Calling The Service Station - Ricoh Aficio FX10 Operator's Manual

Troubleshooting Calling the Service Station
Calling the Service Station
The machine has a feature called Service Report Transmission, Use this
feature when your machine is having problems. The machine will transmit
information about the condition of your machine to your service representative.
A technician will then be able to find out what the problem is before making a
visit,
Service Report Transmission is available when the fax number of the service
representative has been programmed.
Sending a Service Report
When you need to send a service report, do the following.
n
Function 6222273 and Yes.
:j-i~~~-~
:i ""i : ::f EN F"JVL4.-1-:
.. . ....-.-
EI
Start
The fax number which the service
technician entered appears.
I
If the transmission was not successful, the machine will not redial. You must
reDeat the o~eration. I
Program your machine's own telephone number in order that your service
representative identify the sender of the service report. (Function 61 : see page
145.)
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