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Sagem MF5990dn User Manual

Sagem MF5990dn User Manual

Communications terminal
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MF5990dn
Agoris M943dn
User Manual

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  • Page 1 TELECOM MF5990dn Agoris M943dn User Manual...

  • Page 2: Dear Customer

    MF 5990dn - Agoris M943dn Dear Customer For your safety and comfort, we urge you to carefully read the chapter safety [ 112] before attempting use. Congratulations on your purchase of a new generation communications terminal. A multifunction device able to fax, print, copy and scan, your machine suits even the most demanding professional requirements.

  • Page 3: Table Of Contents

    MF 5990dn - Agoris M943dn Table of contents Fax reception settings ..........28 Configuring the fax server (optional) ......30 Advanced fax settings ..........31 Service default settings ........32 Dear Customer............ 2 Copy function default settings ........32 Rules for using symbols ........2 Fax emission default settings........
  • Page 4 MF 5990dn - Agoris M943dn Duplex photocopying ..........47 Receiving emails ..........69 Photocopy with toner saving ......47 Monitoring document emissions ....... 69 Elaborated photocopy .........48 Forcing an emission request ........70 Editing an emission request ........70 Identity card photocopy ........49 Deleting a document awaiting emission....
  • Page 5 MF 5990dn - Agoris M943dn GNU LESSER GENERAL PUBLIC LICENSE Removing paper jams..........96 Version 2.1, February 1999 ........125 Possible paper jam locations........96 Characteristics ..........138 Considerations for removing paper jams....97 Recommendations for the paper ..... 140 Scanner paper jam ............ 97 Paper tray paper jam..........

  • Page 6: Presentation Of The Machine

    MF 5990dn - Agoris M943dn Presentation of the machine Description of the machine Automatic document feeder (ADF) Paper reception stop Paper adjustment guide Main paper tray Automatic document feeder On/Off button Original document output Secondary paper tray Paper reception stop Toner cartridge access button Fingerprint reader Smartcard reader...

  • Page 7: Control Panel Description

    MF 5990dn - Agoris M943dn Power cable connection LAN connector LINE 1 In - telephone cable connection Slave USB connector (for PC) LINE 2 In - telephone cable connection Duplex module (depending on the model) Control panel description Description To access the machine's home screen To activate the Send Fax function To activate the Scan Document function To activate the Copy Document function...

  • Page 8: Installation

    MF 5990dn - Agoris M943dn Installation Consult the installation guide supplied with this option for installation instructions. To activate and configure this option, consult the section Perfume setting [ 23]. Packaging contents Installing the toner cartridge The packaging contains the components listed below: •...

  • Page 9: Loading Media

    MF 5990dn - Agoris M943dn 1 Remove the paper tray from the machine and place Note it on a flat surface. Make sure you remove the toner cartridge cover horizontally so as not to break it inside the toner cartridge. After removing the cover, do not shake the toner cartridge.

  • Page 10: Loading Paper Format Larger Than A4

    MF 5990dn - Agoris M943dn Loading paper format larger than A4 6 Fan the paper and even it up on a flat surface to prevent paper jams or skewed prints. The procedure for loading paper described in this section applies to all paper trays in the machine. Note If you are using paper format smaller than 7 Load the sheets into the paper tray with the print...

  • Page 11: Loading Transparencies Into The Paper Tray

    MF 5990dn - Agoris M943dn 5 Press on the longitudinal paper guide and slide it to 10 Replace the cover on the paper tray. Ensure that the required paper format. the cover is properly closed. 11 Replace the paper tray in the machine and push it 6 Press on the right lateral paper guide and slide it to in fully.

  • Page 12: Starting Up The Machine

    MF 5990dn - Agoris M943dn 3 Press the paper compression flap to lock it. Note The loading capacities depend on the thick- ness of the transparencies used. You can load up to 100 transparencies of standard thickness in the paper trays. 9 Replace the cover on the paper tray.

  • Page 13: Initial Configuration Of The Machine

    MF 5990dn - Agoris M943dn 7 Press the On/Off button to switch the machine on Note (position I). If you have the dual-line model, and you want to connect the machine to two dedica- ted telephone lines: a) Connect the end of the telephone line cable 1 to the L1 machine socket.
  • Page 14 MF 5990dn - Agoris M943dn 3 Press TYPE. Check that the paper type detected in 3 Select the required country from the list. Use the up and down arrows to scroll through the available each tray is correctly entered. To correct a paper countries.

  • Page 15: Getting To Know The Machine

    MF 5990dn - Agoris M943dn Getting to know Navigation path the machine To help know where you are in the menu arborescence, the upper frame of the screen displays the navigation path leading to the current menu. For example, to create a contact in the address book, the path is as follows: Please read this section carefully to get to know your 1 Press the MENU key to display the home screen.

  • Page 16: Presentation Of The Home Screen And Menus

    MF 5990dn - Agoris M943dn Refer to the specific chapters for these functions for more information on how they work and tips for using them: Button Description • Photocopying documents [ 46] ADDRESS Press this button to access the • Faxing documents [ 50] BOOK machine's address book and...

  • Page 17: Monitoring Of Operations And Communications In Progress

    MF 5990dn - Agoris M943dn To check or consult the operation data, just press the corresponding button. A detailed description window is Button Description displayed on the screen. In the event of simultaneous AUTHENTICATI The administrator may restrict actions, a selection list allows you to choose the operation access to certain machine you require.

