Sagem MF 3620 SMS User Manual
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Sagem MF 3620 SMS User Manual

Sagem MF 3620 SMS User Manual

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User's manual
F@x™ Laser
Non contractual document
F@x™ Internet
User's Manual - Rev. A
SMS F@x™
*251274544*
Société anonyme à directoire et conseil de surveillance au capital de 36.044.360 e - 562 082 909 R.C.S. PARIS
27, rue Leblanc - 75512 PARIS CEDEX 15 - FRANCE
http://www.sagem.com

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  • Page 1 F@x™ Internet User’s Manual - Rev. A SMS F@x™ *251274544* Société anonyme à directoire et conseil de surveillance au capital de 36.044.360 e - 562 082 909 R.C.S. PARIS 27, rue Leblanc - 75512 PARIS CEDEX 15 - FRANCE http://www.sagem.com...
  • Page 2 0DFKLQH RYHUYLHZ Adjustable paper guide Scanning cover Document feeder Scanned document tray & 21680$%/(6 5()(5(1&(6 Control panel Chipcard reader Printed sheet output tray Toner cartridge TNR 736: 251 222 454 Printer top cover Drum cartridge DRM 736: 251 222 462 Printer top cover release button Support (option)
  • Page 3 1. "Fax Messages" indicator: key: attachment to a mail entered at the On: the fax machine is set to fax-TAD mode keyboard. Blinking: message received in fax-TAD mode key: contrast setting 2. "Line" icon: 14. key: print functions list On: communication in progress key: broadcast fax Blinking: communication being established key: Manual line taking...
  • Page 4 You have acquired a telecommunication terminal device of the newest generation and we would like to congratulate you on your choice. Both a laser fax machine and a terminal with access to the Internet, your machine is the answer to all your most demanding professional needs. In the following user’s manual both models in this product series are described: •...
  • Page 5 1-10 1-10 1-10 1-10 1-11 1-12 1-12 1-13 1-13 1-13...
  • Page 6 3-10 3-10 3-10 3-10 3-11 3-11 3-11 3-12 3-12 3-12 3-13 3-14 3-15 3-16 3-16 3-17 3-17 3-17 3-17 3-18 3-18 -II-...
  • Page 7 5-10 5-10 5-10 5-10 5-10 5-11 5-11 5-11 5-11 5-11 5-11 5-12 5-12 5-13 5-14 5-15 5-15 5-15 5-16 5-16 5-17 5-17 5-18 5-18 5-19 5-19 5-19 5-20 -III-...
  • Page 8 5-20 5-20 5-21 5-21 5-21 5-22 5-22 5-22 5-22 5-23 5-23 5-23 6-13 6-13 6-13 6-14 6-15 6-15 6-15 6-15 6-15 6-16 6-18 6-18 6-19 6-21 6-21 6-22 6-23 6-23 6-24 -IV-...
  • Page 10 Installation Remove the plastic bag and peel off the shipping tape from the back of the printer. Take the paper cassette out of the plastic packaging and remove the adhesive strip which serves as a protection for the cover during transportation.
  • Page 11 Installation Remove the two transportation guards in the paper feed inlet as well as the adhesive tape. Carefully push the paper cassette as far as it will go into the printer shaft by inserting it into the guide rails on the left and the right (see the following illustration). Once the cassette has been inserted it can no longer be removed.
  • Page 12 Installation Face-down tray Paper guide Manual feed tray Top cover release button 250-sheet paper tray Power switch Tray 2 cover Tray 2 Second paper cassette (500-sheet second unit (option) cassette) Face-up/Face-down selection switch Power cord socket Printer’s port connector Toner cartridge (pre-installed) Drum cartridge (pre-installed)
  • Page 13 Installation A proper location helps to ensure that your printer provides you with the long service life for which it is designed. Double-check to make sure that the location you select has the following characteristics. • Choose a location that is well-ventilated. •...
  • Page 14 Installation • Never try to remove any secured panel or cover. The interior of the printer contains high-vol- tage circuitry which creates the danger of electrical shock when exposed. • Never try to modify the printer. Doing so creates the danger of fire or electrical shock. •...
