Cisco 7945G Administration Manual page 138

Status Menu
Table 7-2 Status Messages on the Cisco Unified IP Phone 7965G and 7945G (continued)
Message Description
CFG TFTP Size The configuration file is too large for file
Error system on the phone.
Checksum Error Downloaded software file is corrupted.
CTL Installed A certificate trust list (CTL) file is
installed in the phone.
CTL update failed The phone could not update its certificate
trust list (CTL) file.
DHCP timeout DHCP server did not respond.
Disabled 802.1X Authentication is disabled on the
phone.
DNS timeout DNS server did not respond.
DNS unknown host DNS could not resolve the name of the
TFTP server or Cisco Unified
Communications Manager.
Duplicate IP Another device is using the IP address
assigned to the phone.
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1(3)
7-4
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Possible Explanation and Action
Power cycle the phone.
Obtain a new copy of the phone firmware and place it in the
TFTPPath directory. You should only copy files into this
directory when the TFTP server software is shut down,
otherwise the files may be corrupted.
None. This message is informational only.
For more information about the CTL file, refer to Cisco
Unified Communications Manager Security Guide.
Problem with the CTL file on the TFTP server.
For more information, refer to Cisco
Unified Communications Manager Security Guide.
Network is busy—The errors should resolve
•
themselves when the network load reduces.
No network connectivity between the DHCP server and
•
the phone—Verify the network connections.
DHCP server is down—Check configuration of DHCP
•
server.
• Errors persist—Consider assigning a static IP address.
See the
page 4-5
You can enable 802.1X authentication using the Settings >
Security Configuration > 802.1X Authentication option
on the phone. For more information, see the
Authentication and Status" section on page
Network is busy—The errors should resolve
•
themselves when the network load reduces.
No network connectivity between the DNS server and
•
the phone—Verify the network connections.
DNS server is down—Check configuration of DNS
•
server.
Verify that the host names of the TFTP server or
•
Cisco Unified Communications Manager are
configured properly in DNS.
Consider using IP addresses rather than host names.
•
If the phone has a static IP address, verify that you have
•
not assigned a duplicate IP address. See the
Configuration Menu" section on page 4-5
details.
• If you are using DHCP, check the DHCP server
configuration.
"Network Configuration Menu" section on
for details on assigning a static IP address.
"802.1X
4-34.
"Network
section for
OL-17755-01