 2 - Remove the drum/toner cartridge set from the machine. 3 - Use a soft cloth to clean the paper feed roller. 4 - Put the drum/tone cartridge set back in place and refer to the Replacing Cartridges paragraph, page 6-2.

  • Page 95: Servicing

    Maintenance ERVICING For guaranteed performance of your terminal, some maintenance work (replacing the fusing unit and the transfer roll) has to be done on the printer approximatly every 50,000 printed pages. Please contact your supplier for this operation. CANNER CALIBRATION You can perform this operation when the quality of photocopied documents is no longer satisfactory.
  • Page 96 Maintenance Code 48 - Disconnection from Internet The service is temporarily unavailable- try again later. Code 49 - Cannot connect to Internet Check the call number and eventually the associated prefix of the machine. To check the Internet parameters, print them by pressing in turn the keys , 9, 4, 5 and OK.

  • Page 97: Printer Errors

    Maintenance Message Action Disconnect and reconnect the terminal. PRINTER ERROR XX If the problem persists, contact your supplier. Check paper size (A4 / LETTER / ...). PAPER SIZE ERROR Paper jam in top part of duplex module. Open the top access door of PAPER JAM UPPER RV MODULE the module and remove the jammed sheet.
  • Page 98 Maintenance Remove any jammed sheets. Reinstall the drum/toner cartridge set (refer to Replacing Cartridges paragraph, page 6-2). Correctly close the front and rear covers of the printer. 6-20...

  • Page 99: Paper Jam At The Feeders And Trays

    Maintenance Paper jam at the feeders and trays The figures below show different type of paper jam you might experience when using your machine. Remove any stuck sheets as shown by the arrow depending on where the paper jam occurs. At the printer output stacker At the paper tray At the manual feed tray...

  • Page 100: Scanner Incidents

    Maintenance Second cassette CANNER INCIDENTS Scanner paper jam When a paper jam occurs, the following message appears on the control panel screen REMOVE DOCUMENT If jams often occur in a specific part of the unit, the latter needs to be checked, cleaned or repaired. 6-22...
  • Page 101 Maintenance Open the scanner cover. Remove the jammed paper (A) without tearing it. Then, close the scanner cover. 6-23...

  • Page 102: Miscellaneous Incidents

    Maintenance ISCELLANEOUS INCIDENTS At switch-on nothing appears on screen Check that the mains cable is plugged in, and check the mains plug if necessary. The fax does not detect the presence of your inserted document. The message does not READY appear on the screen.

  • Page 103: Machine Packing And Transportation

    Maintenance ACHINE PACKING AND TRANSPORTATION Always use the original package when transporting the machine. Failure to do so could void the warranty. 1 - Disconnect the machine from the telephone network (depends on model) and the mains plug. 2 - Remove the connection lead to the telephone line(depends on model) and the mains lead, the document feeder tray, the printer output tray and the paper tray;...

  • Page 104: Characteristics

    Maintenance HARACTERISTICS Device type: Office colour fax machine, fast operation with all Group 3 devices according to ITU-T recommendations. NIT CHARACTERISTICS Dimensions: Width: 440 mm Depth: 460 mm (without duplex option) Height: 460 mm (without stackers and 500 sheets paper feed tray) Weight: 14 kg Electric power supply:...
  • Page 105 Maintenance File format: - Image : TIFF-F for black/white documents and JPEG for color documents - PDF : monochrome et color ® - PCL 6 Emulation ( ) (depending on model or option) - SG Script (PostScript® level 2 language emulation and PostScript®...
  • Page 106 Maintenance 6-28...

  • Page 107: Safety

    Safety AFETY SAFETY WARNING Before powering on your unit, make sure the mains outlet it is connected to meets the requirements printed on the warning label on your unit, or on the separate power supply (depending on the model). This unit must not be installed on the floor. If your unit works with a separate Power Supply, use only the one delivered with your unit;...
  • Page 108 ONSUMABLES REFERENCES 251 435 803 Toner cartridge TNR 370 : 251 435 824 Drum cartridge DRM 370 : ONSUMABLE CHARACTERISTICS Toner cartridge: The standard toner cartridge can produce up to 6,000 pages (when printing on A4 paper with a 5% max.
  • Page 109 Data subject to change without notice *251444159A* Société anonyme à directoire et conseil de surveillance au capital de 36 405 229 e - 562 082 909 R.C.S. PARIS 27, rue Leblanc - 75512 PARIS CEDEX 15 - FRANCE http://www.sagem.com...

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