  • Page 18: Using The Autofeed Scanner

    MF 5990dn - Agoris M943dn 3 Adjust the paper guides against the document. Inserting the document 1 Open the cover of the flatbed scanner. 2 Place your document with the side to be copied face down on the window respecting the indica- tions around the window.

  • Page 19: Logging In On The Machine

    MF 5990dn - Agoris M943dn • enter your 4-figure user code using the virtual key- board or the keypad. Setting Description • if you have recorded your fingerprint in your user ac- Multiple Scan deactivated. count (see Personalising your user account / The machine operates a single fingerprint), place your reference finger on the finger- scanning operation.
  • Page 20 MF 5990dn - Agoris M943dn Information Description Email Enter your email address if you wish to receive your fingerprint by email. You may then send documents securely from your computer for printing by attaching your fingerprint (see Secure printing [ 56]). Each time your email is changed, the machine automatically sends you your fingerprint if it is...

  • Page 21: Configuring The Machine And The Services

    MF 5990dn - Agoris M943dn Configuring the If user rights management is activated, and if access to the web server is restricted only to authorized user accounts: machine and the • the site will only accept a maximum of 5 users con- nected at once.

  • Page 22: Geographic Settings

    MF 5990dn - Agoris M943dn Setting winter / summer time Defining the language You can activate automatic management of winter and You can define two favourite languages to display the summer time. The time will be changed automatically on machine menus. To choose these two languages from the the last Sunday in March for the switchover to summer home screen, press LANGUAGE.
  • Page 23 MF 5990dn - Agoris M943dn Energy saving Option Description This function is used to activate machine standby when it WITHOUT At the end of a user operation, the is not in use. The time to switch the machine to standby machine returns to the home can be immediate or several minutes according to your screen.

  • Page 24: Paper Settings

    MF 5990dn - Agoris M943dn Paper settings Scanner / Printer Settings Scanner / Printer paper format The machine automatically detects standard paper formats. You may however use this setting to check and/ or specify the paper type and format in each paper tray. The paper format defined in this menu becomes the Defining the paper format default format of the main printing paper tray and the...

  • Page 25: Pc Printing Parameters

    MF 5990dn - Agoris M943dn PC printing parameters Parameters Description / Procedure POINT SIZE This parameter is used to set the To personalize PC printing parameters: default font height, in points (the 1 Press MENU. default font must be 2 Select SETTINGS > SCANN./PRINTER > PRINT proportional).

  • Page 26: Fax Emission Settings

    MF 5990dn - Agoris M943dn Defining the machine number Prefix length To define the length of the local prefix: To record the number of the machine: 1 Press MENU. 1 Press the MENU key. 2 Select SETTINGS > COMMUNICATION > FAX > 2 Select SETTINGS >...
  • Page 27 MF 5990dn - Agoris M943dn Emission report Parameter Description / Procedure You can print out an emission report for communications Emission heading If this function is active, all made via the telephone network. documents received by your correspondents will be printed You can choose between several criteria for printing out with heading containing your emission reports:...

  • Page 28: Fax Reception Settings

    MF 5990dn - Agoris M943dn manually force printing from the machine's print queue (see Printing received faxes in the memory [ 53]). Parameter Description / Procedure Number of call Number of attempts to be Number of copies backs made by the machine if emission fails.
  • Page 29 MF 5990dn - Agoris M943dn Printing of images For more information, consult the section PC functions [ 75]. This parameter is used to define the print format of image To select the reception mode: files (JPEG) inserted as attachments in received emails. 1 Press MENU.

  • Page 30: Configuring The Fax Server (Optional)

    MF 5990dn - Agoris M943dn 2 Select SETTINGS > COMMUNICATION > FAX > FAX SERVER. Parameter Description / Procedure The first settings appear on the screen. Use Reception If this function is active, all OTHER PARAMETERS to access all available heading documents received by the settings.

  • Page 31: Advanced Fax Settings

    MF 5990dn - Agoris M943dn 2 Enter the IP address for the fax server using the vir- 3 Press L1 DIALLING. 4 Select the type of telephone switchboard for tele- tual keyboard. Use the keys to pass from phone line L1 from the list. Press OK to confirm the one character to the next.

  • Page 32: Service Default Settings

    MF 5990dn - Agoris M943dn Service default settings Parameter Available settings SCALE 1:1, ZOOM or CONVERS. The machine allows you to define default values for some FORMAT Copy, Fax and Scan to parameters. ANALYSIS A5, A4, or LETTER The default values must be configured depending on the FORMAT habits of the people using the machine.

  • Page 33: Local Network Settings

    MF 5990dn - Agoris M943dn 1 Press MENU. 2 Select SETTINGS > COMMUNICATION > LOCAL Parameter Available settings NETWORK > ETHERNET > IPV4. QUALITY LIGHT, TEXT, HYBRID or 3 Press CONFIGURATION. PHOTO 4 Select AUTOMATIC from the options available in COLOUR YES or NO the list.

  • Page 34: Configuring Network Security

    MF 5990dn - Agoris M943dn Ethernet network communication speed Note By default, the machine is configured to adapt its The servers WINS1 and WINS2, used with communication speed automatically to that of the the network options, are used to access ma- Ethernet network.

  • Page 35: Configuring The Client Ftp Port

    MF 5990dn - Agoris M943dn 1 Press ACTIVATION. 3 Press SECURITY. 2 Select the required status, by pressing the check 4 Select the required encryption from the list. Press box. OK to confirm the new setting. 3 Press OK to confirm the new setting. 5 Press PORT.