  • Page 15 Installation Remove the cover of the paper cassette and push the two paper guides apart. Insert the paper (max. 250 sheets with 80 g/m ) into the cassette with the side to be printed facing upwards. Press the paper guides together so that they are close to the edge of the paper and then replace the cover of the paper cassette.
  • Page 16 Installation Caution - The manual paper feed only permits you to insert one page at a time. Please insert only one sheet between the paper guides. Remark If the paper output is to take place via the front document tray, set the selector switch to the top position (a). If the paper output is to take place at the back of the printer, e.g.
  • Page 17 Installation Remove the second paper cassette unit and Place the printer on top of the base unit. tray 2 from their packaging. Make sure to align the coupling pins of the base unit with the holes located Remove the plastic packaging and all underneath the printer.
  • Page 18 Installation Remark Be sure to use both hands whenever tray 2 is removed from or inserted into the second paper cassette unit. Check the presence of the following items: • Printer main power connection cord • Scanner • Telephone line cord •...
  • Page 19 Installation Before you turn on the device the flat-bed scanner must be unlocked. The locking/unlocking mechanism is to be found under the scanner unit on the left: Raise the scanner unit a little. Pull out the unlocking flap, see illustration A. Remark If it is necessary to transport the scanner unit it is recommended to lock the flat-bed scanner in the "Park"...
  • Page 20 Installation Plug end of the connection cord (3) into the jack of the fax machine (F) and the other end into the printer’s jack (C). Plug end of the main power cord (2) into its jack on the fax machine (A) and the other end into the printer’s jack (D).
  • Page 21 Installation Make sure that the power switch is in the I (On) position. Caution - Plug only the power pack supplied with your machine into the port (A) by means of the main power cord (2). Plug end of the telephone line (4) into its jack on the fax machine (E), and the other end into the wall telephone socket.
  • Page 22 Installation For this reason the supplied microchip card must be read before the terminal is used. The screen indicates: INITIALIZATION INSERT GAUGE CARD Insert the chip card (or gauge card) in the card reader as shown below: Flèche verte The following indications appear on the screen of the scanner unit: INITIALIZATION OF CONSUMABLES ? CONFIRM = OK...
  • Page 23 The navigator gives you access to the menus visible on screen. This navigator has 5 keys and allows you to move around within the menus of your machine.
  • Page 24 Quick usage Enter the main menu. Select the next line in the menu. Select the previous line in the menu. Go to the following menu. Return to the previous menu. Confirm and exit from the current menu. Exit without confirming from the current menu.
  • Page 25 Quick usage Delete a character on the left of the cursor without moving the cursor. Confirm your entry and return to the initial screen. The screen has 4 lines of 20 characters. The cursor shows the line you selected. F---- FUNCTION DIRECTORY SETUP For menus with more than three choices, use the arrows...
  • Page 26 Quick usage In the selected menu, move the cursor , with the arrows to place it in front of the sub-function desired. F2----SETUP DATE TIME YOUR NUMBER YOUR NAME Validate your choice by pressing O You may print the functions list (key ) to know the number of a function. From the stand-by mode: Press the M key, and enter the numbers of the required functions one after another.
  • Page 27 Quick usage 2 : S AIN MENU ETUP Nb of copies for received documents p. 3-6 OPIES PC R Choice for PC reception p. 3-7 ECEPTION : 26 Network ETWORKS ETWORK 2611 Network type ( p. 3-2 ETWORK ABX OR Dialling prefix activation REFIX 2621...
  • Page 28 Quick usage 5 : P AIN MENU RINT : 51 Print functions list p. 5-15 UNCTIONS : 52 Print Tx and Rx logs p. 5-15 : 53 Print the directory (see M IRECTORY : 54 Print user parameters p. 5-16 ETUP : 55 Printing commands list (see M...

