Vantage Report - ZyXEL Communications Vantage CNM 2.3 User Manual

Make sure if you have configured the FTP information properly in the CNM
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System Setting > Configuration > Servers > Configuration. You can use the
CNM System Setting > Configuration > Servers > Configuration > Status
screen to check if the connection is ok between the Vantage CNM and the FTP
server.
Vantage CNM uses the FTP account you provided to ftp the server. And create a /
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vantage folder for the file upload/download under the account's directory.
Therefore, make sure the FTP account's permission includes Files (read/write/
delete), Directories (list/create/delete) and Sub-directories (inherit).

38.4 Vantage Report

There is no information in any report for my device.
If you just added the device, wait for at least 5 minutes for information to appear
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in each report.
Click CNM System Setting > Configuration > VRPT Management, Make sure
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the Vangtage Report server's status is on and your device has been successfully
associated to it (click the edit icon and see if your device is in the Associated
Devices list.
Check the amount of available disk space on the Vantage Report server. If it is less
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than the value in
receiving log entries.
Make sure your devices support Vantage Report. Check the release notes for the
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current firmware version.
Check the connections between the devices and Vantage Report server.
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If the problem continues, contact your local vendor.
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There is information in some reports, but there is no information in others.
Make sure your devices support these reports. Check the release notes for the
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current firmware version.
Vantage CNM User's Guide
Appendix A on page 611, the Vantage Report server stops
Chapter 38 Troubleshooting
607