  • Page 36: Configuring The Smtp Server

    MF 5990dn - Agoris M943dn 7 In TRAPS, activate / deactivate the alerts to be col- 2 Select SETTINGS > COMMUNICATION > lected and specify for the SNMP version of your SERVICES. network the community and the IP address of the 3 Press the required setting, RAW PRINT, LPR management station.

  • Page 37: Internet Settings Via The Telephone Line

    MF 5990dn - Agoris M943dn 8 Press ACTIVATION. Select the required connec- 16 Enter the number of the server port (from 1 to 65535) using the virtual keyboard or the number tion frequency using the table below. Press OK to pad.

  • Page 38: Accessing The Email Configuration Settings

    MF 5990dn - Agoris M943dn • email address • name or IP address of the SMTP (outgoing) and POP3 Parameter Description (incoming) servers AUTHENTIC Select in TYPE: • SMTP authentication settings ATION WITHOUT to deactivate SMTP authentication. Accessing the email configuration settings AS POP3 to activate SMTP au- thentication and retain the iden- 1 Press MENU.

  • Page 39: Pc Management

    MF 5990dn - Agoris M943dn PC Management Connecting to the server centre The connection to the server centre can be configured on Note the machine. This information will be supplied with your maintenance contract. This menu is only available if a PC is regi- To consult / configure the connection to the server centre: stered on the machine via the PC Kit.

  • Page 40: Printing Out A List Of Fonts

    MF 5990dn - Agoris M943dn Printing out a list of fonts Machine monitoring and activity counters At any time, you can print out a list of the character fonts installed on your machine. Communications log To print out a list of fonts: 1 Press MENU.

  • Page 41: Consumable Status

    MF 5990dn - Agoris M943dn Hardware and software information The usage counter for the scanner contains the following scan operations: The STATUS menu contains the machine's hardware and Counter Description software information which may be requested in the event Copy Number of scanned pages for of technical intervention or during a maintenance copy...

  • Page 42: Creating And Managing User Accounts

    MF 5990dn - Agoris M943dn Creating and 3. create user accounts To activate / deactivate user rights management: managing user 1 Press the MENU key. 2 Select SETTINGS > [OTHER PARAMETERS] > RIGHTS MANAGEMENT > ACTIVATION. accounts 3 Press ADMINISTRATION. Select the required sta- tus, by pressing the check box.

  • Page 43: Creating A User Account

    MF 5990dn - Agoris M943dn 1 Press the MENU key. 2 Select SETTINGS > [OTHER PARAMETERS] > Function Description / Procedure RIGHTS MANAGEMENT > CREATE USER. Select the required status: The list of properties of the new user account is EMISSION NO: any person can send faxes displayed on the screen.

  • Page 44: Modifying A User Account

    MF 5990dn - Agoris M943dn 3 Select the user account to modify and press OK. 4 Make the required modifications. Use the proce- Ownership Description dure for creating a user account for help in modify- Scanning Allocates the right to scan and ing the required properties.

  • Page 45: User Account Reports And Usage Counters

    MF 5990dn - Agoris M943dn User account reports and usage The machine sends the interim report of usage counters to the email address specified in the "Admin" counters user account. Resetting the usage counters User rights management allows you to monitor and assess the use of the machine's functions by means of monthly usage counters for each user.

  • Page 46: Photocopying Documents

    MF 5990dn - Agoris M943dn Photocopying This mode is only available for the autofeed scanner. documents Your machine allows you to make one or several photocopies. You can also configure numerous settings to make photocopies according to your needs. Choosing the photocopy options correctly Binding Binding means the way printed pages are bound together...

  • Page 47: Zoom

    MF 5990dn - Agoris M943dn Zoom The first settings appear on the screen. Use OTHER PARAMETERS to access all available settings. The zoom parameter is used to enlarge or reduce the 4 Press DUPLEX. original document. The zoom value is between 25% and 5 Select the required option from the list.

  • Page 48: Elaborated Photocopy

    MF 5990dn - Agoris M943dn User rights Note Assem- bled op- Description Access to functions depends on your user tion rights. To know which rights you have, con- The printer does not assemble the sult your machine administrator. copies of the original document. E.g.: If you make three copies of a Elaborated photocopy 10-page document, page 1 is copied...

  • Page 49: Identity Card Photocopy

    MF 5990dn - Agoris M943dn Identity card photocopy 7 Press PAPER TYPE. Select the paper type used from the list. Press OK to confirm. 8 Place your identity card or other official document Cancelling an operation against the flatbed scanner glass, as indicated be- Note low: You may cancel an operation at any time by...

  • Page 50: Faxing Documents

    MF 5990dn - Agoris M943dn Faxing To select a recipi- then... ent... documents from the 10 last Press BIS. recipients saved. Select the required recipient. Use the up and down arrows to view all recipients in the Sending faxes memory. 4 To add other recipients, press and specify the Simple emission...
  • Page 51 MF 5990dn - Agoris M943dn Quality Description To select a recipi- then... ent... FINE Resolution suitable for documents containing drawings or small from the address Press ADR BOOK then: characters. book Select the contact or list of contacts required from the SUPER Resolution suitable for documents address book entries.

  • Page 52: Deferred Emission

    MF 5990dn - Agoris M943dn Deferred emission Note This function allows you to send a document later. If you have already entered a recipient, but wish to delete it, use the keys to To plan a deferred emission: Cancelling an operation select it, and press to delete it.

  • Page 53: Receiving Faxes

    MF 5990dn - Agoris M943dn Receiving faxes Forcing an emission request To force sending or resend a fax that is on standby or has The reception of faxes depends on the configuration of been rejected: your machine. 1 Press FORCE. By default, the machine prints out the faxes as and when The faxes are identified by FAX.

