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Troubleshooting - Maytag AAV4000AW Series Service Manual

Top load washer
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Troubleshooting

Won't Fill
Won't Agitate
Won't Spin or Drain
Load is Wet
Stops
Leaks Water
Is Noisy
Fills with the Wrong
Temperature Water
Cycle Selector
Advances Through Off
For further assistance contact Maytag Services
1-800-688-2002 Canada. U.S.A. Customers using TTY for deaf, hearing impaired or speech impaired, cal 1-800-688-2080.
©2005 Maytag Services
All manuals and user guides at all-guides.com
• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker.
• Turn the control knob to proper cycle and pull knob out to start the washer.
• Turn both faucets on fully.
• Straighten inlet hoses.
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
• Check fuse or reset circuit breaker.
• Make sure the lid is completely closed.
• Turn the control knob to proper cycle and pull knob out to start the washer.
• Pauses are normal. Wait and see if the washer will start again.
• Check fuse or reset circuit breaker.
• Straighten drain hoses. Eliminate kinked hoses. If there is a home drain restriction, call for
drain service.
• Close lid and pull knob out to start the washer. For your safety, washer will not spin unless
the lid is closed.
• Suds lock – caused by too much suds. Rewash without detergent. Use correct amount of a
low-sudsing detergent.
• Unevenly distributed load. Redistribute the load, close the lid and reset the control dial for
the final spin period. Check for leveling. Be sure water level is acceptable for load size.
• A normal spin speed is recommended for heavy loads like jeans or towels.
• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker.
• Close lid and pull knob out to start the washer. For your safety, washer will not spin unless
lid is closed.
• This may be a pause in the cycle. Wait briefly and it may start.
• Make sure hose connections are tight.
• Make sure end of drain hose is correctly inserted and secured to drain facility.
• Avoid extended soaking – soak for 30 minutes or less.
• Avoid overloading.
• Be sure washer is leveled properly as outlined in installation manual.
• Weak floors can cause vibration and walking.
• Operating sounds will vary depending on agitation speed.
• Turn both faucets on fully.
• If equipped with a temperature selector dial, be sure it is set directly on a temperature setting
and not between settings.
• Make sure temperature selection is correct.
• While the washer is filling, you may notice just hot and/or just cold water entering the tub
when cold or warm wash temperatures are selected. This is a normal function of the
Automatic Temperature Control (select models) feature as the washer determines the
temperature of the water.
• If Auto Temperature Control (select models) is selected, cold water may feel warmer than
cold water from the tap.
• Make sure hoses are connected to correct faucets and inlet connections. Be sure water
supply is regulated correctly. Flush water line before filling washer.
• Check the water heater. It should be set to deliver a minimum 120° F (49° C) hot water at the
tap. Also check water heater capacity and recovery rate.
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
• Extra Rinse (select models) is selected.
16026502
SM
, Customer Assistance: 1-800-688-9900 U.S.A. or
10
B–59

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