Solving Print Quality Problems - Genicom Intelliprint ML450 User Manual

DESCRIPTION
No power.
Power is frequently
interrupted

Solving Print Quality Problems

This section describes quality problems during printing. Go through the list below to find the conditon that
most closely resembles the problem and follow the recommended action. If the trouble persists after per-
forming the checks listed below, turn the printer off [ O ], disconnect the power cord from the AC outlet,
and see "Appendix E GENICOM Customer Support and Part Numbers"
or service or repair call
DESCRIPTION
Faded print
Aug 01
GENICOM LN45 and Intelliprint mL450 User Guide 6-3
POSSIBLE
CAUSE
Power switch not turned on.
Switch not set to [ I ].
Power cord not properly
plugged into AC outlet or AC
connector on rear of printer
Voltage of AC power line not
correct.
Printer is defective
POSSIBLE
CAUSE
Print media is moist.
EP cartridge is old or
damaged
Toner in EP cartridge is low.
Genicom
REQUIRED
ACTION
Check power switch. See
"Chapter 1 Unpacking and
Installing Your Printer" for
Printer" for more information
Set power switch to [ O ]
(off) and plug in power cord
firmly. See "Chapter 1
Unpacking and Installing
Your Printer" for more
information.
Verify that AC outlet is rated
for the correct voltage and
amperage of your printer.
See "Chapter 1 Unpacking
and Installing Your Printer"
for more information.
Turn printer off [ O ],
disconnect power cord from
the AC outlet. See "Appendix
E GENICOM Customer
Support and Part Numbers"
to arrange for a technical
support or service or repair
call.
to arrange for a technical support
REQUIRED
ACTION
Remove moist media and load new dry
media.
Replace EP cartridge. See
Printer Consumables, Cleaning and
Maintenance" .
Publication No. GEG-99126
"Chapter 5