  • Page 54: Printing Documents

    MF 5990dn - Agoris M943dn Printing (portrait or landscape) or apply a 180° rotation. • print several pages of the document on the same page (16 maximum), insert a surround, modify the lay- documents out. Printing in booklet mode allows you to print the doc- ument on double format paper of the specified docu- ment format.

  • Page 55: Advanced Tab

    MF 5990dn - Agoris M943dn • secure printing of the document by associating a 4- • select an overlay to be used. Ensure that the format figure code or a fingerprint. On receiving the print task, and orientation of the overlay to be used correspond to the machine does not automatically print the docu- the format and orientation of the document to print.

  • Page 56: Duplex Printing

    MF 5990dn - Agoris M943dn Duplex printing Receiving your fingerprint User rights To save and receive your fingerprint in the form of an Note electronic file: Note Access to functions depends on your user rights. To know which rights you have, con- sult your machine administrator.

  • Page 57: Launching Secure Printing

    MF 5990dn - Agoris M943dn Launching secure printing Cancelling a print in progress To launch secure printing from your computer: To cancel a print in progress: User rights 1 Press the key. Note A message asking you to confirm the cancellation Access to functions depends on your user appears on the screen.

  • Page 58: Print Out The List Of Saved Print Tasks

    MF 5990dn - Agoris M943dn The print queue allows you to perform the following operations: • Print out the list of saved print tasks • Force a print task • Edit the properties of a print task • Delete a print task Print out the list of saved print tasks To print out the list of print tasks saved in the memory by the machine for subsequent printing (held after printing):...

  • Page 59: Using A Usb Memory Key

    MF 5990dn - Agoris M943dn Using a USB Viewing the content of a USB key memory key When you insert a USB key into the machine, its content is immediately analyzed. The number of files present is displayed and the special menu USB KEY opens. You can connect a USB key to the machine.

  • Page 60: Printing Documents From A Usb Key

    MF 5990dn - Agoris M943dn The first settings appear on the screen. Use User rights Note OTHER PARAMETERS to access all available settings. Access to functions depends on your user 3 Press IMAGES to select the photos to print. rights. To know which rights you have, con- The image file selection window is displayed on sult your machine administrator.

  • Page 61: Saving A Document On A Usb Key

    MF 5990dn - Agoris M943dn 7 If you have selected documents to print on both sides, you can use the options DUPLEX and Note BINDING EDGE. To activate/deactivate duplex document printing, press DUPLEX. Check the box You can also access this function by pres- to select the required option.

  • Page 62: Analyzing The Content Of Your Usb Key

    MF 5990dn - Agoris M943dn 10 To change the contrast, press CONTRAST. Select the most suitable contrast for your document from the available options. Press OK to confirm. 11 If you use the autofeed scanner and your document is double-sided, press DUPLEX to activate / deac- tivate double-sided scanning of the document.

  • Page 63: Scanning And Sending Documents

    MF 5990dn - Agoris M943dn Scanning and To scan a document and send it as an attachment to an email address: Cancelling an operation sending Note You may cancel an operation at any time by documents pressing 1 Insert the document to scan (see section Inserting original documents [ 17]).
  • Page 64 MF 5990dn - Agoris M943dn 5 To add other recipients, press and specify the second recipient (see previous step). Repeat the Resolution Description operation for each recipient to add (maximum 10 LIGHT Low resolution. contacts or lists of contacts). TEXT Resolution suitable for documents Note containing text.

  • Page 65: Scan To Ftp

    MF 5990dn - Agoris M943dn Scan to FTP To select an FTP then... address... The Scan to FTP function allows you to scan a document from the address Press FAVOURITE then: in JPEG, PDF or Secure PDF format and place it on an book favourites Select the required con- FTP server, for archiving for example.

  • Page 66: Scan To Smb

    MF 5990dn - Agoris M943dn 18 To activate / deactivate the Multiple Scan option, press MULTIPLE ANALYSIS. Select the option Format Description YES to activate or NO to deactivate it (see Using the Multiple Scan option correctly [ 18]). Press IMAGE The file is sent in format: OK to confirm.
  • Page 67 MF 5990dn - Agoris M943dn When no directory is entered, the files are stored directly in the root directory of the shared directory To select an SMB then... on the destination PC. address... 10 To customize the name of the attachment, press defined in an Press ADR BOOK then: FILE NAME.

  • Page 68: Scan To Pc

    MF 5990dn - Agoris M943dn 15 To change the contrast, press CONTRAST. Select 5 Press to send the document. the most suitable contrast for your document from User rights the available options. Press OK to confirm. Note 16 If you use the autofeed scanner and your document is double-sided, press DUPLEX to activate / deac- tivate double-sided scanning of the document.

  • Page 69: Stopping An Emission In Progress

    MF 5990dn - Agoris M943dn Receiving emails 7 To change the contrast, press CONTRAST. Select the most suitable contrast for your document from the available options. Press OK to confirm. 8 If you use the autofeed scanner and your document Emails are automatically received via the local network or is double-sided, press DUPLEX to activate / deac- at each internet connection, if this is configured on the...

  • Page 70: Forcing An Emission Request

    MF 5990dn - Agoris M943dn Print out a document awaiting emission The emission queue allows you to: • Force a request (on standby or rejected) to be sent • Edit the recipient(s) for an emission request (on stand- To print out a document awaiting emission: 1 Press PRINT A DOCUMENT.