  • Page 29: Table Of Contents

    Quick usage 9 : I AIN MENU NTERNET : 91 Select internet Service Provider p. 3-12 ROVIDER : 92 p. 3-11 Setting of internet service provider p. 3-12 ONNECTION 9211 Providers phone number ALLING UMBER 9212 Providers identifier DENTIFIER 9213 Providers password ASSWORD Setting the E_mail address...
  • Page 30 Quick usage...
  • Page 31 To obtain quality transmissions (incoming and outgoing), it is recommended to properly set your machine. At any moment you may change the date and time of your fax machine. To change the date and time: : 21 - S ETUP Enter one after another the numbers of the required time and date, (for example for November 8, 2003 at 9h33, press 0,8,1,1,0,3,0,9,3,3) then validate by pressing key O...
  • Page 32 Settings Your fax offers to print out your name on every document it transmits if you saved your name and if the machine is set with (refer to paragraph Technical parameters, page 3-7). ENDING EADER To save your name: : 23 - S ETUP OUR NAME Enter your name (20 characters max) then validate with the key O...
  • Page 33 Settings To select the network: : 202 - S ETUP EOGRAPHIC ETWORK Select the required option and press the O key to confirm. This setting enables you to choose a language other than that imposed by the OUNTRY setting. To select the language: : 203 - S ETUP EOGRAPHIC...
  • Page 34 Settings • , no transmission report, however, your fax notes all transmissions that took place in ITHOUT its log, (refer to paragraph Logs, page 5-15) • , a report is printed with each transmission, LWAYS • , a report is printed only if the transmissions failed or if completely abandonned. N ERROR At each transmission report from the memory, a reduced version of the first page is automatically combined.
  • Page 35 Settings The Fax answering machine allows you to keep confidential all documents in storage and to avoid always printing them at reception. The "Fax Messages" indicator lets you know the state of your Fax answering machine: • Light on: the answering machine is on. •...

  • Page 36: Menu

    Settings To select the reception mode : : 253 - S ETUP ECEPTION WITHOUT APER and validate your choice with O Select the option APER ITHOUT APER Remark The lack of paper is indicated by a beep and a message on the screen. Then received faxes are stored in memory (icon "Fax messages"...
  • Page 37 Settings : 255 - S / PC R ETUP ECEPTION ECEPTION If you have a PC kit, this menu will enable you to select the machine you wish to receive the documents on: • the fax machine, • PC, • the PC, if available, otherwise the fax machine. For more details, please report to the instruction manual provided with this kit.
  • Page 38 Settings 8 - S 1 - W ITHOUT TANDBY Choosing the printer standby delay: the printer will ELAY INUTES switch to standby after a delay (in minutes) of 3 - D 15 M ELAY INUTES NON-operation or during the period of time of your 4 - D 30 M ELAY...
  • Page 39 Settings 74 - E 1 - W When the fax receives an e-mail with an attachment RASE AILBOX and cannot treat it, it erases the message of the ISP (valid if there is no MBX, prints and transmits to the message sender, a F@x™...
  • Page 40 Settings We recommend you to carry out a manual configuration of your Internet F@x™ machine. The automatic configuration of the local network settings may be considered if your local network features a DHCP or BOOTP server that can dynamically assign addresses to the peripheral devices present on the LAN.
  • Page 41 Settings These names, which can be used with the network options, are used to identify your Internet F@x™ machine from a PC connected to a local network (for instance with the name "IMP-NETWORK-1" : 2636 - S ETUP ETWORKS OCAL ETWORK ETBIOS : 2637 - S...

  • Page 42: Menu : 92 - Init

    Settings • server, allows you to identify IP address of Internet SMTP providers (send) and POP3 (MBX reception) and the address of DNS PRIMARY and DNS SECONDARY providers. The server address is made up of 4 groups of 3 digits maximum separated by dots. If the ISP is , the parameters are automatically given after the connection and mailbox THER...

  • Page 43: Menu

    Settings Your machine has two types of settings: • Connection type and frequency to your ISP. an Internet connection is established every day at 09h00, URING IMES 12h30 and 17h00 (default values). (1.) an Internet connection is established every 3 hours ERIODIC (default value).
  • Page 44 Settings : 942 - I / TX T NTERNET ETTINGS connections and press O Select one of the options to confirm. MMEDIATE URING : 945 - I NTERNET ETTINGS EPLY DDRESS The applications use by default the E-mail address of the fax machine as the return path address when processing electronic messages.

  • Page 45: Menu

    Settings : 96 - I NTERNET ORT MESSAGES press O Select option PC O The E-mails are neither polled nor printed and they may be used with a computer. At each connection, the number of E-mails in your mailbox is displayed on the screen. : 96 - I NTERNET ORT MESSAGES...

