When Faxing Is Not Performed Correctly; Faxes Cannot Be Sent - Konica Minolta Di1610f Advanced Information

When a Message Appears
8.12

When Faxing Is Not Performed Correctly

Faxes Cannot Be Sent

Symptom
The document cannot be
scanned.
The document was scanned
at an angle.
The fax received by the
recipient is not clear.
The fax received by the
recipient is blank.
Faxes cannot be sent
automatically.
Di1610f
Possible Cause
The document is too thick.
The document is too thin or
too small.
The Original Glass is dirty.
The document is not
positioned correctly.
The document is not
positioned correctly.
The Original Glass is dirty.
The text in the document is
too faint.
There is a problem with the
telephone connection or with
the recipient's fax machine.
The document was sent with
the front side facing down
(while using the Automatic
Document Feeder).
The fax number is wrong.
A number specifically for
telephone calls is being
dialed.
There is a problem with the
recipient's fax machine (it is
out of paper, it is not set to
receive faxes automatically,
it is turned off, etc.).
Remedy
Position the document on the
Original Glass to send it.
(p. 5-14)
Position the document on the
Original Glass to send it.
(p. 5-14)
Wipe the glass with a soft,
dry cloth. (p. 9-6)
Adjust the Document Guide
Plates for the size of the
document. (p. 5-12)
Position the document
correctly. (p. 5-12 and
p. 5-14)
Wipe the glass with a soft,
dry cloth. (p. 9-6)
Adjust the scanning contrast.
(p. 7-57)
Check that this machine can
make clean copies. If it can,
try sending the fax again.
Load the document with the
front side facing up, and then
try sending the fax again.
(p. 5-12)
Check the fax number.
Check the number.
Contact the recipient.
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