Handle a media jam
Introduction
When a media jam occurs, one of the steps to solve the problem is to cut the jammed
media. The printer operator panel displays the following message.
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How to cut the media
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Step
Action
1
Use your right hand to push down
the metal plate that guides the
media. Use your left hand to cut the
media from left to right with the
knife behind the front cover.
2
Place the knife back into the
original position. Again, push down
the metal plate that guides the
media.
Remarks
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Handle a media jam
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