Performing A Factory Reset - Cisco 7945G Administration Manual

Chapter 9 Troubleshooting and Maintenance
Table 9-4 Basic Reset Methods (continued)
Operation Performing
Erase softkey From the Settings menu, unlock phone options
(see the
on page
From the Network Configuration menu, unlock
phone options (see the
Options" section on page
softkey.
From the Security Configuration menu, unlock
phone options (see the
Options" section on page
Erase softkey.

Performing a Factory Reset

When you perform a factory reset of the Cisco Unified IP Phone, the following information is erased or
reset to its default value:
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•
•
•
•
•
•
Before you perform a factory reset, ensure that the following conditions are met:
•
•
•
To perform a factory reset of a phone, perform the following steps:
Procedure
Unplug the power cable from the phone and then plug it back in.
Step 1
The phone begins its power-up cycle.
While the phone is powering up, and before the Speaker button flashes on and off,
Step 2
press and hold #.
Continue to hold # until each line button flashes on and off in sequence in amber.
Step 3 Release # and press 123456789*0#.
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1(3)
OL-17755-01
"Unlocking and Locking Options" section
4-3). Then press the Erase softkey.
"Unlocking and Locking
4-3). The press the Erase
"Unlocking and Locking
4-3). Then press the
CTL file—Erased
LSC—Erased
User configuration settings—Reset to default values
Network configuration settings—Reset to default values
Call histories—Erased
Locale information—Reset to default values
Phone application—Erased (phone recovers by loading the term45.default.loads file or the
term65.default.loads file, depending on the phone model)
The phone must be on a DHCP-enabled network.
A valid TFTP server must be set in DHCP option 150 or option 66 on the DHCP server.
The term45.default.loads file or the term65.default.loads file and the files specified in that file
should be available on the TFTP server that is specified by the DHCP packet.
Resetting or Restoring the Cisco Unified IP Phone
Explanation
Resets user and network configuration settings to
their default values, deletes the CTL file from the
phone, and restarts the phone.
Resets network configuration settings to their
default values and resets the phone. (This method
causes DHCP reconfigure the IP address of the
phone.)
Deletes the CTL file from the phone and restarts
the phone.
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