Faxes Cannot Be Received - Konica Minolta 7115F Instruction Manual

13

Faxes Cannot Be Received

Symptom
The received fax is not clear.
The received fax is blank.
Faxes cannot be received
automatically.
Black streaks appear through
the copy.
13-6
Possible Cause
Paper that does not meet
specifications has been
used.
The paper is damp.
The toner is empty.
There is a problem with the
telephone connection or
with the caller's fax
machine.
The toner is empty.
The caller sent the back of
the fax pages.
The machine is set to
receive faxes manually.
The memory is full.
Some error occurred.
There is a problem with the
telephone connection or
with the caller's fax
machine.
Troubleshooting
Remedy
Use paper that meets
specifications. (p. 3-39)
Replace the paper.
(p. 12-1)
Replace the toner bottle
with a new one. (p. 12-5)
Check that the machine can
make clean copies. If it can,
have the caller send the fax
again.
Replace the toner bottle
with a new one. (p. 12-5)
Contact the caller.
Set the machine to
automatic reception.
(p. 10-45)
Load paper if it is empty,
and then print the faxes
stored in the memory.
Follow the instructions in
any messages that appear
on the display. (p. 12-18)
Check that the machine can
make clean copies. If it can,
have the caller send the fax
again.
Konica 7115F/7118F