Ingenico EFT930 User Manual

Ingenico EFT930 User Manual

Payment terminal ingenico eft930 wireless series
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EFT930 Wireless Series
INGENICO – 192 avenue Charles de Gaulle – 92200 Neuilly sur Seine - FRANCE
Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95
www.ingenico.com

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Summary of Contents for Ingenico EFT930

  • Page 1 EFT930 Wireless Series INGENICO – 192 avenue Charles de Gaulle – 92200 Neuilly sur Seine - FRANCE Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95 www.ingenico.com...
  • Page 2: Table Of Contents

    4.3.2. SAM3/SAM4 or SIM ___________________________________________________________ 10 4.3.3. MMC or SD Memory Card ________________________________________________________ 11 4.4. Paper roll ___________________________________________________________ 12 4.4.1. Mains characteristics of INGENICO paper roll ________________________________________12 4.4.2. Installing paper roll _____________________________________________________________12 4.5. Battery _____________________________________________________________ 14 4.5.1. Main characteristics ___________________________________________________________ 14 4.5.2.
  • Page 3 7. Standards ___________________________________________________ 30 8. Troubleshooting _____________________________________________ 33 9. Annex ______________________________________________________ 34 This symbol indicates an important Warning. This symbol indicates a piece of Advice. • EFT930 Wireless Series 3/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 4: Introduction

    Introduction We hope that you will be fully satisfied with your new terminal EFT930. This terminal comes in different models: EFT930G, EFT930B, EFT930P, EFT930W. Please read this guide to understand and make the best use of your terminal. It presents you the necessary information about use, installation, maintenance, safety and security recommendations.
  • Page 5: Overview Of The Eft930

    153 x 87 x 33 mm (L x w x h) Power supply unit Weight About 100g 2pole sockets 1 A The power supply unit is specially fitted for INGENICO terminals. • EFT930 Wireless Series 5/36 Copyright © 2009 Ingenico...
  • Page 6: Keyboard Details And Functionality

    If you wish to increase or to decrease the contrast of the characters displayed on screen, press simultaneously in order to decrease the contrast, or in order to increase the contrast. Keep pressing the keys as long as necessary. • EFT930 Wireless Series 6/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 7: Reading Card

    (as shown on the picture) The terminal behavior for the cardholder may very Active depending on: zone • The terminal environment • Local usage (language…) • EFT930 Wireless Series 7/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 8: Switching Off The Terminal

    Installing the terminal on the base Connecting the terminal on the base Place the EFT930 between the flanges on its base so that the contacts of the EFT930 engage on the contacts provided on the base (see picture below). Using the modem base Once installed, the base modem is designed to always be plugged into the mains network and be connected to a telephone line.
  • Page 9: Installation

    -20°C to +55°C Max relative humidity 85% at +55°C 4.2. Terminal connections • There are 2 USB connectors on the left side of the EFT930 Wireless terminal. (See below picture) Mini-USB Host A* Connector used for Mini-USB Slave B* USB Key, etc…)
  • Page 10: Installing Modules

    • Close the cover corner position Use a piece of adhesive tape to grip the SAM for easier and faster removal. • EFT930 Wireless Series 10/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 11: Mmc Or Sd Memory Card

    Be sure to put the cut corner as indicated on the figure • Close the lower cover flap The terminal supports SD and SDHC up to 4GB Cut corner position • EFT930 Wireless Series 11/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 12: Paper Roll

    4.4.2. Installing paper roll • Open the paper compartment by lifting the catch located at the rear of the EFT930 and pull the cover to the rear of the terminal. • Insert the paper roll in the compartment following the directions shown on the below picture •...
  • Page 13 Press simultaneously on both upper corners of the paper flap, until it clips into position Level paper ADVICE If you insert a new roll, tear off the first length (one complete turn). • EFT930 Wireless Series 13/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 14: Battery

    . Charging is automatic • A completely discharged battery requires up to 8 hours for a complete recharge according to the type of battery • EFT930 Wireless Series 14/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 15 • Connect the power supply unit to the power supply mains network • Check to see if the battery symbol is flashing (=battery charging) • EFT930 Wireless Series 15/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 16: Changing The Battery

    4.5.4. Changing the battery It is imperative to use a battery authorized by Ingenico. There is danger of explosion if battery used is not approved by Ingenico. • Remove the portable from its base • Turn it off by pressing simultaneously...
  • Page 17: Base

    Connect the power supply unit F to the base socket H. • Connect the power supply unit F to the main network socket E. • EFT930 Wireless Series 17/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 18: Base Modem