  • Page 46: Menu

    Settings : 97 - I / F@ NTERNET X TO and press O Select your choice Type the access code to this service F@x™ to Fax (4 digits) and press O Type the prefix for international access (00 for example), and press O Type the country code (44 for example) and press O Type eventually the local prefix needed for faxes connected to a private auto switch (PABX) (refer to paragraph Local prefix, page 3-3).
  • Page 47 Settings An automatic connection to the Internet depends on how your machine is programmed and more particularly on the standard settings. (refer to paragraph Standard settings, page 3-13). If you do not wish to use the Internet functions: : 91 - I NTERNET ROVIDER Select...
  • Page 48 Settings As delivered, your machine is ready to use. You can check all initialisation parameters with: : 42 - S ERVICE To send an SMS to a mobile phone: Press the Write your SMS by means of the Qwerty keypad To do so, you have a true editor at your disposal: Ö...
  • Page 49 Settings • If appears, then the SMS has been put on hold and a further attempt will take place a couple of minutes later. To immediately execute or cancel transmission, refer to paragraph Transmission waiting queues, page 5-9. • To check the SMS has been sent properly, you may print the transmission/reception log 52 - P , p.
  • Page 50 Settings 3-20...
  • Page 51 Your fax lets you create a directory by memorizing subscriber records and subscriber lists. • Your machine can store up to 250 subscriber records with names and phone numbers. • You may also group several names to build a subscriber list with up to 32 subscriber lists. A subscriber list is made from the subscriber records already stored.
  • Page 52 Directory If your subscriber number has both listed, the validation key ( or @) will MAIL determine if the document will be sent via the telephone network or via Internet. : 11 - D IRECTORY Your fax has just created a new record, fill in by first entering your subscriber’s name then validate with O Remark You can stop record creation at any time by pressing...
  • Page 53 Directory : 12 - D IRECTORY Your fax machine has just created a new list, fill in by first entering the name of this list then validate with O Press to confirm your entry. Remark You can stop list or record creation at any time by pressing Your subscriber list ID number will automatically appear on the screen, if you wish to modify this number you may do so by choosing another free number and validate with O The cursor being on L...
  • Page 54 Directory : 13 - D IRECTORY EE OR ODIFY Select the subscriber list (L) validate your choice with O Select the L menu and press the key, in order to display the field OMPOSITION , and add or delete the correspondent as shown in the table hereafter: NTER LEMENTS Enter the subscriber ID number you wish to add and validate with...
  • Page 55 Directory : 14 - D IRECTORY ANCEL The directory appears in alphabetical order. Select the subscriber record or subscribers list (L) you wish to delete and validate with O Press again the O key to confirm your deleting. The record or list is deleted from the directory. You may print all the numbers stored in the directory, including all the existing subscriber record or subscribers lists.
  • Page 56 Directory The electronic file containing the data in the directory must be structured into lines or records each comprising five fields separated from one another by a unique character (a tab stop, a comma or a semi-colon). The lines themselves are separated by a carriage return character. A unique identifier in your directory, up to 20 characters long.
  • Page 57 Directory The rate is coded on a number, see the following board: Rate code number 1200 2400 4800 7200 9600 12000 14400 33600 Caution - You must always enter the field separator character, even if one or more of the fields are left blank.
  • Page 58 Directory You may also export a directory from a fax machine as a text file, and send it to any mail client (be it PC or fax based), in the form of an e-mail attachment entitled directoryxxx.csv. To export the directory, : 18 - D IRECTORY XPORT...
  • Page 59 The faxes sent via the Switched Telephone Network STN are sent from the feeder or the memory. Documents sent via Internet are first memorized and sent at the time of Internet connection. All fax transmissions which take place via the public telephone network are in black-and-white. You can send black-and-white documents (in the TIFF format) or colour documents (in the JPEG format) via the Internet.
  • Page 60 Operation Document tray Paper guide Place your original documents in the document feeder: - face down, - first page under the stack. Set the paper guide to the document width. Once the operation is over, take your original documents back on the scanned document receptacle.
  • Page 61 Operation • Fine mode, symbolized by Fine at the bottom of the display screen. To be used for documents with drawings or small characters. • Super Fine mode, symbolized by SFine at the bottom of the display screen. To be used for documents with very fine or small character drawings (only if fax reception can process).