  • Page 71: Address Book

    MF 5990dn - Agoris M943dn Address book Cancelling an operation Note You may cancel an operation at any time by You may build up an address book by creating contacts and lists of contacts. You can create up to 500 contacts, pressing which can be grouped in 32 contact lists.

  • Page 72: Editing A Contact

    MF 5990dn - Agoris M943dn 3 Select the contact to edit from the scroll down list. Note You can also enter the contact's name directly us- ing the virtual keyboard. Press OK to confirm the selection. For communications on a good quality tele- The contact properties appear on the screen.

  • Page 73: Creating A List Of Contacts

    MF 5990dn - Agoris M943dn A list can contain correspondents with a fax number and / The list of contacts has been created. Press MENU to or a network address (email, FTP or SMB address). exit the address book. The machine ignores the contacts in a list that do not have Editing a list of contacts the appropriate contact details when sending a fax (contacts without a fax number) or an email (contacts...

  • Page 74: Accessing Contacts On The Ldap Server

    MF 5990dn - Agoris M943dn Accessing contacts on the LDAP You may only import address books that have been exported from the machine. server To import the address book: When the LDAP function is activated and configured on Note the machine, you can send documents to contacts Importing an address book fully deletes the declared in the LDAP server directory.

  • Page 75: Pc Functions

    MF 5990dn - Agoris M943dn PC Functions Installing the software This section describes the following installation Introduction procedures: • complete installation of the Companion Suite Pro soft- ware; The Companion Suite Pro software allows you to connect • installation of drivers only using the Companion Suite a personal computer to a compatible multifunction Pro software;...

  • Page 76: Installing Drivers Using The Companion Suite Pro Software

    MF 5990dn - Agoris M943dn 5 The production installation screen appears. Click 10 The next screen appears indicating the progress of on All products. the installation. 11 When the installation is complete, restart your PC when necessary to update the system files. The Companion Suite Pro is now installed on your PC.
  • Page 77 MF 5990dn - Agoris M943dn 4 Click on Install products. 8 To continue the installation, you must read and ac- cept the software license proposed. 5 The production installation screen appears. Click on Customized. 9 Click on Next. 10 Select Install Drivers in the list and click on Next. 6 Click on Companion Suite Pro LH2.

  • Page 78: Manual Installation Of The Drivers

    MF 5990dn - Agoris M943dn Installing PostScript printer drivers 13 A screen indicates the progress of the installation. If you wish to install PostScript print drivers on your multifunction machine: 1 Connect to the Adobe website (http:// www.adobe.com/support/downloads/ product.jsp?product=44&platform=Windows) and download the appropriate universal driver installer.

  • Page 79: Activating Utilities And Applications

    MF 5990dn - Agoris M943dn Peripheral management This tab displays the list of peripherals managed by the Adding a peripheral connected to the network You can connect your multifunction machine to the network. Note The Companion Suite Pro software must be installed for this operation.
  • Page 80 MF 5990dn - Agoris M943dn Selecting the current peripheral Note Only one peripheral can be connected at a time. Only peripherals found on the same local sub-network as the PC are automatically You can select the current peripheral by clicking on the detected and displayed.

  • Page 81: Displaying The Status Of Consumables

    MF 5990dn - Agoris M943dn 2 Select the required scan mode from the scroll down list. Option Description Mail PDF When a Scan to PC is done from the peripheral, your email application is opened and the document scanned is attached as an attachment to a new message.

  • Page 82: Links

    MF 5990dn - Agoris M943dn Links 1 Click on the Scan to icon or press the SCAN key on your machine. 2 If you press the SCAN key on your machine, you The Links tab allows you to access various configuration will then have to select Scan to PC.

  • Page 83: Printing

    MF 5990dn - Agoris M943dn Printing 3 Personalize the advanced scan properties by click- ing on the link Adjust the quality of the scanned picture. The Laser HFFv2 print driver is automatically installed on your PC when you install the Companion Suite Pro software.

  • Page 84: Fax Communications

    MF 5990dn - Agoris M943dn Fax communications Sending a fax Sending a fax from the hard disk or from the Fax communications enables you to: machine • send documents by fax, from your machine's scan- ners, the hard disk or your PC screen; •...

  • Page 85: Receiving A Fax

    MF 5990dn - Agoris M943dn If you wish, you can consult your emission request in the 5 To attach a cover page, select the Cover page tab outbox. and check the box With cover page. Select the cover page you want to include in the drop down Sending a fax from an application menu or create a new one.

  • Page 86: Fax Settings

    MF 5990dn - Agoris M943dn • requests which have been rejected (failed calls). The reception log contains the following information: • the fax sender; • the date of reception of the fax; • the type of reception (on the machine or on the PC); •...

  • Page 87: Cover Page

    MF 5990dn - Agoris M943dn Description of the Fax parameters tab case, part of the information on the cover page can be entered by the user on the emission request. A cover page template must be created before sending a document using it.
  • Page 88 MF 5990dn - Agoris M943dn 3 Add the recipients to the list of recipients. Click on The background image is created in the folder C:\Pro- the tab Advanced options and select the resolu- gram Files\Companion Suite Pro LH2\Docu- tion Fine as indicated below: ments\FAX\Temporary and has the file extension .fax.
  • Page 89 MF 5990dn - Agoris M943dn Description of the Cover page tab A window opens containing the cover page tem- plate you created: 3 Click on the icon to display the fields available. Option Description Name of the Name of the page selected by cover page default or the name of the page you have chosen to use.

