Procedure 4: Browser Hosting Controls (Optional - Polycom RealPresence Getting Started Manual

Polycom RealPresence Collaboration Server 800s Getting Started Guide
To disable an add-on:
1
2
3
4
If the problem persists, continue with the Procedure 4.

Procedure 4: Browser Hosting Controls (Optional)

If the Collaboration Server Web Client does not load and run after Procedures 1-3 have been
performed, the reason may be that .NET Framework 4 or higher is running on the
workstation with Managed Browser Hosting Controls disabled.
Managed Browser Hosting Controls is an Internet Explorer operating mode required by the
Collaboration Server Web Client. By default, .NET Framework 4 and higher are not enabled to
support Managed Browser Hosting Controls.
Perform Procedure 4 to:
•
•
•
To enable Managed Browser Hosting Controls:
1
B-8
In the Internet Explorer, click Tools > Manage Add-ons.
The Manage Add-ons - Toolbars and Extensions dialog box opens.
Scroll to the add-on to disable (for example, the anti virus add-on), right-click it and
then click Disable.
Alternatively, select the add-on and click the Disable button.
Click the Close button to close this dialog box.
Connect to the Collaboration Server.
Determine whether .NET Framework 4 or higher is running on the workstation.
Determine whether a 32-bit or 64-bit version of Windows is running on the workstation.
Enable Managed Browser Hosting Controls if .NET Framework 4 or higher is running on
the workstation.
Determine whether .NET Framework 4 or higher is running on the workstation.
On the Windows Desktop, click Start.
a
In the Start Menu, click Control Panel.
b
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