  • Page 62 Operation You may call back a number among the last 10 subscribers fax numbers or Internet previously dialled. Press key The screen displays the last number called. Use keys of the navigator to eventually select another number. Press key @ then The screen displays the last E-mail address used.
  • Page 63 Operation This function allows you to transmit a document at a different time. To program a postponed transmission you need to identify the subscriber number, transmission time, feeder type and number of pages. To delay the transmission time of your document : Position the document (refer to paragraph Positioning the document, page 5-1).
  • Page 64 Operation This function allows you to hear, thanks to the machine speaker, the dialling operation during a fax transmission. In that case, the maximum transmission rate will be 14400 bps. This function allows for example: • to hear if the subscriber’s fax is engaged and so, choose the moment when the line is clear to launch the document transmission, •...
  • Page 65 Operation Position the document (refer to paragraph Positioning the document, page 5-1). Enter the addressee’s E-mail address or choose your dialling mode (refer to paragraph Dialling, page 5-3). Adjust the contrast and the resolution if necessary (refer to paragraph Choosing the resolution/the contrast, page 5-2).
  • Page 66 Operation • to move in the text from one word to another, press key C and one of the keys of the navi- gator. • to go to the next line, use key Then, you can choose between two options: Send directly the keypad mail.
  • Page 67 Operation This function lets you obtain a recap of all documents in queue, for transmission, including those in deposit or in delayed transmission, etc. It allows you to: • consult or modify the waiting queue. In this waiting queue the documents are coded the following way: Order number in the queue / document status / subscriber’s telephone number.
  • Page 68 Operation : 61 - C OMMANDS ERFORM Select the document in the waiting queue and validate your choice with O immediateley perform the selected transmission. : 64 - C OMMANDS RINT In the waiting queue select the desired document and validate your choice with O : 65 - C OMMANDS RINT...
  • Page 69 Operation Document reception via the Internet is automatic at each Internet connection. You can receive a black-and-white document (in the TIFF format) or a colour document (in the JPEG format). The receipt of faxes via the public telephone network takes place invariably in black-and-white when the connection has been established.
  • Page 70 Operation Positon the document face down (refer to paragraph Positioning the document, page 5-1). Press key Enter the desired number of copies and press O to validate. , then press O Choose the resolution with keys UALITY HOTO validate. Set the desired zoom value 25 % to 400 % with keys and the numerical keypad, then press O to validate.
  • Page 71 Operation To access to the settings : 84 - A DVANCED UNCTIONS RINT Select the scanner ( for the sheet-feed scanner, for the flat-bed CIS S CCD S CANNER CANNER to be set and pres O scanner) or the to confirm. RINTER Use keys of the navigator to scroll the described hereafter settings you want to...
  • Page 72 Operation Set desired brightness with keys Validate your setting by pressing key O If you want to shift the side margins of your document to the left or to the right: Adjust the left / right margin shift (in steps of 0.5 mm) with keys Validate your setting by pressing key O If the printed document still appears too dark after setting the scanner, you can make it lighter.
  • Page 73 Operation The logs of the outgoing and incoming faxes include the last 30 transmissions which the device has made (sending and receiving). An automatic print out will take place after every 30 subscribers. However, you may request a print out at any time. Each log (incoming or outgoing) contains a table with the following information: •...
  • Page 74 Operation At any moment, you may print the list of your fax’s parameter settings to control any changes possibly made to the default parameters. Printing the machine settings: : 54 - P RINT ETUP Your fax prints the list of stored parameters. You may memorize a sequence of keys (for example, to send directly a fax to one or multiple subscribers, to call this subscriber or to get access to a specific menu, etc.).
  • Page 75 Operation At any time, you may consult the activity counters of your machine. To get access to the counters of the machine: : 82 - A DVANCED UNCTIONS OUNTERS These counters indicate the number of: • printed pages, : 821 - A DVANCED UNCTIONS OUNTERS...
  • Page 76 Operation Insert the document to deposit in the feeder. 34 - F and validate with O Select M OLLING Choose the type, according to the table below: Select EEDER EMORY Select the black and white mode and validate with O IMPLE If necessary, adjust the contrast and validate with O Enter the number of pages that you wish to deposit.
