Conference Control Using Dtmf Codes - Polycom RealPresence Getting Started Manual

Polycom® RealPresence Collaboration Server 800s Getting Started Guide
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Conference Control Using DTMF Codes

Participants and chairpersons can manage their connection to ongoing conferences from
their endpoints, using touch-tone signals (DTMF codes) from their endpoints. Table 3-9 lists
the DTMF Codes that can be used.
Chairpersons can also control an ongoing conference using DTMF codes.
Permissions for DTMF actions to be performed by all conference participants or by
chairperson only are configured in the Conference IVR Service assigned to the conference.
For more information, see the Polycom® RealPresence Collaboration Server 800s Administrator's
Guide, "Defining a New Conference IVR Service" on page 17-6.
To use the DTMF codes to control the conference, the DTMF input must be first enabled on
the endpoint remote control (for example, entering #).
Table 3-10
Operation
Conference help (CP Only conference)
Individual help (CP Only conference)
Pause Recording
Stop Recording
Start/Resume Recording
Mute All Except Me
Cancel Mute All Except Me
Mute My Line
Unmute My Line
Secure Conference
Unsecure Conference
Change Password
Change To Chairperson
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In the Participant List pane, right-click a participant or a number of participants and
then select Send Text Message to Participant.
The Send Text Message to Participant dialog box is displayed.
In the Content field, enter the text to be displayed to all the conference participants.
The number of characters that can be included in a message varies according to the
language and can differ due to the type of font used.
Modify the remaining fields as set out in the Polycom® RealPresence Collaboration Server
800s Administrator's Guide, Table 2-17, "New AVC CP Profile - Site Names Parameters," on
page 2-35.
Click the OK button.
Default DTMF Codes to Manage Conferences and Participants
DTMF String Permission
00 Chairperson
*0 Everyone
*1 Chairperson
*2 Chairperson
*3 Chairperson
*5 Chairperson
#5 Chairperson
*6 Everyone
#6 Everyone
*71 Chairperson
#71 Chairperson
*77 Chairperson
*78 Everyone
Polycom, Inc.