  • Page 90: Uninstalling The Software

    MF 5990dn - Agoris M943dn Uninstalling the software Uninstalling drivers using the Companion Suite Pro software This section describes the following procedures: Run the uninstall programme from the menu Start > All • complete uninstallation of the Companion Suite Pro programmes >...
  • Page 91 MF 5990dn - Agoris M943dn 5 Select the Laser HFFv2 driver and click on 3 Select Uninstall in the menu and click on the Remove. mouse. 4 Click on OK to confirm the deletion. 5 In the sub-menu Other devices, select HFFv2 and click on the right button of the mouse.

  • Page 92: Maintenance And Incidents

    MF 5990dn - Agoris M943dn Maintenance and Cleaning incidents The presence of dust, dirt and paper debris on the external surfaces and inside the printer may hinder its operation. We recommend you clean it regularly. Cleaning the outside of the printer Maintenance Clean the outside of the printer using a soft cloth soaked General information...
  • Page 93 MF 5990dn - Agoris M943dn List of authorised and prohibited cleaning products You may use... NEVER USE Water Acetone Vinegar (mixed with Ethyl alcohol water) Ethyl acid Isopropyl alcohol Ammonia Benzene Methyl chloride 4 Remove the toner cartridge. 1 Press the On/Off button to switch off the machine (position 0) and disconnect the mains power cable.

  • Page 94: Replacing Consumables

    MF 5990dn - Agoris M943dn Cleaning the paper feed rollers 1 Remove the paper tray from the machine and place it on a flat surface. The accumulation of paper dust and other debris on the paper feed rollers may cause paper feed problems. Cleaning the paper feed rollers on the automatic feeder Clean the paper feed rollers on the automatic feeder...
  • Page 95 MF 5990dn - Agoris M943dn Note Note Always use the smart card provided when Make sure you remove the toner cartridge replacing the toner cartridge. The smart cover horizontally so as not to break it inside card contains the information required to re- the toner cartridge.

  • Page 96: Servicing

    MF 5990dn - Agoris M943dn Replacing the perfume cartridge You must now declare the replacement of this consumable: Administrator rights Replace the perfume cartridge when the machine Note displays the message THE PERFUME CARTRIDGE IS You must have machine administrator rights AT THE END OF ITS LIFE: REPLACE IT.

  • Page 97: Considerations For Removing Paper Jams

    MF 5990dn - Agoris M943dn Considerations for removing paper jams If necessary, remove all paper trays installed in or- der to access the jammed paper. Remember the following indications when you try to remove a paper jam: • If paper jams occur frequently, try using another type of paper, replacing the paper with paper from another ream, airing the pile before inserting it in the printer or turning it over.

  • Page 98: Fuser Unit Paper Jam

    MF 5990dn - Agoris M943dn 4 Close the cover of the duplex module. 4 Open the rear cover. 5 Open and close the access flap to the toner car- WARNING tridge. The fuser unit may reach very high tempe- ratures during operation. To avoid injury, do not touch this zone.

  • Page 99: Toner Cartridge Paper Jam

    MF 5990dn - Agoris M943dn 7 Check that the levers located on the machine's rear 3 Lift up the flatbed scanner and open the access flap cover have returned to their initial position, as illus- to the toner cartridge. trated below: 8 Close the cover of the duplex module.

  • Page 100: Storage

    MF 5990dn - Agoris M943dn 7 Close the access flap to the toner cartridge and Administrator rights lower the flatbed scanner. Note You must have machine administrator rights to access this function. To install the update from the integrated website: 1 Go to the integrated website (see Remote configuration [ 21]).

  • Page 101: Troubleshooting

    MF 5990dn - Agoris M943dn Troubleshooting The following sections describe problems you may encounter and the corrective actions you can implement to resolve them. Some solutions may require cleaning or replacing certain machine components. If the corrective action suggested does not solve the problem, contact a maintenance technician. Troubleshooting The table in this section exhaustively presents the problems that may occur and the corrective actions you can implement to solve them.
  • Page 102 MF 5990dn - Agoris M943dn Symptom Possible cause Solution The message THE A toner cartridge is defective. Replace the defective toner cartridge with a new TONER toner cartridge. CARTRIDGE IS The printed pages are highly See the consumable specifications described in NEARLY EMPTY charged with toner.

  • Page 103: Troubleshooting Paper Jams

    MF 5990dn - Agoris M943dn Troubleshooting paper jams Frequent paper jams in a specific zone mean that this zone requires cleaning, servicing or repair. Frequent paper jams may also occur if you are not using a compatible support. Symptom Possible cause Solution Several sheets The media is not correctly...

  • Page 104: Troubleshooting Print Quality Problems

    MF 5990dn - Agoris M943dn Troubleshooting print quality problems The table and illustrations in this section exhaustively present print quality problems that may occur and the corrective actions you can implement to solve them. If the corrective action suggested does not solve the problem, contact a maintenance technician. Symptom Possible cause Solution...
  • Page 105 MF 5990dn - Agoris M943dn Symptom Possible cause Solution Pale and fuzzy The media used is not compatible Only use compatible media supports (see print (format, thickness, type, etc.). Recommendations for the paper [ 140]). The media used is damp. Check the ambient humidity in the media storage room.
  • Page 106 MF 5990dn - Agoris M943dn Symptom Possible cause Solution Black spots on the The media used is not compatible Only use compatible media supports (see printed page (format, thickness, type, etc.). Recommendations for the paper [ 140]). The toner cartridge is defective. Remove the toner cartridge and check its condition.
  • Page 107 MF 5990dn - Agoris M943dn Symptom Possible cause Solution Image not suffi- The media used is damp. Check the ambient humidity in the media storage room. ciently fixed Remove the loaded media and replace it with dry media. Image is easily The media used is not compatible Only use compatible media supports (see smudged...
  • Page 108 MF 5990dn - Agoris M943dn Symptom Possible cause Solution Creased printed Envelopes may be creased Open the cover of the duplex module by lifting the latch. envelopes depending on the type used. Lift up the inner lever on the top left of the machine's rear cover.