  • Page 77 Operation There are five restrictions to the use of your fax: • interlocking of received documents printing (refer to paragraph Fax answering machine, page 3-5), • keypad interlocking, • numbers interlocking • internet parameters interlocking • barring the SMS service. The operator access parameters are condifential;...
  • Page 78 Operation This function locks dialling and the numerical keypad is disabled. Transmissions are only possible from numbers included in the directory. You can still send mails by typing in the addressee’s address (if this has no numbers in it). To access the number interlocking option : 813 - A DVANCED UNCTIONS...
  • Page 79 Operation There are 32 mailboxes (MBX), enabling you to transmit documents in complete confidence thanks to an access code (named code MBX), to all subscribers equipped with a fax compatible to yours. MBW 00 is public. It is handled directly by the terminal to record the messages of the fax TAD as soon as this is put into service.
  • Page 80 Operation The MBX is initialised. If you wish to initialise another, press C and repeat the same procedure. To exit this menu press AILBOXES : 71 - M AILBOXES NITIALISE Select one MBX out of the 31 MBX or enter directly the number of this MBX, validate your choice with O Enter the code of this MBX, if there is one, and validate with O Select the menu...
  • Page 81 Operation Insert the document in the fax machine’s feeder. 72 - M and validate with O Select M AILBOXES OLLING Select one MBX out of the 31 MBX or enter directly the number of this MBX , validate your choice with O The document is placed in the feeder and saved in the selected MBX.
  • Page 82 Operation 5-24...
  • Page 83 To ensure the best operating conditions for your fax, it is recommended to regularly clean the inside. For normal usage, please respect the following rules: • Never leave the cover open unless required. • Protect the machine from direct sunlight. •...
  • Page 84 Maintenance To replace the toner cartridge, proceed as shown below. When the display shows: CHANGE TONER <OK> TO CONFIRM 1 - Turn the printer off using the switch located on its left-hand-side. 2 - Fold open the tray on the top cover. 3 - Press the latch of the top cover to open it.
  • Page 85 Maintenance Caution - The fusing unit located inside the printer may become very hot during operation. Avoid any contact with it, or you may injure yourself. Fusing unit 4 - Remove the old toner cartridge. Caution - In order to protect the environment, do not throw away the spent toner cartridge.
  • Page 86 Maintenance 5 - Remove the new toner cartridge from its box. Hold it firmly with both hands and shake t alternately in the directions shown by the arrows in the diagram below. 6 - Holding the cartridge by its handle, slide it into the printer. Ensure that the four pins (two on either side) are properly aligned with the grooves in the printer.
  • Page 87 Maintenance The cartridge will click into position once it is correctly installed. 7 - Shut the top flap by pressing it down gently but firmly until it locks into position. Turn the printer back on using the switch located on its left-hand-side. Press O on the scanner keypad.
  • Page 88 Maintenance Insert the SmartCard gauge into the appropriate slot ensuring that the chip is oriented as shown in the drawing below. Flèche verte The display of the scanner keypad shows the following (assuming black toner cartridge): RENEW BLACK (B) TONER? CONFIRM = OK CANCEL = C Press O...
  • Page 89 Maintenance Caution - If the following message appears check whether the right side of the microchip card was inserted (green arrow): CARTE ILLISIBLE CHANGER SENS To replace the drum cartridge, proceed as shown below: When the display shows: CHANGE DRUM <OK>...
  • Page 90 Maintenance 3 - Press the latch of the top cover to open it. Caution - the fusing unit located inside the printer may become very hot during operation. Avoid any contact with it, or you may injure yourself. Fusing unit...
  • Page 91 Maintenance 4 - The drum cartridge is located underneath the toner cartridge. Remove the toner cartridge from its housing compartment and place it safely out of the way. 5 - Remove the old drum cartridge, and take the new cartridge out from its cardboard box. Caution - Warning: In order to protect the environment, do not throw away the spent drum cartridge.
  • Page 92 Maintenance 6 - Install the drum cartridge into the printer, ensuring that the pins on the cartridge are aligned with the grooves in the printer. Remark Use the colour-coded stickers marked " ", which are located both on the drum cartridge and the inside of the printer.
  • Page 93 Maintenance The toner cartridge will click into position once it is correctly installed. 8 - Shut the top flap by pressing it down gently but firmly until it locks into position. Turn the printer back on using the switch located on its left-hand-side. Press O on the scanner keypad.
