Chapter 38 Troubleshooting; Vantage Cnm Access And Login - ZyXEL Communications Vantage CNM 2.3 User Manual

C
H A P T E R
This chapter offers some suggestions to solve problems you might encounter. The
potential problems are divided into following categories.
•

Vantage CNM Access and Login

• Device Management
• Device Firmware Management
• Vantage Report
38.1 Vantage CNM Access and Login
See the Quick Start Guide for additional suggestions.
I cannot see or access the Login screen in the web configurator.
Make sure your Internet browser does not block pop-up windows and has Java
1
Scripts and Java enabled. See
Make sure you are using the correct IP address.
2
If the problem continues, contact your local vendor.
3
I forgot the root password.
The default password is root. If you have changed it, contact your local vendor.
I can see the Login screen, but I cannot log in to the Vantage CNM.
Vantage CNM User's Guide
Troubleshooting
Appendix C on page 635.
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