  • Page 109: Smart Card Incidents

    MF 5990dn - Agoris M943dn Symptom Possible cause Solution Printing on The transparencies used are not Only use compatible media supports (see transparencies compatible (format, thickness, Recommendations for the paper [ 140]). lacks clarity type, etc.). The transparencies are not Remove the transparencies from the paper tray and align correctly loaded in the paper their front edges.

  • Page 110: Sending Failure

    MF 5990dn - Agoris M943dn Sending failure You can: • wait for the machine to attempt to send the document again; • send the document again immediately via the emission queue (see section Forcing an emission request [ 53]); • cancel the operation by deleting the corresponding request from the emission queue (see section Deleting a document awaiting emission [ 53]).
  • Page 111 MF 5990dn - Agoris M943dn Internet codes Code Meaning Reason / Solution No provider response Modem cannot connect to the service provider. If the error is systematic, check the call number for the service provider and possibly the machine's prefix. Cannot connect to service The service provider has refused the connection, the service is provider...

  • Page 112: Safety

    MF 5990dn - Agoris M943dn Safety Safety Instructions Before connecting your machine, check that the mains plug to which you are connecting the machine complies with the indications on the information label (voltage, current, frequency of electricity network) on the machine. This machine must be connected to a single-phase mains power supply.

  • Page 113: Position Of Safety Labels On The Machine

    Certifications in Europe CE The CE mark applied to this product indicates the declaration of conformity of Sagem Communications SAS with the applicable directions of the European Union, as per the dates indicated: 12 December 2006: Directive 2006/95/EC amended. Harmonization of the laws of Member States relating to low-voltage equipment.

  • Page 114: Location Conditions

    MF 5990dn - Agoris M943dn Location conditions By choosing an appropriate location, you will preserve the longevity of the machine. Ensure that the selected location has the following characteristics: • Choose a well-ventilation location. • Ensure that the air vents located on either side of the machine and at the back of the Duplex module, are not ob- structed.

  • Page 115: Precautions For Using The Touch Screen

    MF 5990dn - Agoris M943dn • If liquid or a metal part accidentally penetrates the machine, switch it off immediately, disconnect the mains cable and contact your retailer. Otherwise, you may be exposed to a risk of fire or electric shock. •...
  • Page 116 MF 5990dn - Agoris M943dn • When disconnecting the mains cable from the wall socket, always pull on the plug (and not the cable). • Ensure that paper clips, staples and other small metal parts do not fall into the machine. •...

  • Page 117: Handling And Moving The Machine

    MF 5990dn - Agoris M943dn Handling and moving the machine Shocks during handling During printing, the paper tray, paper feeder, trap and other machine parts should not be subjected to any shocks. Moving the machine When moving the machine, it should be lifted, not dragged. •...

  • Page 118: Environment

    The international ENERGY STAR® programme aims at promoting the development and awareness of low-consumption office equipment. As an ENERGY STAR® partner, Sagem Communications SAS has determined that this product meets the ENERGY STAR® directives in terms of energy savings. Your machine comes with a timer which switches to Energy saving mode after the last copy/print, configured to 5 or 15 minutes depending on the model.

  • Page 119: License

    MF 5990dn - Agoris M943dn License • This license allows you to use the Software on personal computers connected on a local area network. You may only use the Software to print on one multifunction printer, and you may not lend or transfer Software usage right to third parties.

  • Page 120: Registered Trademarks

    MF 5990dn - Agoris M943dn Registered trademarks Given the permanent evolution in technology, Sagem Communications SAS reserves the right to change the technical characteristics indicated for this product at any time, without prior notice, and/or to interrupt the production of this product.

  • Page 121: Software Licenses

    MF 5990dn - Agoris M943dn Software licenses This product comprises software code developed by third parties, including software code subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). The terms of the GPL and LGPL, as well as information on obtaining access to the GPL Code and LGPL Code used in this product, are available at: www.sc-itportal.com/fs The GPL Code and LGPL Code used in this product is distributed WITHOUT ANY WARRANTY and is subject to the...
  • Page 122 MF 5990dn - Agoris M943dn another language. (Hereinafter, translation is included without limitation in the term "modification".) Each licensee is addressed as "you". Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program).
  • Page 123 MF 5990dn - Agoris M943dn unless that component itself accompanies the executable. If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.
  • Page 124 MF 5990dn - Agoris M943dn WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.