  • Page 94 Maintenance Insert the SmartCard gauge into the appropriate slot ensuring that the chip is oriented as shown in the drawing below. Flèche verte The display of the scanner keypad shows the following (assuming black toner cartridge): RENEW DRUM? CONFIRM = OK CANCEL = C Press O on the scanner keypad.
  • Page 95 Maintenance When one or more vertical lines appear on transmitted copies or faxes, do the following steps: Open the scanning cover of the sheet-feed scanner by pressing the open key (A). Clean the transparent scanning glass (B) with a soft lint-free cloth soaked with alcohol.
  • Page 96 Maintenance Cleaning the outside of the printer with a satured smooth duster of neutral domestic detergent. 1- Turn off the printer and unplug the power cord. 2- Close the face-down tray. 3- Press the top cover release button and open the top cover. 4- Remove the toner cartridge and the drum cartridge.
  • Page 97 Maintenance You can perform this operation when the quality of photocopied documents is no longer satisfactory. : 80 - A DVANCED UNCTIONS ALIBRATION Insert a blank page into the sheet-feed scanner and press O to confirm. Remark Since the page you insert will be used to define the quality of subsequent copies, it must be free from any visible defects.
  • Page 98 Maintenance The fax machine makes at most 5 automatic redials. The non-transmitted document is automatically deleted from the memory and a transmission report is printed. The report contains a failure code and gives the cause for transmission failure (see the communication error codes). The communication error codes appear in the logs and transmission reports.
  • Page 99 Maintenance Code 13 - Memory full Your fax can no longer receive since its memory is full: there are too many received unprinted documents or too many documents in the transmission line. Print the received documents and delete or transmit immediately the documents in the transmission line.
  • Page 100 Maintenance Code 46 - Trans. server disconnected The SMTP server for sending mail is disconnected. The service is temporarily unavailable; try again later. Code 47 - Reception server disconnected The POP3 server for mail reception is disconnected. The service is temporarily unavailable; try again later.
  • Page 101 Maintenance Open the cover. PAPER JAM Remove the sheet jammed between the tray and the heater. INTERNAL TRAY Disconnect the terminal and plug it back again. CHECK PRINTER:XX If the problem persists, contact your supplier. Check paper size (A4/Letter...) CHECK PAPER Inside the printer Follow the procedure below in order to remove paper jammed in the printer.
  • Page 102 Maintenance Between the drum cartridge and the fusing unit 1) Free the end of the page. 2) Remove the sheet of paper by pulling it out below the fixing unit. Remark Do not touch the image transfer roller (black roller at the bottom of the printer). Reinstall the drum cartridge and the toner cartridge (refer to paragraph Replacing cartridges, page 6-2).
  • Page 103 Maintenance In the vicinity of the paper cassette In the vicinity of the cassette and the paper compartment (option) When a paper jam occurs, the following message appears on the control panel screen EMOVE OCUMENT If jams often occur in a specific part of the unit, the latter needs to be checked, cleaned or repaired. Open the scanning cover of the sheet-feed scanner by pressing key (A).
  • Page 104 Maintenance Remove the jammed paper (B) without tearing it up. Then, close the scanning cover of the sheet-feed scanner. At switch-on nothing appears on screen Check that the mains cable is plugged in, and check the mains plug if necessary. The message is displayed.
  • Page 105 Maintenance You are not able to send an SMS Check the configuration settings of your server. Check whether the telephone number which has been entered corresponds with the dialling settings. Check whether the SMS service is available on the telephone line being used. Device type: Office fax machine, fast operation with all group 3 devices according to ITU-T recommendations.
  • Page 106 Maintenance Reading system: Optronics reading, CIS (sheet-feed scanner) and CCD (flat-bed scanner) (*) Model 3620 only Print type: Laser printing on plain paper Communication rate: For group 3: 33600/14400/12000/9600/7200/4800/2400 bps The effective transmission duration for an A4 page ranges from a few seconds to approx. one minute (depending on the line quality, the modem speed, the quantity of information in the original and the resolution) (*) Without taking into account the initialisation exchange procedure.

  • Page 107: Safety Warning

    Safety SAFETY WARNING This unit must not be installed on the floor. Before powering on your unit, make sure the mains outlet it is connected to meets the requirements printed on the warning label on your unit, or on the separate power supply (depending on the model).
  • Page 108 Safety...

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