Sale Transactions - Ingenico EFT930G User Manual

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10. Sale Transactions

At the READY PROMPT you may be asked to "Key in the amount" of the sale or to "insert or swipe"
customer card.
If the card is a Chip card, please see 'Sale (Card Inserted)'.
If the customer's card has been swiped, please see 'Sale (Card Swiped)'.
If the customer's card is a Contactless card and is to be used for a Contactless transaction, please see
'Sale (Contactless)'.
Sale (Card Inserted)
The terminal will check the card. If the customer presents
a card which supports multiple card schemes you may be
required to choose which card scheme to use.
1. Your terminal may be configured to allow Cashback, if
Cashback is required press the GREEN button. If Cashback is
not required press the YELLOW button and continue from step
3.
2. If Cashback was required, enter the Cashback amount and
press the GREEN button.
3. Hand the terminal to the customer. The customer should
enter their PIN, as they do so asterisks will appear on the
screen. Now press the GREEN button.
4. If numbers are entered incorrectly during this process use
the YELLOW button to delete and then re-key the correct PIN.
Note: Removing the card will VOID the transaction.
5. The terminal will now print a receipt which the
CUSTOMER must retain for their records.
Tear off the receipt and press the GREEN button to
continue. Should you require a reprint of the receipt press the
MENU button.
6. You will now be prompted to remove the customer's card.
The terminal will then print a MERCHANT receipt which must
be kept for your records.
7. Press the GREEN button and the terminal will return to
the READY prompt. If a re-print is required press the MENU
button.
Note: Depending on the terminal configuration the full card
number may not be printed on the receipts.
SALE
Checking Card
Please Wait...
SALE
Cashback?
Enter = YES
PWCB
Key in Cash Amount
and then press ENTER
Amount
PIN ****
Cardholder to key PIN
Enter=OK
Clear=REKEY
Amount
PIN: ACCEPTED
RETURN TERMINAL
Do NOT Remove Card
Tear OFF
CUSTOMER RECEIPT
Press ENTER if OK
Press MENU to Reprint
SALE
Please Remove Card
Tear off
MERCHANT RECEIPT
Press ENTER if OK
Press MENU to Reprint
Clear = NO
0.00
55.00
55.00
Page 11

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