  • Page 125: Gnu Lesser General Public License Version 2.1, February 1999

    MF 5990dn - Agoris M943dn GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA. Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 126 MF 5990dn - Agoris M943dn frequent case is that a free library does the same job as widely used non-free libraries. In this case, there is little to gain by limiting the free library to free software only, so we use the Lesser General Public License. In other cases, permission to use a particular library in non-free programs enables a greater number of people to use a large body of free software.
  • Page 127 MF 5990dn - Agoris M943dn These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Library, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works.
  • Page 128 MF 5990dn - Agoris M943dn whatever changes were used in the work (which must be distributed under Sections 1 and 2 above); and, if the work is an executable linked with the Library, with the complete machine-readable "work that uses the Library", as object code and/or source code, so that the user can modify the Library and then relink to produce a modified executable containing the modified Library.
  • Page 129 MF 5990dn - Agoris M943dn It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices.
  • Page 130 MF 5990dn - Agoris M943dn warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU Lesser General Public License for more details. You should have received a copy of the GNU Lesser General Public License along with this library; if not, write to the Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA.
  • Page 131 MF 5990dn - Agoris M943dn The precise terms and conditions for copying, distribution and modification follow. TERMS AND CONDITIONS 0. Definitions. "This License" refers to version 3 of the GNU General Public License. "Copyright" also means copyright-like laws that apply to other kinds of works, such as semiconductor masks. "The Program"...
  • Page 132 MF 5990dn - Agoris M943dn covered work. This License acknowledges your rights of fair use or other equivalent, as provided by copyright law. You may make, run and propagate covered works that you do not convey, without conditions so long as your license otherwise remains in force.
  • Page 133 MF 5990dn - Agoris M943dn Corresponding Source for all the software in the product that is covered by this License, on a durable physical medium customarily used for software interchange, for a price no more than your reasonable cost of physically performing this conveying of source, or (2) access to copy the Corresponding Source from a network server at no...
  • Page 134 MF 5990dn - Agoris M943dn Notwithstanding any other provision of this License, for material you add to a covered work, you may (if authorized by the copyright holders of that material) supplement the terms of this License with terms: a) Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License;...
  • Page 135 MF 5990dn - Agoris M943dn Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts. You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License. For example, you may not impose a license fee, royalty, or other charge for exercise of rights granted under this License, and you may not initiate litigation (including a cross-claim or counterclaim in a lawsuit) alleging that any patent claim is infringed by making, using, selling, offering for sale, or importing the Program or any portion of it.
  • Page 136 MF 5990dn - Agoris M943dn work licensed under version 3 of the GNU Affero General Public License into a single combined work, and to convey the resulting work. The terms of this License will continue to apply to the part which is the covered work, but the special requirements of the GNU Affero General Public License, section 13, concerning interaction through a network will apply to the combination as such.
  • Page 137 MF 5990dn - Agoris M943dn This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. You should have received a copy of the GNU General Public License along with this program.

  • Page 138: Characteristics

    MF 5990dn - Agoris M943dn Characteristics Device type: professional machine, rapid, operating with all group 3 appliances according to UIT-T recommendations. Physical characteristics Machine Dimensions (excluding options): Width: 505 mm Depth: 571 mm Height: 684 mm Weight: Approx. 38 kg Additional paper tray (2 maximum) Dimensions: 421x510x143 mm...
  • Page 139 MF 5990dn - Agoris M943dn Peripheral characteristics Type: Colour scanner Autofeed capacity: 70 sheets (80 g/m²) Colour depth: 48 bits Optical resolution: 600 dpi Software compatibility: TWAIN, WIA Flatbed scanner format: Maximum length: A4 Maximum width: Letter Print media Main paper tray: Capacity: maximum 550 sheets of standard paper (80 g/m²...

  • Page 140: Recommendations For The Paper

    MF 5990dn - Agoris M943dn Communication Communication speed: In group 3: 33600 / 14400 / 12000 / 9600 / 7200 / 4800 / 2400 bps The effective transmission duration for an A4 page varies from a few seconds to about one minute (depending on the quality of the line, the modem speed, the quantity of information on the original and the resolution), without taking into account the exchange initialisation procedure.

  • Page 141: Which Paper Formats Can Be Used

    MF 5990dn - Agoris M943dn Which paper formats can be used? Format Main tray Tray Support Duplex Millimetres (inches) and additional secondary Letter 215.9 x 279.4 (8.5 x 11.0) Legal-13 215.9 x 330.2 (8.5 x 13.0) Legal-14 215.9 x 355.6 (8.5 x 14.0) Statement 139.7 x 215.9 (5.5 x 8.5) Executive...

  • Page 142: Thick Paper

    MF 5990dn - Agoris M943dn • Paper pre-printed on another machine: – pre-printed on an ink jet printer, – pre-printed on a monochrome or colour laser printing and copying system, – pre-printed on a thermal printer, – pre-printed on another printer or fax machine. •...

  • Page 143: Fine Paper

    MF 5990dn - Agoris M943dn Fine paper First test the fine paper to be used to ensure acceptable print quality. Main and additional paper tray Secondary paper tray Capacity Up to 550 sheets depending on Up to 150 sheets depending on thickness.

  • Page 144: Labels

    MF 5990dn - Agoris M943dn Labels A sheet of labels is comprised of a front side (printable surface) and an adhesive back, covered with a protective film: • The front side must meet standard Paper specifications. • The front must fully cover the protective side, without allowing any adhesive to show on the surface. You can print continuous sheets of labels but depending on the media used and the printing environment, paper feed problems may occur.

  • Page 145: Transparencies

    MF 5990dn - Agoris M943dn Transparencies It is possible to print continuously on transparencies, but feed problems may occur due to the media quality, the accumulation of static electricity and the print environment. Before starting printing transparencies, print out a test on standard paper to check page formatting. Main and additional paper tray Secondary paper tray Capacity...

  • Page 146: Page Margins

    MF 5990dn - Agoris M943dn On Banner paper, the bottom margin is 10 mm. Printable surface for envelopes Envelopes have a flap zone that is not guaranteed which varies according to type. Marker Description Non printable surface 4 mm (0.157") Surface not guaranteed Surface guaranteed Page margins...
  • Page 147 Sagem Communications SAS Printing Terminals Business Unit 250, route de l'Empereur 92848 Rueil-Malmaison cedex - FRANCE www.sagemcom.com...

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