Related Manuals for Ingenico AXIUM EX8000
Summary of Contents for Ingenico AXIUM EX8000
- Page 1 AXIUM EX8000 User Guide www.ingenico.com 13-17 rue Pagès, 92150 Suresnes – France Banks and Acquirers International Holding, SAS / 814 767 216 RCS Nanterre...
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Page 2: Table Of Contents
1. Introduction ................. 3 2. Presentation ................4 2.1 Contents of the box ..........................4 2.2 Overview of AXIUM EX8000........................ 5 2.3 Key Locations and Functions ......................8 2.4 Touch Panel ............................. 8 3. Use of the terminal ..............9 3.1 Power on/Power off the terminal ...................... -
Page 3: Introduction
1. Introduction We hope that you will be fully satisfied with your new AXIUM EX8000 terminal. Read this guide to understand and make the best use of your terminal. It presents you the necessary information about use, installation, maintenance, safety security recommendations. -
Page 4: Presentation
WARRANTY/SECURITY Use only the power supply included with the product to ensure best performance and safety. Maintenance should only be provided by Ingenico authorized technician. Failure to comply with these instructions will void the manufacturer’s responsibility. This symbol indicates an important Warning. -
Page 5: Overview Of Axium Ex8000
This user guide WARNING The power supply unit provided with your equipment is specially designed for INGENICO AXIUM EX8000 terminal. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal. - Page 6 7) Magnetic card reader 8) Bar code illumination light 9) Bar code scanner 10) Bar code scanner indicator light 11) Contactless landing zone 12) Power key 13) Scan key AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS All rights reserved...
- Page 7 290g (including battery) Weight 170 X 80.6 X 19mm / 6.7 x 3.17 x 0.75 in Dimension (L x W x H) 100-240VAC/50-60Hz Class II Electrical mains network AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS All rights reserved...
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Page 8: Key Locations And Functions
Three virtual keys at the bottom of the 6-inch screen: Menu, Home and Back keys. 2.4 Touch Panel The AXIUM EX8000 is equipped with touch panel that allows input via finger or with the use of a stylus. AXIUM EX8000 Copyright©... -
Page 9: Use Of The Terminal
Screen saver mode: To conserve battery power, the screen may be turned off with a short press of the power button. (approximately 0.5 seconds). AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS... -
Page 10: Reading Cards
Insert the EMV card horizontally with the metal chip facing upward. Leave card in this position until the transaction is completed or prompted to remove it. AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS All rights reserved... -
Page 11: Front Scanner Usage
USB Type-C connector is located on the left side of the terminal. The connector manages Host and Slave connections. Connector is used for the audio Jack solution. AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS All rights reserved... -
Page 12: Installation
From 0°C to +40°C (32°F to 104°F) Storage conditions Ambient temperature From -20°C to +70°C (-4°F to 158°F) Max relative humidity From 5% to 90%, Non-condensing AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS All rights reserved... -
Page 13: Screen Protective Film
SAM1, SAM2 and SIM1, SIM2 are identified by the engraved marks on the lower housing. When introducing a SAM/SIM into slot, be sure to put the cut corner as indicated on the picture. AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS... - Page 14 Close the battery door ADVICE AXIUM EX8000 is equipped with a dual SAM slot. When using two SAM cards,it is recommended to insert the bottom one first,then the top one. When using only one SAM card, it is recommended to insert the lone SAM card into the SAM1 slot (bottom).
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Page 15: Battery
When charging, a red charge light at the top of the screen will display. This light will turn green when the terminal is fully charged" (check that behavior!) 4.4.2 Installing the battery AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS... - Page 16 Locate the battery pack connector beside the battery compartment Plug the battery pack connector according to the connector locating system. Place the battery pack in its compartment Replace the battery door AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS...
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Page 17: Visual Impaired (Vi) Accessory
5. Recommendations 5.1 Safety Lithium cell The AXIUM EX8000 is fitted with an internal lithium cell which should only be accessed by a qualified technician. Battery AXIUM EX8000 is fitted with battery specially designed for this terminal. Only use the approved power supplies, cables and batteries listed in the Ingenico’s catalogue. - Page 18 It is much easier to suffer lightning strike when the damp atmosphere form a magnetic conductivity, especially in open areas. Do not use wireless terminals under thunderstorm weather. AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS...
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Page 19: Security Of Your Terminal
Fitted in a swivel stand or fixed in the best possible position to prevent oversight of pin entry during use. There should be placement of conspicuous notices and educational material that informs the user to shield their PIN during PIN entry. AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS... -
Page 20: Cleaning The Terminal
Do not clean the electrical connections. Do not use solvents, detergents or abrasive products: Those materials might damage the plastic or electrical contacts. Avoid prolonged exposure of the terminal to the direct rays of the sun. AXIUM EX8000 Copyright© 2022Ingenico– 11/17... -
Page 21: Transport And Storage
Follow the specific stored conditions as noted in Section 4 of this document. 6. Safety and Standards CE MARKING The CE marking indicates AXIUM EX8000 complies with the requirements of European Directive 2014/53/EU on Radio Equipment for: The protection of the health and the safety of the user and any other person. - Page 22 DCS1800: 29.9±2dBm (GMSK); 26.5±2dBm (8PSK) PCS1900:30.4±2dBm (GMSK); 26.4±2dBm (8PSK) WCDMA Band1/2/5/8: 23±2dBm LTE Band1/Band3/Band5/Band7/Band8/Band20/Band28/Band38/Band40/Band41:24±1dBm Bluetooth:10.26±2dBm，BLE:0.89±2dBm 2.4G WiFi:16.53±2dBm (802.11b),15.41±2dBm(802.11g),14.58±2dBm（802.11n ht20） 5.2G /5.3G/5.6G WiFi: 18.77±2dBm（802.11a）,18.80±2dBm（802.11n ht20）,19.11±2dBm（802.11n ht40）, 19.07 ±2dBm（802.11ac vht80） AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS All rights reserved...
- Page 23 Packaging waste must also be collected separately to assure a proper disposal and recycling. In this way you can participate in the re-use and upgrading of Electrical and Electronic Equipment Waste, which can have an effect on the environment and human health. AXIUM EX8000 Copyright© 2022Ingenico– 11/17...
- Page 24 International Efficiency Marking Protocol (Energy Star Level 6) In door use only “Conformite Europe enne” or CE Mark Double insulation symbol 5 Years China RoHS symbol AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS All rights reserved...
- Page 25 Recycle in accordance with the waste electronic & electrical equipment directive Underwriters Laboratories Inc (US Compliance) Made from recyclable material Low density version of Polyethylene (LDPE) AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS All rights reserved...
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Page 26: Troubleshooting
Make sure card swiping is operated correctly. Manually process the transaction instead of card reader. If manual transaction works, the failure may be caused by magnetic card reader. AXIUM EX8000 Copyright© 2022Ingenico– 11/17 Banks and Acquirers International Holding SAS... - Page 27 Ingenico. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of Ingenico. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to Ingenico for the confidentiality of that information.
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