Mitel 5320 User Manual page 113

When I try to use the Dynamic
Extension Express – Handoff feature
(388), the display shows NO CALL
TO HANDOFF.
Mitel ® 5320/5330/5340 IP Phone User Guide – Release 5.0, April 2013
Problem
The NO CALL TO HANDOFF display indicates that the
call cannot be handed off because one of the following
may have occurred:
Possible Solution
•
You tried to use the Handoff feature on a call that
has not been routed by Dynamic Extension
Express.
•
You tried to use the Handoff feature on a call that
the system has not yet recognized as a valid call.
•
You tried to use the Handoff feature on an
unsupported extension. The Handoff feature is
supported on your main extension only.
•
You tried to use the Handoff feature on a
phantom extension. The Handoff feature is not
supported on phantom extensions.
•
You entered the handoff feature code at the exact
time the other party on the call disconnected.
•
The call was terminated for some reason.
Troubleshooting
Page 89