Device Logs - Cisco 7945G Administration Manual

Chapter 8 Monitoring the Cisco Unified IP Phone Remotely

Device Logs

The Device Logs area on a phone's web page provides information you can use to help monitor and
troubleshoot the phone.
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Streaming Statistics
A Cisco Unified IP Phone can stream information to and from up to three devices simultaneously. A
phone streams information when it is on a a call or running a service that sends or receives audio or data.
The streaming statistics areas on a phone's web page provide information about the streams. Most calls
use only one stream (Stream 1), but some calls use two or three stream. For example, a barged call uses
Stream 1 and Stream 2.
To display a Streaming Statistics area, access the web page for the phone as described in the
the Web Page for a Phone" section on page
3, the Stream 4, or the Stream 5 hyperlink.
Table 8-5
Table 8-5
Item
Remote Address
Local Address
Start Time
Stream Status
Host Name
Sender Packets
Sender Octets
Sender Codec
Sender Reports Sent
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1(3)
OL-17755-01
Console Logs—Includes hyperlinks to individual log files. The console log files include debug and
error messages received on the phone.
Core Dumps—Includes hyperlinks to individual dump files.
Status Messages area—Displays up to the 10 most recent status messages that the phone has
generated since it was last powered up. You can also see this information from the Status Messages
screen on the phone. Table 7-2
To display the Status Messages, access the web page for the phone as described in the
the Web Page for a Phone" section on page
Debug Display area—Displays debug messages that might be useful to Cisco TAC if you require
assistance with troubleshooting.
describes the items in the Streaming Statistics areas.
Streaming Statistics Area Items
Description
IP address and UDP port of the destination of the stream.
IP address and UPD port of the phone.
Internal time stamp indicating when Cisco Unified Communications
Manager requested that the phone start transmitting packets.
Indication of whether streaming is active or not.
Unique, fixed name that is automatically assigned to the phone based on its
MAC address.
Total number of RTP data packets transmitted by the phone since starting this
connection. The value is 0 if the connection is set to receive only mode.
Total number of payload octets transmitted in RTP data packets by the phone
since starting this connection. The value is 0 if the connection is set to receive
only mode.
Type of audio encoding used for the transmitted stream.
1
Number of times the RTCP Sender Reports have been sent.
describes the status messages that can appear.
8-2, and then click the Status Messages hyperlink.
8-2, and then click the Stream 1, the Stream 2, the Stream
Device Logs
"Accessing
"Accessing
8-11