Telephony Features Available for the Phone
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Description
Group call pickup
Allows a user to answer a call ringing on a phone in
another group by using a group pickup code.
Help System
Provides a comprehensive set of topics that appear on
the phone screen.
Hold/Resume
Allows the user to move a connected call from an active
state to a held state.
Hold Reversion
Limits the amount of time that a call can be on hold
before reverting back to the phone that put the call on
hold and alerting the user.
Reverting calls are distinguished from incoming calls by
a single ring (or beep, depending on the new call
indicator setting for the line). This notification repeats
at intervals if not resumed.
A call that triggers Hold Reversion also displays an
animated icon in the call bubble and a brief message on
the status line.
You can configure call focus priority to favor incoming
or reverting calls.
Hold Status
Enables phones with a shared line to distinguish
between the local and remote lines that placed a call on
hold.
Hunt Group
Provides load sharing for calls to a main directory
number. A hunt group contains a series of directory
numbers that can answer the incoming calls. When the
first directory number in the hunt group is busy, the
system hunts in a predetermined sequence for the next
available directory number in the group and directs the
call to that phone.
Immediate Divert
Allows a user to transfer a ringing, connected, or held
call directly to a voice-messaging system. When a call
is diverted, the line becomes available to make or
receive new calls.
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1(3)
5-8
Chapter 5
Configuring Features, Templates, Services, and Users
Configuration Reference
For more information, refer to the Cisco
Unified Communications Manager Features
and Services Guide, "Call Pickup
Configuration" chapter.
Requires no configuration.
•
Requires no configuration, unless you
want to use music on hold. See
"Music-on-Hold" in this table for
information.
See also: "Hold Reversion" in this table.
•
For more information about configuring this
feature, refer to Cisco Unified
Communications Manager Features and
Services Guide, "Hold Reversion" chapter.
No configuration is required.
For more information, refer to:
Cisco Unified Communications Manager
•
Administration Guide, "Hunt Group
Configuration" chapter.
Cisco Unified Communications Manager
•
System Guide, "Understanding Route
Plans" chapter.
For more information, refer to the
Unified Communications Manager Features
and Services Guide, "Immediate Divert"
chapter.
OL-17755-01