    Socket I : SELV circuit: Since these links are Safety Extra Low Voltage circuits, they must be interconnected to units which have interfaces powered by the same type of circuits. Turn off the terminal prior to connecting the base to the appropriate network. • EFT930 Wireless Series 18/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941...
  • Page 19 WARNING Switch off the terminal prior to connecting the base to the appropriate network. • EFT930 Wireless Series 19/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941...
  • Page 20: Base Ethernet (Eft930P)

    RS232 (cash register, local loading tool…) Level RS 232/V28 J =Ethernet connection K = PC L = USB cable M = USB connection N = Ethernet cable • EFT930 Wireless Series 20/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 21: Base Bluetooth Modem

    RS232 (cash register, local loading tool…) Level RS 232/V28 J = telephone handset output K = PC L = USB cable M = USB link • EFT930 Wireless Series 21/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 22 I = 1 RS232 (cash register, local loading tool…) Level RS 232/V28 J =2 RS232 K = PC L = USB cable M = USB link • EFT930 Wireless Series 22/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 23: Base Bluetooth Ethernet (Eft930B)

    RS232 (cash register, local loading tool...) Level RS 232/V28 J =Ethernet connection K = PC L = USB cable M = Ethernet connection N = Ethernet cable • EFT930 Wireless Series 23/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 24: Base Bluetooth Ethernet Modem (Eft930B)

    RS232 - Level RS 232/V28 and USB connection J = 1 RS232 (cash register, local loading tool, etc.) K = PC L = Ethernet cable M = Ethernet connection • EFT930 Wireless Series 24/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 25: Usb/Rs232 Cable For Base Bem

    Software – configured framing USB 1.1 Local loading tool POS integration Cash register Connections Check reader/editor examples Computer External modem RS 485 converter unit • EFT930 Wireless Series 25/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 26: Base Ethernet Modem (Eft930P)

    RS232 - Level RS 232/V28 and USB connection J = 1 RS232 (cash register, local loading tool, etc.) K = PC L = Ethernet cable M = Ethernet connection • EFT930 Wireless Series 26/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 27: Usb/Rs232 Cable For Base Em

    Software – configured framing USB 1.1 Local loading tool POS integration Cash register Connections Check reader/editor examples Computer External modem RS 485 converter unit • EFT930 Wireless Series 27/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 28: Recommendations

    Disconnect the EFT930 power supply block adapter the electrical mains network. Lithium battery The EFT930 is fitted with a lithium battery which can only be accessed and serviced by a qualified technician. The EFT930 is fitted with battery specially designed for this terminal.
  • Page 29: Telephone Call

    6.2. Telephone call You have an urgent call to make while the EFT930 is occupying the line. In order to get a dial tone: Place the handset in the hang up position and: press the red key (=cancel)
  • Page 30: Standards

    (Low Voltage Directive) EN 301489-1-17 /08-2000 According to 89/336/EEC (EMC Directive) EN 300 328 v1.4.2 /12-2000 According to 1999/5/EC (R&TTE Directive) EFT930 with CLESS EN 301489-3 /08-2000 According to 89/336/EEC (EMC Directive) EN 300 333-2 /06-2001 According to 1999/5/EC (R&TTE Directive) EN 50357;EN50364 /2001...
  • Page 31 To assure that the product is collected and recycled with respect to the environment, you must contact your supplier (in defect, contact the Ingenico local office or the commercial head office in charge of your country on www.ingenico.com, « contact us » page).
  • Page 32 For body worn operation, this phone has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the device a minimum of 0 mm from the body. • EFT930 Wireless Series 32/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941...
  • Page 33: Troubleshooting

    Possibly adjust the paper roll following the instructions in this manual (section 4.4 “Installing the paper roll”) • Check the type of paper used (thermal paper must be used) • EFT930 Wireless Series 33/36 Copyright © 2009 Ingenico 9000001568 R11 000 02/941 All rights reserved...
  • Page 34: Annex

    Annex Accessories list • 293507957 : ATEX holster (EFT930 B & W) • 251957768 : Car charger 12/24V - 750 mAh (EFT930G) • 251646310 : Power travel adapter • 251360796 : CE power supply unit • 251957747 : US power supply unit (PSU) •...
  • Page 35 188818505 : USB Adapter (from USB to mini USB) 15 cm • 188800045 : USB Cord (A-mini-B) 1.5 m black • 251118051 : Carrying case (EFT930) • 251360788 : Battery pack NiMH standard • 252117847 : Battery pack Li-Ion standard •...
  • Page 36 INGENICO. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of INGENICO. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to INGENICO for the confidentiality of that information.

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